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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
745 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 745 reviews

November 11, 2024

Please bring back key or maybe keep the Subaru legacy I love that car and put back push button on air and heater . Lock door with hangs free can be better but there are flaws and with huge screen can have More

by MGADZ0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ortizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Subaru of Utica responded

Thank you for sharing your thoughts with us! We're glad to hear that the team at Subaru of Utica helped you get a new car and made it a great experience. We appreciate your feedback on features, and we'll pass along your suggestion about bringing back the popcorn too! 🍿😉

November 10, 2024

Always keeping me updated with the process of buying the vehicle.fast delivery & dmv work More

by PAVLICHED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Subaru of Utica responded

That's excellent to hear. Thank you for the five stars. We look forward to serving you again at Subaru of Utica!

November 09, 2024

Dealing with this Subaru dealership has always been a positive experience for me. Will continue to deal with them as needed! More

by HOGANITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experiences with us! We're glad to have earned your trust and look forward to continuing to serve you at Subaru of Utica. Don’t hesitate to reach out whenever you need. Our team is here to help!

November 08, 2024

Remington was a wonderful young man; as well as the finance guy. Love our car More

by DACKER13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remi!!
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Nov 08, 2024 -

Subaru of Utica responded

That's what we love to hear. It's great to know Remington and our team took great care of you. If you need anything further down the road, please don't hesitate to reach out. In the meantime, we hope you enjoy every mile in your new car!

November 08, 2024

It was an Extremely Good experience. Start to finish the sales staff, Mike and Nick, were very helpful and made purchasing a vehicle very easy. Mike is an exceptional Sales person. We ha More

by GORDONBETTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Subaru of Utica responded

Thank you for sharing your experience, Gordon! We’re glad to hear that Mike and Nick made the car-buying process so easy and enjoyable. If there’s anything else we can help with or if you’d just like to stop by and say hello, we’d be happy to see you at Subaru of Utica! Enjoy your new vehicle!

November 04, 2024

From the moment I walked in everyone was very friendly and helpful. Paul Snyder took his time making sure I found what I needed and was very patient. Very happy with my vehicle and all the staff. More

by JLAND2C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
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Nov 04, 2024 -

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica! We're glad to hear that Paul and the team provided friendly and helpful service. Enjoy your new vehicle, and feel free to reach out if you need anything in the future!

November 04, 2024

It was a great experience and it was a very easy process. Jay Jackson was great to work with! More

by KWALTERS2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
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Nov 04, 2024 -

Subaru of Utica responded

Thank you so much for your fantastic feedback! We’re pleased to hear that you had a great experience and found the process to be so easy. Jay is truly dedicated to providing excellent service, and he’ll be delighted to know you enjoyed working with him. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We can’t wait to welcome you back to Subaru of Utica next time!

November 04, 2024

Customer service was top notch with an amazing facility, sales, and buying experience! Highly recommend checking out Subaru of Utica! More

by DFEY24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My salesman Paul Snyder was an absolute pleasure to work with!
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Nov 04, 2024 -

Subaru of Utica responded

Thank you for the fantastic feedback! We're glad to hear that our team at Subaru of Utica provided a top-notch experience. We appreciate your recommendation and hope to see you again soon!

November 04, 2024

Courteous polite service. Fast evaluation and diagnosis. No issues after picking up car. 5 star experience More

by PTHOMAS545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're delighted to hear that our team provided courteous and efficient service. Safe travels, and we look forward to serving you again in the future!

November 02, 2024

I had a great salesman. Very knowledgeable and friendly. He took the time out to drive me to pickup the car when it was ready. Excellent service. A +++++. More

by JOEFORR.JOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ortizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Subaru of Utica responded

Wow, thank you for the kind words and A+ rating! That means a lot to us, and we look forward to providing you more A+ experiences in the future at Subaru of Utica.

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