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Subaru of Utica

Utica, NY

4.8
753 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 753 reviews

May 01, 2024

They were efficient and professional, clean, timely, and respectful. I felt confident in the work done More

by SWANSONJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Subaru of Utica responded

We're glad to know you had a positive experience at Subaru of Utica. Our team takes pride in providing efficient and professional service. Thanks for your feedback!

May 01, 2024

Stenio Joesph was a pleasure to deal with. ..He made the purchase of my CrossTrek easy. More

by COLDEN46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio Joesph
May 01, 2024 -

Subaru of Utica responded

This is wonderful to hear! Safe travels and we hope to see you again!

May 01, 2024

Very good experience with the salesman and finance people. Professional approach and help to make our decision to buy a Subaru. More

by WSLUL94
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Subaru of Utica responded

We're glad to know you had a positive experience with our team at Subaru of Utica. Your satisfaction is important to us, and we appreciate your decision in choosing a Subaru!

May 01, 2024

Stenio Joseph is an exceptional sales consultant. He went above and beyond what I would have expected to make my experience a great one. The dealership was clean and efficient. More

by CICCARELLIKEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio Joseph my sales consultant was excellent. Five stars
May 02, 2024 -

Subaru of Utica responded

Ken, it's fantastic to know that Stenio provided you with such exceptional service at Subaru of Utica. We're glad your experience was great and appreciate the feedback about our dealership!

April 30, 2024

Great service and very friendly staff. Professional staff that went over everything in thorough detail. I felt taken care of More

by IAN.ATTICUS.EVANS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Guzman
May 01, 2024 -

Subaru of Utica responded

We're so glad to know you felt well taken care of at Subaru of Utica! Our team always aims for thoroughness and friendliness. Thanks for the great review, we appreciate it!

April 30, 2024

Very attentive to my needs. Polite, honest and all around good customer service. Highly recommended! 👍 More

by markyenrique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley McPherson
May 01, 2024 -

Subaru of Utica responded

Mark, we're glad to know you had a great experience with us at Subaru of Utica. Thanks for the recommendation and your kind words!

April 30, 2024

From start to finish the process to buy my new car was quick and easy. Sten was awesome! More

by GABBYKJ19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Senior Joseph
May 01, 2024 -

Subaru of Utica responded

Thanks for the glowing review, Gabby! We will be sure to pass on your compliments to Sten. Safe travels.

April 29, 2024

The purchase process was easy and quick. I was able to get a new vehicle quickly and all the paperwork including registration was done swiftly. The salesperson was very friendly and helpful More

by GGOGEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder, Sean Casten
Apr 30, 2024 -

Subaru of Utica responded

We're glad to know that your car buying experience at Subaru of Utica was quick and enjoyable! It's great to see our team, especially Paul, could assist you in finding the perfect vehicle. Thanks for sharing this positive review with us!

April 29, 2024

I enjoyed the purchase process at Subaru of Utica except for the confusion registering my car in another state. It involved 2 days of my trying to take possession of my car due to employees not being infor More

by BOCESTEACH
Recommend Dealer
Yes
Employees Worked With
Stenio Joseph, Sean
Apr 29, 2024 -

Subaru of Utica responded

We appreciate your feedback and apologize for the confusion regarding out-of-state registration. We're always looking to improve our processes at Subaru of Utica, so thank you for bringing this to our attention. Despite that hiccup, we hope you are enjoying your new car!

April 28, 2024

Very comfortable atmosphere waiting area is very nice. All workers are friendly. Daughter loved the snacks More

by KEELERTJ91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn for closing loan Brad m in sales
Apr 29, 2024 -

Subaru of Utica responded

We're glad to know you and your daughter enjoyed the atmosphere and snacks at Subaru of Utica! Thanks for sharing this with us.

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