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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
674 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 674 reviews

May 10, 2024

The dealer who helped me find a car (Sten) was super friendly and helpful from the moment I walked in the doors. He helped me pick out the perfect car for my price range and got me the best deal on my t More

by BENTUTTLE2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stenio helped me pick out my car and I would give him a maximum rating.
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May 13, 2024 -

Subaru of Utica responded

We're so glad to know that you had a positive experience with Sten at Subaru of Utica! It's great to see our team could assist in finding the perfect car for your needs. Thanks for choosing us and enjoy your new ride!

May 10, 2024

Very professional and helpful dealership. All associates are kind and eager to help. I have now leased two vehicles here and will likely go back next time. More

by ROGERS.BRADY.C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Subaru of Utica responded

We're so glad to know you've had positive experiences with us at Subaru of Utica. Thank you for your continued support and we look forward to helping you again in the future!

May 09, 2024

Everything professional and no pressure was great doing business with Subaru of Utica thank you. More

by SKULLDOG613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sten Joseph
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May 09, 2024 -

Subaru of Utica responded

Thank you for the kind words! It is wonderful to hear the you had a stress-free experience. Come visit any time!

May 08, 2024

Everyone is very helpful! The waiting area is clean and comfortable. Snacks & water are appreciated! More

by JCROOK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Subaru of Utica responded

Reviews like this make our day! Thank you for your business and your kind words. We hope to see you again if we can be of assistance in the future.

May 05, 2024

I was greeted right away. I only saw one person working and in seconds there was someone else there to help. Everyone is friendly, Knowledgeable and efficient. More

by CAROLRDH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Subaru of Utica responded

We always love it when our customers have a positive experience at Subaru of Utica! Our team always aims to provide efficient and friendly service, and so we're especially glad we hit the mark for you. Thank you for choosing us as your preferred dealer and hope to see you again, Carol!

May 05, 2024

Subaru of Utica never disappoints. Fast and reliable service. Friendly service department and the video is great. More

by EHADITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Snyder
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May 06, 2024 -

Subaru of Utica responded

We're delighted to know you found our service at Subaru of Utica fast, reliable and friendly. Thank you for appreciating the video feature too! We look forward to serving you again in the future. Drive safe!

May 04, 2024

Vinny has always had my back! I also worked with Stenio who helped me get my Starlink set up. More

by CITRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Subaru of Utica responded

Thank you a bunch for your positive feedback! It's awesome to hear that Vinny has been such a reliable support for you. And kudos to Stenio for getting your Starlink all set up! We're glad we could assist you every step of the way. If you ever need anything else or just want to say hi, don't hesitate to reach out to us at Subaru of Utica. We're here for you, and we appreciate your continued support!

May 04, 2024

Amazing service with Joanne and the entire team. Will definitely recommend this dealership to everyone! More

by BYRONCORTEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Eakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Subaru of Utica responded

It's wonderful that you received amazing service from Joanne and our team at Subaru of Utica! Your recommendation means a lot to us. Thank you so much for the review, and we look forward to providing you with five-star customer service again in the future!

May 04, 2024

Professional and courtesy along with helping explain what was done to my vehicle. Very satisfied and as always. Service hours are very convenient to a loyal customer base. More

by BPALLOTTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Subaru of Utica responded

It brings us joy to read that you had a satisfying experience with our team at Subaru of Utica! We strive for professionalism and courtesy, so it's great that we hit the mark. Thank you for being a loyal customer. We look forward to serving you for years to come!

May 03, 2024

the service department continues to be outstanding . informative, friendly-despite working so hard-and thorough More

by JMCR63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailee Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : female parts person is wonderful! i forgot her name, sorry
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May 06, 2024 -

Subaru of Utica responded

It brings our team joy to hear that you've had consistently outstanding experiences with our service department at Subaru of Utica. We strive for friendly, informative and thorough service every time! Thank you for the review, and we look forward to providing you with five-star service during your next visit!

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