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Subaru of Utica
Utica, NY
674 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 674 reviews
March 27, 2024
Vincent was very helpful in explaining a situation I was having with the high beams and did it in such a manner that I did not feel like an idiot. having with the high beams and did it in such a manner that I did not feel like an idiot. More
by Susie
Verified CustomerEmployees Worked With
March 27, 2024
I was super pleased with my experience at Subaru of Utica and getting my new Outback! and getting my new Outback! More
by WOODFAMILY3
March 27, 2024
My visit for routine service on my 2020 Outback was wonderful. From the moment I was greeted by Vinnie until the work was all completed I had no concerns at all. The confidence I have in Vinnie's rec wonderful. From the moment I was greeted by Vinnie until the work was all completed I had no concerns at all. The confidence I have in Vinnie's recommendations and the manner in which he assures that the work is done appropriately is the main reason I have been coming back to Subaru of Utica. More
by MAARBILP
Employees Worked With
March 26, 2024
I totally dislike filling out surveys and wish you would discontinue them. If it’s possible to opt me out, please do so. discontinue them. If it’s possible to opt me out, please do so. More
by CMF072
Employees Worked With
March 25, 2024
Vincent was very friendly and informative about the 60k service on my Subaru. He made sure that I was aware of what the service entailed. He answered all of my questions and was able to answer them quickl service on my Subaru. He made sure that I was aware of what the service entailed. He answered all of my questions and was able to answer them quickly. Since I wasn't able to take advantage of all of the 60k service options because of price he was able to provide information as to which ones were most important. Then I was able to select what I could afford. Kudos to Vincent!! My only concern is the extreme high cost of service as I wasn't expecting a 60k service at a cost of $1600. Overall I'm very happy with the service, professionalism and customer service provided. Thank you! More
by TUCKERPM
Employees Worked With
March 25, 2024
They are alot of help service was good I can always count on to get the job done on to get the job done More
by SERGIOCOLLADO718
March 25, 2024
they are very kind, explain things completely and make sure you know what repairs and servicing you re agreeing to. they also have price estmates right up front. sure you know what repairs and servicing you re agreeing to. they also have price estmates right up front. More
by GERALYN.CARACAS
March 25, 2024
The service visit for my 2020 Subaru Legacy went very smoothly. My car was serviced in a timely manner. I was called to confirm that I agreed to some extra work that was done. The person in the billin smoothly. My car was serviced in a timely manner. I was called to confirm that I agreed to some extra work that was done. The person in the billing dept. explained all charges to me. More
by LALW55
Employees Worked With
March 25, 2024
Every person in the service department is kind and helpful! I love this service department! helpful! I love this service department! More
by DCOXLECATES
March 24, 2024
Vincent did a great job checking me in and following the progress of the work.on my vehicle. progress of the work.on my vehicle. More
by JG.MACGREGOR8
Employees Worked With
