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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
792 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 792 reviews

January 18, 2025

After a couple of initial visits to the dealership I decided to stop in again. I was greeted immediately and directed to Jay Jackson. Jay was attentive and truly gave his time answering all questions. More

by DENNYRW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
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Jan 20, 2025 -

Subaru of Utica responded

We're glad to hear that you're enjoying your new Forester and so thankful for your review. The Subaru of Utica team is here to answer any questions and help with any future needs. Drive safe!

January 17, 2025

I don’t know who Nick Orbinati is. Vincent Gonzalez arranged a loaner car for me and kept me appraised of the status of my car being worked on. More

by MARILYN8994
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Subaru of Utica responded

Marilyn, we're glad to hear that Vincent provided excellent service during your visit at Subaru of Utica. Come back to see us anytime!

January 17, 2025

Great service, great employees! All questions answered., very professional. Loved the waiting room., and comlplamentry coffee. , More

by Z2438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Subaru of Utica responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Subaru of Utica provided professional service and that you enjoyed the waiting room and complimentary coffee. ☕ We appreciate your support and welcome you to come visit us again!

January 13, 2025

Went in to decide which vehicle I may pursue in the future and ended up driving away that day. Jay Jackson was straight up and attentive, thank you. More

by DENNYRW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
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Jan 13, 2025 -

Subaru of Utica responded

It means a lot to us that you took the time to leave us a five-star rating, Denny. Whenever you need us again, we'd be happy to help. Just give us a call or stop by Subaru of Utica!

January 07, 2025

I had a great experience dealing with Subaru of Utica. Jason Jackson, my salesperson was courteous, friendly and attuned to my needs The deal went smoothly and I’m now enjoying my new Subaru. More

by KOORYONEI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Subaru of Utica responded

Thank you for sharing your wonderful experience! We’re so happy to hear that Jason provided courteous, friendly, and attentive service, and that the deal went smoothly. Enjoy your new Subaru, and we’re glad we could be a part of your journey! If you ever need anything else, please don’t hesitate to reach out. We’re here to help at Subaru of Utica!

January 06, 2025

This was a great car shopping experience. I felt valued as a customer and they worked with me. I feel safe and happy in my new Subaru Crosstrek. More

by KATYLADY30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Remington, and a couple other employees as well
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Jan 06, 2025 -

Subaru of Utica responded

We're glad to hear that, Katy! It's great knowing we met your expectations and hope you'll pay us a visit at Subaru of Utica again soon. Until next time, enjoy every mile in your new Crosstrek!

January 05, 2025

Stephen was very wonderful and pleasant to work with. He made the whole process easy and he was able to even find me an awesome new insurance coverage that cheaper than my previous. They made my bad cred More

by VANNA.CHOURB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Degrace
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Jan 06, 2025 -

Subaru of Utica responded

We appreciate your business and look forward to serving you again, Vanna! Thanks from Stephen and the Subaru of Utica Team.

January 03, 2025

I feel comfortable asking questions about my car’s service. They are very professional and informative. More

by JHANIFIN14693
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2025 -

Subaru of Utica responded

We're happy to hear that you feel comfortable and well-informed with our team at Subaru of Utica. Thank you for your kind words, and we're always here to help with any questions!

January 02, 2025

Paul ,our salesman , was great and informative. He made the process easy. I drove away happy in my new car. More

by CLOUDYSKIES20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
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Jan 02, 2025 -

Subaru of Utica responded

It's fantastic to hear that Paul made your car-buying experience smooth and enjoyable at Subaru of Utica. Enjoy every mile in your new ride! Feel free to stop by and show off your new car!

January 02, 2025

Utica Subaru provides great communication to its customers when my car was in for service. Enjoyable experience. More

by DHSTARKWE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Subaru of Utica responded

We're glad to hear that you had an enjoyable experience with our service team at Subaru of Utica. Thank you for highlighting the great communication, and we look forward to assisting you again in the future!

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