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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
754 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 754 reviews

April 11, 2024

Vincent was very informative and helpful He was managing the busy morning rush all alone More

by THEARTHURS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Subaru of Utica responded

It will make Vincent's day to know he helped make your visit positive. Come back and see us anytime. Drive safe!

April 11, 2024

Vincent was very friendly and professional. The Service was done In a timely manner. I am very pleased overall with my experience at Subaru More

by CCAVANAGH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Subaru of Utica responded

Thanks for sharing your satisfaction about the timely service! We will be sure to pass along your compliments to Vincent. It will make his day. Come see us anytime.

April 11, 2024

Everything was great, everything went smoothly. Jonathan did a great job all around. Couldn’t ask for more. More

by CBILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Guzman 5 stars
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Apr 11, 2024 -

Subaru of Utica responded

We're delighted to know that Jonathan and our team made your experience smooth. Thanks for the positive feedback!

April 10, 2024

I apprexiat the staff being polite and professional. Also appreciated how efficient the staff was and how clean the shop is. More

by JMSTEWART64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Subaru of Utica responded

Polite and professional is what we strive for and are glad that was your experience! Thanks for noticing the cleanliness too! We appreciate your feedback.

April 10, 2024

Friendly straight forward staff and an easy and fair transaction. Will call Paul again when I we need another. More

by ESOCHIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul snyder
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Apr 11, 2024 -

Subaru of Utica responded

We're glad to know our team at Subaru of Utica was able to provide you with the friendly and informative service we strive for. Thank you for choosing us, your feedback is much appreciated!

April 10, 2024

Mike my salesman was professional and very knowledgeable. Eager to assist. He made it very enjoyable. Doug More

by DOUG13323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Subaru of Utica responded

We're glad to know that Mike provided you with a professional and enjoyable experience at Subaru of Utica. Thanks for sharing your feedback, we appreciate it!

April 09, 2024

Always great customer service. Between the tech and the rep, they weee both Friendly and helpful. More

by MOYER.JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Subaru of Utica responded

Thanks for the shoutout, Jennifer! We hope to see you again. Safe travels!

April 09, 2024

Very friendly and informative as a whole. Spent a lot of time working with me and finding a good option More

by MELCIG08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley McPherson , Christopher Cardello
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Apr 11, 2024 -

Subaru of Utica responded

We're glad to know our team at Subaru of Utica was able to provide you with the friendly and informative service we strive for. Thank you for choosing us, your feedback is much appreciated!

April 09, 2024

The staff is friendly and knowledgeable. Wait time is very accurate. Always a good experience! More

by JACKIEM222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It’s Tyler Davis, not Davos.
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Apr 11, 2024 -

Subaru of Utica responded

Thanks, Jackie! We appreciate your feedback and hope you will choose us again in the future.

April 08, 2024

Everyone went above and beyond to make me feel welcome. Mike did a fantastic job. More

by DAVENANCY1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Subaru of Utica responded

Thank you for taking the time to share your experience. Mike will be glad to know he helped in making you feel welcome. Feel free to reach out should we be able to be of assistance in the future. Drive safe!

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