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Subaru of Utica
Utica, NY
778 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 778 reviews
June 22, 2024
They do not answer the phone at the service desk. I had to drive there to make an appointment. Then, no one called me when my called me regarding the need for new brakes. I had to drive there to make an appointment. Then, no one called me when my called me regarding the need for new brakes. More
by BILL@READ.TAX
Verified Customer
June 20, 2024
Staff is always very busy but still manage to be cheerfully friendly, give their full attention, and keep me updated. cheerfully friendly, give their full attention, and keep me updated. More
by EATOOM
June 19, 2024
Knowledgeable, friendly, attentive staff. pleasure doing business with. Looking forward to coming back to service my non Subaru vehicle. Thanks Vinny keep up the excellent work. pleasure doing business with. Looking forward to coming back to service my non Subaru vehicle. Thanks Vinny keep up the excellent work. More
by COLDBROOK85
Employees Worked With
Other Employees :
Dan Perkins, Joe Batista
June 19, 2024
Remington is a fantastic human. He is new at his sales position and did everything in his power to help out myself and my son as we purchased our vehicles. He was patient and hones He is new at his sales position and did everything in his power to help out myself and my son as we purchased our vehicles. He was patient and honestly a pleasure to deal with. Brandon was helpful, he worked with me to get to the price I was looking for on trade ins. Overall the dealership is a nice business with a friendly atmosphere. I would recommend others to shop their future purchase at Subaru of Utica. More
by Chele1
Employees Worked With
Other Employees :
Remington S and Brandon - Both 5 star employees!
June 19, 2024
Good company to do business with. Knowledgeable and all has a positive level of doing business. Knowledgeable and all has a positive level of doing business. More
by BRAPP45
Employees Worked With
Joe (my salesperson). Fine individual, outgoing, knows the product, helpful and shows consideration during the sales process. A very warm individual and is a credit to the company.
June 19, 2024
Very polite and accommodating Assisted me with question regarding my hatch and showing me how to do it regarding my hatch and showing me how to do it More
by ELAINE122
Employees Worked With
June 16, 2024
great service from salesman Mike Green,, he was so very helpful to us as we have not purchased a new vehicle in many years. helpful to us as we have not purchased a new vehicle in many years. More
by COLGCHER49
June 15, 2024
They did not get back to me about the DCM box for 3weeks when they said it would be in in 3 working days. My first two calls were not returned when they said it would be in in 3 working days. My first two calls were not returned More
by NCHUFF
June 15, 2024
My visit here was a first. There was an issue with the length of time taken for the service provided and it was compensated for, which was completely unexpected. I was actually There was an issue with the length of time taken for the service provided and it was compensated for, which was completely unexpected. I was actually in shock at checkout. The waiting area was clean. Staff were all friendly. More
by TROOPWIFE
Employees Worked With
Other Employees :
I don’t recognize anyone here. It was 2 women. One younger and one middle aged
