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Subaru of Utica
Utica, NY
753 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 753 reviews
Verified Customer
May 29, 2024
The customer service by both the service and sales departments was excellent. Mike Green has been a great salesperson for us for about 30 years. departments was excellent. Mike Green has been a great salesperson for us for about 30 years. More
by APOLLOCK1
May 28, 2024
Excellent Sales Team and very easy to Deal with. Whole process was done over the phone other than 2 trips. One to pick out Color and an Hour later we were swapping our 2921 in for a 2024 Whole process was done over the phone other than 2 trips. One to pick out Color and an Hour later we were swapping our 2921 in for a 2024 More
by SAM T
May 26, 2024
She is very helpful person. One time I came just before they closed and Joanna did everything to help me with my car. One time I came just before they closed and Joanna did everything to help me with my car. More
by DWORAK.DOROTA
Employees Worked With
May 26, 2024
The Service manager moved my car forward when I told him that l could not wait any longer. An hour later my car had not been serviced. That helped me. When I show up at my appointment on time, I expect the that l could not wait any longer. An hour later my car had not been serviced. That helped me. When I show up at my appointment on time, I expect the. Dealership to honor the appointment more or less on time, not more than one hour later More
by AHPOSTEAU5
Employees Worked With
May 25, 2024
Justin was awesome, informative, polite, professional, patient, etc. I cannot say enough about him taking care of us while finding the perfect Outback. patient, etc. I cannot say enough about him taking care of us while finding the perfect Outback. More
by SALGARY0
May 25, 2024
Justin and Sean were both pleasant, knowledgeable, polite and professional. No pressure sale. Justin made the time to make sure I was acknowledged when I got there early for my appointment even though he wa and professional. No pressure sale. Justin made the time to make sure I was acknowledged when I got there early for my appointment even though he was busy with another customer, great customer service. Sean explained the financing thouroughly and when I came in for my undercoating and ceramic coating and was concerned with the spotty passenger side he came out with a shammy cloth and rubbed the spots right out (which was 10 minutes before closing on a holiday weekend). I cannot say enough good things about both of them. I will definately call them both when it is time to trade in my Subaru for another. More
by SANKEY612
Employees Worked With
Sean Wilkinson, Justin Malagese
May 24, 2024
Stephen and co. were wonderful and walked me through the process of buying my first car start to finish. I highly recommend them! were wonderful and walked me through the process of buying my first car start to finish. I highly recommend them! More
by ASHLEIGH.C.STANFIELD
Employees Worked With
Stephen DeGrace
