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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
753 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 753 reviews

May 18, 2024

Your dealership had plenty to choose from, and my salesman was Amazing as was your Sales Msnager!! More

by NKOZICK8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Manager??, Justin Malagese
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May 20, 2024 -

Subaru of Utica responded

Thanks for the review! We are glad to know your experience was a positive one. Come visit anytime!

May 18, 2024

Easy to deal with. ..friendly. The receptionist Gina made you feel valued, saleman Bradley Mcphearson was friendly and worked hard to learn about the Solterra and Allen More

by DPREMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Mcphearson (5 starts)
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May 20, 2024 -

Subaru of Utica responded

We're glad to know you had a great experience with our team at Subaru of Utica! It's wonderful that Gina, Bradley and Allen were able to assist in making your visit enjoyable. Thanks for sharing this positive feedback!

May 16, 2024

Chris Cardillo and my salesman , Dominick, made the process painless, quick and easy. I would recommend the dealership . More

by MPUTRELLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cardello
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May 16, 2024 -

Subaru of Utica responded

We're glad to know that Chris and Dominick made your experience at Subaru of Utica smooth and easy. Thanks for recommending us, we appreciate it!

May 16, 2024

I have always had a good experience with the service . . The service reps and technicians have been knowledgeable and courteous. More

by SROUNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Subaru of Utica responded

We're glad to know you've consistently had a good experience with our service team at Subaru of Utica. We appreciate your feedback and look forward to continuing the trend!

May 16, 2024

They figured out a difficult fix for noise going over bumps and got the job done right. They have quality service advisors and mechanics for sure... More

by HLTMFRYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Subaru of Utica responded

We're glad to know our team at Subaru of Utica was able to diagnose and fix the issue with your vehicle. We pride ourselves on having skilled service advisors and mechanics, so it's great that you noticed! Thanks for sharing this positive review.

May 16, 2024

Excellent service and friendly, knowledgeable people working there. Good experience. Would recommend this dealership to my family and friends. More

by KAHAMELINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Subaru of Utica responded

Kahameline, we're so glad to know you had a good experience at Subaru of Utica and found our team friendly and knowledgeable. Thanks for recommending us to your family and friends!

May 16, 2024

I truly have peace of mind whenever I get work done! And I LOVE the videos they send to show what needs work. More

by LEIGH1669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Subaru of Utica responded

We're glad to know you appreciate our video updates and that they give you peace of mind. Thanks for trusting Subaru of Utica with your vehicle's needs!

May 15, 2024

Everyone was very knowledgeable and was able to fix my brakes quickly and accurately on the same day I brought my car into the shop. More

by ILACOOP44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Subaru of Utica responded

We're glad to know our team at Subaru of Utica was able to assist with your brakes efficiently and accurately. Thanks for trusting us with your vehicle, we appreciate the positive feedback!

May 14, 2024

Mr. Glerup was absolutely so helpful and so patient with me. He is definitely an asset to this car dealership. The building itself was beautiful….. More

by MRMC50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Subaru of Utica responded

We're delighted to know that you found our team, especially Mr. Glerup, helpful during your visit at Subaru of Utica! We strive for excellence and it's great to see we hit the mark with you. Enjoy your new ride!

May 13, 2024

Quick, easy, and professional service. I had an excellent experience. The waiting room was comfortable and I enjoyed the snacks provided. Would recommend.. More

by GGOGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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May 13, 2024 -

Subaru of Utica responded

We're glad to know you had a quick and easy experience at Subaru of Utica! It's great that our waiting room and snacks added to your visit. Thanks for recommending us, we appreciate it!

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