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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
868 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 868 reviews

May 30, 2024

Efficient, friendly, knowledgable, attentive sales and service. Stephen Degrace and Mike Green were a pleasure to work with in sales. More

by SKRALY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Degrace
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May 30, 2024 -

Subaru of Utica responded

Thank you for the great review! We're glad to hear Stephen and Mike provided such excellent service at Subaru of Utica. Enjoy your new car!

May 30, 2024

Very helpful not pushey,honest friendly. Clean, I highly recommend this dealer for the best car on the road. More

by HARRY0284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Subaru of Utica responded

Harry, thank you for the high recommendation! We're glad to hear our team at Subaru of Utica provided a helpful and friendly experience. Enjoy your new car!

May 29, 2024

Brad worked well with my family to meet our needs with the product and price. More

by BLACK22RED29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Subaru of Utica responded

Thanks for taking the time to leave a review. We appreciate your business and kind words! We will be sure to pass on your compliments to Brad. Give us a call if there is anything we can do for you in the future.

May 29, 2024

The customer service by both the service and sales departments was excellent. Mike Green has been a great salesperson for us for about 30 years. More

by APOLLOCK1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jackson
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May 29, 2024 -

Subaru of Utica responded

We're delighted to hear that both our service and sales departments have consistently provided excellent customer service. Thank you for your continued trust in Mike Green and Subaru of Utica!

May 29, 2024

Joanne was knowledgeable, polite, and respectful. Inspection took a little longer than anticipated. Nice waiting area. More

by HUSKYFAN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Subaru of Utica responded

Thank you for the feedback! We're glad to hear Joanne provided excellent service and that you enjoyed our waiting area. Apologies for the longer-than-expected inspection time, we'll work on improving this aspect.

May 29, 2024

All I expected from my appointment was taken care of in a timely manner. Thank You! More

by ETROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Subaru of Utica responded

Thank you for the kind words. Come visit us anytime!

May 29, 2024

Very helpful and easy to deal with . I am very happy . This is our 3 rd Subaru More

by ASHARRI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilkinson , Christopher Cardello, Justin Malagese
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May 30, 2024 -

Subaru of Utica responded

Thank you for your business and loyalty! We hope to see you again in the future if we can be of assistance. Safe travels until then!

May 28, 2024

Modern facility, convenient hours, no high pressure sales tactics. They have a large stock & great prices. Wonderful cars. More

by CHUCK95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
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May 29, 2024 -

Subaru of Utica responded

Thanks for the great feedback! We're glad you enjoyed our modern facility, convenient hours, and no-pressure approach at Subaru of Utica. Enjoy your wonderful car!

May 28, 2024

Excellent Sales Team and very easy to Deal with. Whole process was done over the phone other than 2 trips. One to pick out Color and an Hour later we were swapping our 2921 in for a 2024 More

by SAM T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Ortizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cardello
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May 28, 2024 -

Subaru of Utica responded

Sam, we're delighted to hear that our sales team made the process smooth and efficient for you at Subaru of Utica. Enjoy your new 2024 model!

May 27, 2024

Kli, Jason and Gina were the best. I will send my friends your way. LOVE my new to me Forester More

by TFRAWLEY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kli, Jason & Gina
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May 28, 2024 -

Subaru of Utica responded

Congratulations on your new to you Forester! We love to hear that you love it. Your compliments will be passed on to the team. Safe travels!

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