Subaru of Utica

She is very helpful person. One time I came just before they closed and Joanna did everything to help me with my car. One time I came just before they closed and Joanna did everything to help me with my car. More

The Service manager moved my car forward when I told him that l could not wait any longer. An hour later my car had not been serviced. That helped me. When I show up at my appointment on time, I expect the that l could not wait any longer. An hour later my car had not been serviced. That helped me. When I show up at my appointment on time, I expect the. Dealership to honor the appointment more or less on time, not more than one hour later More

Justin was awesome, informative, polite, professional, patient, etc. I cannot say enough about him taking care of us while finding the perfect Outback. patient, etc. I cannot say enough about him taking care of us while finding the perfect Outback. More

Justin and Sean were both pleasant, knowledgeable, polite and professional. No pressure sale. Justin made the time to make sure I was acknowledged when I got there early for my appointment even though he wa and professional. No pressure sale. Justin made the time to make sure I was acknowledged when I got there early for my appointment even though he was busy with another customer, great customer service. Sean explained the financing thouroughly and when I came in for my undercoating and ceramic coating and was concerned with the spotty passenger side he came out with a shammy cloth and rubbed the spots right out (which was 10 minutes before closing on a holiday weekend). I cannot say enough good things about both of them. I will definately call them both when it is time to trade in my Subaru for another. More

Stephen and co. were wonderful and walked me through the process of buying my first car start to finish. I highly recommend them! were wonderful and walked me through the process of buying my first car start to finish. I highly recommend them! More

I had a appointment at 915 for a oil change I dropped off my car at 0730 I came to pick up my car at lunch time and had to till 120 I realize they are not a quick line but 4 hours for a oil change is terribl my car at 0730 I came to pick up my car at lunch time and had to till 120 I realize they are not a quick line but 4 hours for a oil change is terrible I spoke with the service manager who said he would call me later to discuss two days later no call More

Stephen, Sean, and Valen all made buying my new Crosstrek a very good experience. They all were patient, explained everything thoroughly, made that I understood have things worked in the vehicle, and emphasi a very good experience. They all were patient, explained everything thoroughly, made that I understood have things worked in the vehicle, and emphasized that I could call them anytime with any questions! Thanks guys!! More

Brad did an outstanding job in our behalf from start to successful finish. He and the dealership deserves five stars. successful finish. He and the dealership deserves five stars. More

The staff are friendly and professional. Tyler reviewed all of the information so that I could make an informed decision, the building is always clean and organized, Tyler reviewed all of the information so that I could make an informed decision, the building is always clean and organized, More

Great staff and service as always Very helpful and up front and flexible with my schedule front and flexible with my schedule More