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Subaru of Utica
Utica, NY
753 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 754 reviews
April 18, 2024
This is my 3rd time in leasing a vehicle from Subaru of Utica and agin Mike Green and Chris Cardello went above and beyond to get me a great deal. Utica and agin Mike Green and Chris Cardello went above and beyond to get me a great deal. More
by BYRNE2916
Verified Customer
April 18, 2024
Took in our car w/o an appointment. Very friendly. Explain what they would do. What we thought was a problem really wasn't. The dead battery was caused by a dome light switch which w Very friendly. Explain what they would do. What we thought was a problem really wasn't. The dead battery was caused by a dome light switch which was left on. I picked up the in the PM and to my surprise there was no charge for their work. More
by OBE390
Employees Worked With
April 17, 2024
Nice place to do business. My salesman is always helpful. Can always call if I have questions. My salesman is always helpful. Can always call if I have questions. More
by KATHY.TEHAN54
April 17, 2024
Joanne is always super nice and great with customer service care. Tech was thorough and polite. service care. Tech was thorough and polite. More
by JRENAYWASH
Employees Worked With
Other Employees :
Christopher Cardello
April 17, 2024
Excellent as always. Repeat customer. Have never had a negative experience as of yet. Recommended. Repeat customer. Have never had a negative experience as of yet. Recommended. More
by RGMMCX
April 17, 2024
I walked away as a happy customer, in my new affordable, comfortable,and reliable SUV. Customer service from Steve was amazing 👏. Greatly appreciated his time and patients. Thank you. 😊 comfortable,and reliable SUV. Customer service from Steve was amazing 👏. Greatly appreciated his time and patients. Thank you. 😊 More
by BRITTLO1026
Employees Worked With
April 17, 2024
I was supposed to meet with someone to go over some of the features of my car but no one saw me. I would like this opportunity at another time. the features of my car but no one saw me. I would like this opportunity at another time. More
by TACO0
April 16, 2024
The service department was fast, efficient, and provided a video of check up. Vincent explained the service I needed and will need in the future. a video of check up. Vincent explained the service I needed and will need in the future. More
by MRSKHUBBARD
Employees Worked With
April 16, 2024
Subaru of Utica was a great place to deal with. When we picked up our new forester Paul went through every little detail of the car. By far the best explanation of the features of the car out of an When we picked up our new forester Paul went through every little detail of the car. By far the best explanation of the features of the car out of any car I ever bought. Great Job! More
by RKROL
Employees Worked With
Paul Snyder, Christopher Cardello
April 16, 2024
Vincent and Nick were to notch. Excellent service, transparent communication, friendly, and you could tell that they really cared about determining what was going on with the car an Excellent service, transparent communication, friendly, and you could tell that they really cared about determining what was going on with the car and fixing it the right way. I will now be returning as a customer for life thanks to the reliability and fantastic service. I really appreciated the videos of the service and what needed to be fixed for clear and open communication as well. Thank you for all that you did! We will definitely purchase our next vehicle from you as well! More
by Amanda
