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Subaru of Utica
Utica, NY
778 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 778 reviews
June 09, 2024
Staff was very efficient and knowledgeable about their products. No pressure to buy things I didn’t want . Excellent customer service and making sure I understood the sale process and also operation of my products. No pressure to buy things I didn’t want . Excellent customer service and making sure I understood the sale process and also operation of my new car More
by SUZZETTEML
Verified Customer
June 09, 2024
They explained when to do the needed work on my car Tyler was very helpful Tyler was very helpful More
by WAYNE15694
Employees Worked With
June 08, 2024
My salesperson, Bradley, was great. He helped me get the deal I wanted and made the whole experience enjoyable. He was very knowledgeable about the car I was looking at and answered que He helped me get the deal I wanted and made the whole experience enjoyable. He was very knowledgeable about the car I was looking at and answered questions and provided info I wouldn't even have thought of. More
by speeding66
June 07, 2024
A new bypass box was installed in my 2019 Outback to solve battery drain issues. I also had an inspection and oil change. Patrick had an inspection and oil change for his 2019 Ascent. The work was done solve battery drain issues. I also had an inspection and oil change. Patrick had an inspection and oil change for his 2019 Ascent. The work was done professionally and in a timely manner. Tyler Davis was excellent and we appreciate his wonderful service. More
by PG107
June 07, 2024
I am ALWAYS treated so well and my car is well taken care of as well of as well More
by SUSANNEGIRVAN46
June 07, 2024
The service dept. is very good. I love the video they provide with your vehicle, its very helpful. The people are all very nice and helpful. is very good. I love the video they provide with your vehicle, its very helpful. The people are all very nice and helpful. More
by BARBMGEORGE
June 07, 2024
Friendly knowledgable staff. Office clean and comfortable, covered area to exit car. Pleased with the service . Office clean and comfortable, covered area to exit car. Pleased with the service . More
by SNOOPCHANCE
Employees Worked With
June 06, 2024
Subaru of Utica is a great place to have your car serviced due to the responsive and knowledgeable service clientele. Sales representatives are friendly, knowledgeable and the dealership has a large serviced due to the responsive and knowledgeable service clientele. Sales representatives are friendly, knowledgeable and the dealership has a large inventory to choose from. More
by KRIS0732
June 06, 2024
Very welcoming by staff and environment. We are from the Midwest and on a road trip developed car issues. We were afraid to continue on our long journey so stopped in at your dealership for We are from the Midwest and on a road trip developed car issues. We were afraid to continue on our long journey so stopped in at your dealership for help. Even though the dealership was very busy you found time for us and took care of us and our car. Thank you!!!!! More
by GAYLEGROVE
Employees Worked With
June 06, 2024
Very professional and my experience was that Tyler goes above to please his associates and clients and Dan the service manager does to Thanks Bob Nole above to please his associates and clients and Dan the service manager does to Thanks Bob Nole More
by NOLE742
