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Subaru of Utica

Utica, NY

4.8
754 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 754 reviews

April 07, 2024

Vincent was Extremely friendly and very professional. Very Knowledgeable, made the process easy and quick. Great Smile as well!! More

by BLONDIENYMETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Subaru of Utica responded

Your smile makes us smile! Thank you for taking the time to share your experience. We will be sure to pass on your compliments to Vincent. Drive safe!

April 07, 2024

Mike Green listened to me, spent extra time with me, and helped me find exactly the car I wanted. More

by KBLANDON327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Subaru of Utica responded

This is so wonderful to hear! It will make Mike's day to hear that he made you feel taken care of. Safe travels in your new car and we hope to see you again in the future.

April 07, 2024

Steve listened to what I was looking for. Very patient in showing me multiple cars. Excellent transportation from home to dealership. More

by INTERNETSALES1789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve DeGrace
Apr 08, 2024 -

Subaru of Utica responded

We appreciate your feedback and are happy our transportation service met your needs! Safe travels with your new vehicle!

April 07, 2024

Amazing experience buying my first and second car with Subaru of Utica. Everyone was great. More

by William Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Ortizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kli La, Christopher Cardello, Justin Malagese, Jarred Kraszewski
Apr 08, 2024 -

Subaru of Utica responded

We are so grateful for your business and trust! Thank you for sharing, William. We are always here should you need us.

April 06, 2024

Always friendly and explains what is to be done. Very efficient and professional. Nice to deal with. More

by CARLMARILOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Subaru of Utica responded

We always aim for efficiency and professionalism in all that we do and are so glad to hear this was your experience! We hope to see you again.

April 05, 2024

Just had my car serviced. That experience was great. I was given a review of Subaru by a friend who said they left during the buying process because they were so turned of More

by MICHELEJONES82.MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic was our Sales person I believe.
Apr 05, 2024 -

Subaru of Utica responded

Thanks for sharing your feedback with us about your recent service visit, Michele. We appreciate your business and look forward to seeing you again down the road.

April 05, 2024

Excellent service from a great dealership. Service staff friendly and helpful. I am happy to have bought my forester here More

by DKITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know their names but all excellent
Apr 05, 2024 -

Subaru of Utica responded

We're delighted to know you had an excellent experience with our service staff at Subaru of Utica. We're always happy to assist you and your Forester!

April 05, 2024

My experience was very easy. I waited for my vehicle and it was not a very long wait. Vincent was very attentive and they even washed my vehicle. More

by Ptinker27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Subaru of Utica responded

It's great to know that Vincent and the team at Subaru of Utica made your visit an easy one. We're always here for you!

April 04, 2024

Pleasant, professional and got me out in a timely manner. Very happy with the service I got. More

by CRAZYBAKER8
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Subaru of Utica responded

We're very happy to hear it, and thank you for allowing us to care for your vehicle at Subaru of Utica. It was our pleasure to to to provide you pleasant, professional and timely service and your compliments mean a lot to the team. Safe travels and we'll see you next visit!

April 04, 2024

Always professional and dealership is very clean . Easy and efficient to make appointments… pricing high but I guess that’s because it’s a true Subaru shop More

by LCROGHAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Subaru of Utica responded

Thanks for the five-star review! We're happy to provide the top-notch service you deserve at Subaru of Utica. We'll pass your feedback along to the team.

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