Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
753 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
Contact Dealership

5036 Commercial Drive

Utica, NY

13495

Directions

By Type

Showing 753 reviews

June 02, 2024

Very easy to get in and out of the service dept. thank you Subaru of Utica. More

by ONEAPRIL1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Subaru of Utica responded

Thank you! We appreciate your business and recommendation. It means the world to us. Come see us again if we can be of assistance in the future. :)

June 02, 2024

It’s always a good experience when I get my car serviced. Vincent Gonzalezis most helpful and professional More

by MARYBFROGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Subaru of Utica responded

Mary, we're delighted to hear that Vincent provided you with such a positive service experience at Subaru of Utica. Thanks for sharing your feedback!

June 01, 2024

Service was excellent. Justin spent a lot of time showing us the features of the car. More

by CLM846
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilkinson 5 stars, Justin Malagese
Report | Print
Jun 03, 2024 -

Subaru of Utica responded

We're delighted to hear that Justin and the team at Subaru of Utica made your experience exceptional! Come see us again if we can be of assistance in the future.

June 01, 2024

No hassle, easy people to work with to find you the right vehicle. Great experience! More

by THEBUSTINFAMILY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remington
Report | Print
Jun 03, 2024 -

Subaru of Utica responded

We are so pleased to hear that your experience was a positive one! It was a pleasure to work with you. Enjoy your new vehicle!

May 30, 2024

Very helpful not pushey,honest friendly. Clean, I highly recommend this dealer for the best car on the road. More

by HARRY0284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Subaru of Utica responded

Harry, thank you for the high recommendation! We're glad to hear our team at Subaru of Utica provided a helpful and friendly experience. Enjoy your new car!

May 30, 2024

Friendly, fast and wonderful customer service. Service always done at a high standard. Always pleased with service staff. More

by JENDEPROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Perkins
Report | Print
May 30, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're delighted to hear that our service team consistently meets your expectations. We look forward to serving you again soon!

May 30, 2024

Efficient, friendly, knowledgable, attentive sales and service. Stephen Degrace and Mike Green were a pleasure to work with in sales. More

by SKRALY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Degrace
Report | Print
May 30, 2024 -

Subaru of Utica responded

Thank you for the great review! We're glad to hear Stephen and Mike provided such excellent service at Subaru of Utica. Enjoy your new car!

May 29, 2024

Joanne was knowledgeable, polite, and respectful. Inspection took a little longer than anticipated. Nice waiting area. More

by HUSKYFAN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Subaru of Utica responded

Thank you for the feedback! We're glad to hear Joanne provided excellent service and that you enjoyed our waiting area. Apologies for the longer-than-expected inspection time, we'll work on improving this aspect.

May 29, 2024

Brad worked well with my family to meet our needs with the product and price. More

by BLACK22RED29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Subaru of Utica responded

Thanks for taking the time to leave a review. We appreciate your business and kind words! We will be sure to pass on your compliments to Brad. Give us a call if there is anything we can do for you in the future.

May 29, 2024

All I expected from my appointment was taken care of in a timely manner. Thank You! More

by ETROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Subaru of Utica responded

Thank you for the kind words. Come visit us anytime!

1
...
18
19
20
...
76