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Subaru of Utica

Utica, NY

4.8
730 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 730 reviews

May 22, 2024

The staff are friendly and professional. Tyler reviewed all of the information so that I could make an informed decision, the building is always clean and organized, More

by MCKERNAN.BARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Subaru of Utica responded

We're glad to know you had a positive experience with our team at Subaru of Utica, and that Tyler was able to provide all the information needed for your decision. We appreciate your feedback about our clean and organized facility too!

May 21, 2024

Great staff and service as always Very helpful and up front and flexible with my schedule More

by ARNEUMANN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Subaru of Utica responded

Reviews like this make our day! Thanks for taking the time to share, and we hope to see you again in the future if we can be of assistance.

May 21, 2024

Thank you Steve very good card and price nice service too with subaru service department Steve is good with the cars More

by TAGGY1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen degrace, Christopher Cardello
May 21, 2024 -

Subaru of Utica responded

We're glad to know that you had a positive experience with Steve and our service department at Subaru of Utica. We appreciate your feedback, enjoy your new car!

May 21, 2024

Employees are always professional and very polite. They keep you informed on your progress and any problems. More

by BETSY.BROWN12759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Subaru of Utica responded

Betsy, we appreciate your kind words about our team at Subaru of Utica. We always aim to keep you well-informed and provide top-notch service. Thanks for the review!

May 20, 2024

Jeanne Palmer was very pleasant and informative. She explained things and went over services in detail. It was nice that she was honest and made references to her own experiences. More

by CINDI4175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Subaru of Utica responded

We're glad to know that you had a positive experience with Jeanne at Subaru of Utica. Her honesty and detailed explanations are indeed valuable! Thanks for sharing your feedback, we appreciate it!

May 20, 2024

Friendly, knowledgeable and a terrific customer waiting area while your car is being serviced. Thanks More

by globokin50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Macpherson 5 stars
May 20, 2024 -

Subaru of Utica responded

We're glad to know you enjoyed our customer waiting area and found our team at Subaru of Utica friendly and knowledgeable. Thanks for your feedback!

May 19, 2024

Justin was professional and accommodating. Utica Subaru made the entire experience of purchasing a new 2024 Outback wilderness painless and efficient. We love our new car. Thank you Justin. More

by Kelly Lambert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
May 20, 2024 -

Subaru of Utica responded

Kelly, we're delighted to know that Justin and our team at Subaru of Utica made your car buying experience smooth. Enjoy every mile in your new 2024 Outback Wilderness!

May 18, 2024

Your dealership had plenty to choose from, and my salesman was Amazing as was your Sales Msnager!! More

by NKOZICK8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Manager??, Justin Malagese
May 20, 2024 -

Subaru of Utica responded

Thanks for the review! We are glad to know your experience was a positive one. Come visit anytime!

May 18, 2024

Easy to deal with. ..friendly. The receptionist Gina made you feel valued, saleman Bradley Mcphearson was friendly and worked hard to learn about the Solterra and Allen More

by DPREMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Mcphearson (5 starts)
May 20, 2024 -

Subaru of Utica responded

We're glad to know you had a great experience with our team at Subaru of Utica! It's wonderful that Gina, Bradley and Allen were able to assist in making your visit enjoyable. Thanks for sharing this positive feedback!

May 16, 2024

Excellent service and friendly, knowledgeable people working there. Good experience. Would recommend this dealership to my family and friends. More

by KAHAMELINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Subaru of Utica responded

Kahameline, we're so glad to know you had a good experience at Subaru of Utica and found our team friendly and knowledgeable. Thanks for recommending us to your family and friends!

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