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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
865 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 865 reviews

August 24, 2024

From the moment I walked into the dealership, till the moment I drove off the lot in my 2023 Forester Wilderness I knew I was in good hands. Everybody that I came in contact with was friendly, and courteo More

by PJDVIKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Phinizy, Tyler Davis, Christopher Cardello
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Aug 26, 2024 -

Subaru of Utica responded

Thank you for sharing your experience! We're pleased to hear that our team provided friendly and professional service from start to finish. Enjoy your Forester Wilderness, and we look forward to assisting you with any future needs at Subaru of Utica!

August 21, 2024

Pleasant experience buying the car. Staff were attentive, responsive , genuine and helpful. All were easy to work with and respectful of our questions More

by MFS246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jackson *****
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Aug 21, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're glad to hear our team was attentive and helpful throughout the process. Safe travels in your new car!

August 20, 2024

First time buying a Subaru. Mike was superb. He answered all my questions went above and beyond to be sure I was satisfied with my purchase. He was patient and took his More

by Mepeck00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Subaru of Utica responded

It's so great to hear that Mike provided such a positive experience for your first Subaru purchase. If you ever need any assistance, you can always reach out to the Subaru of Utica team. We're here to help!

August 19, 2024

It was a great experience Joseph Lydon was kind enough and patient for a first time car buyer I would recommend him for future occasions and friends and family. Love the car too. More

by jon.jav.santiago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Lydon
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Aug 19, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Joseph and the team at Subaru of Utica! We're glad to hear that everything went smoothly for your first car purchase. Enjoy driving your new car, Jon!

August 19, 2024

Wonderful, compassionate staff! I replaced my car that was destroyed in a tornado. My sales rep & the business manager were able to find a great, affordable deal for me to lease a 2 More

by RITAUTICAINFO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder and Brandon
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Aug 20, 2024 -

Subaru of Utica responded

Congratulations on your car! Thank you for sharing your experience. We're glad our Subaru of Utica team could assist in finding a great deal on your new Outback. If you need anything else down the road, we're here to help. Enjoy your new ride and safe travels ahead!

August 17, 2024

The best experience ever! The team and the facility exceeded my expectations! I went for a used car and I left with a new one! More

by Marcoknepa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic, Altamura
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Aug 19, 2024 -

Subaru of Utica responded

Thank you for the awesome feedback, Marco! Reviews like yours puts smiles on our faces at Subaru of Utica. We're glad to know we exceeded your expectations. Thanks for choosing us as your partner in finding a new car and see you next time!

August 15, 2024

Vincent was very helpful with my issues with Android Auto & an update to my dashboard screen. He is very knowledgeable & pleasant to do business with! More

by CHARLIEBABE1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Subaru of Utica responded

Hi Charlie! We're happy to hear Vincent was able to assist you with your Android Auto and dashboard update at Subaru of Utica. Thanks for the positive feedback, and we look forward to serving you again!

August 14, 2024

Professional, no pressure. My family and I have worked with Mike Green for 14 years. A true professional and friend. More

by ESABOOTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cardello
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Aug 15, 2024 -

Subaru of Utica responded

Thank you for sharing your experience! We're glad to hear that Mike has been a reliable professional and friend over the years at Subaru of Utica. We appreciate your continued trust in our team and look forward to your next visit!

August 13, 2024

Jonathan Guzman is a very capable salesman. No pressure.but worked hard. I recommend him highly! More

by SLGIFFOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathon Guzzman
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Aug 13, 2024 -

Subaru of Utica responded

Thank you for leaving us a review and recommending Jonathan. We're proud to have him on our team and glad he was able to provide you with a great experience. If you need anything in the future, the Subaru of Utica is here to assist you. We would love the opportunity to earn that fifth star!

August 13, 2024

Staff is very cordial and facility is very clean. I wouldn't hesitate to deal with them again. More

by JTRINK11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Altamura, Mohammed
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Aug 13, 2024 -

Subaru of Utica responded

Thank you so much for your kind words! We’re happy to hear that you found our staff to be friendly and our facility to be clean and welcoming. Subaru of Utica takes great pride in maintaining a high standard of cleanliness and ensuring that every interaction is positive, so your feedback is truly appreciated. We look forward to the opportunity to assist you again and make your next visit just as pleasant.

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