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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
778 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 778 reviews

August 14, 2024

Professional, no pressure. My family and I have worked with Mike Green for 14 years. A true professional and friend. More

by ESABOOTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cardello
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Aug 15, 2024 -

Subaru of Utica responded

Thank you for sharing your experience! We're glad to hear that Mike has been a reliable professional and friend over the years at Subaru of Utica. We appreciate your continued trust in our team and look forward to your next visit!

August 13, 2024

Jonathan Guzman is a very capable salesman. No pressure.but worked hard. I recommend him highly! More

by SLGIFFOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathon Guzzman
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Aug 13, 2024 -

Subaru of Utica responded

Thank you for leaving us a review and recommending Jonathan. We're proud to have him on our team and glad he was able to provide you with a great experience. If you need anything in the future, the Subaru of Utica is here to assist you. We would love the opportunity to earn that fifth star!

August 13, 2024

Staff is very cordial and facility is very clean. I wouldn't hesitate to deal with them again. More

by JTRINK11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Altamura, Mohammed
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Aug 13, 2024 -

Subaru of Utica responded

Thank you so much for your kind words! We’re happy to hear that you found our staff to be friendly and our facility to be clean and welcoming. Subaru of Utica takes great pride in maintaining a high standard of cleanliness and ensuring that every interaction is positive, so your feedback is truly appreciated. We look forward to the opportunity to assist you again and make your next visit just as pleasant.

August 13, 2024

Stephen Degrace was great to deal with. He is low key and works hard for your company, but I am sure you already know that. I just hope if I need service I get same level of service as Stev More

by GLAZ40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Degrace
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Aug 14, 2024 -

Subaru of Utica responded

Thanks a million for the positive feedback! We're glad to hear Stephen provided excellent service for you at Subaru of Utica. Rest assured, that our team is committed to maintaining that high level of service in all departments. We appreciate your support, and look forward to serving you again!

August 11, 2024

Thankful for all the SUBARU Personnel Usually always ready to help anyone with their Vehicle needs. Want to say thanks to Tyler Davis.. More

by CJB4911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Subaru of Utica responded

We appreciate your kind words about Tyler and the team at Subaru of Utica! We're always here to help with any vehicle needs you may have. Thanks for choosing us and see you next time!

August 09, 2024

My shopping & purchase experience was excellent. With only my first name Mr. Glerup, over two visits, listened to my desires, laughed along at my trim cadding knicknames and helped me and then me & More

by GBRIGHT1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Subaru of Utica responded

We're delighted to hear about your excellent experience with the team at Subaru of Utica! It's great that you found the perfect model, trim, and interior options for your third Subaru. Enjoy all those new safety and convenience features in your Outback!

August 08, 2024

This dealer has many employees who serve you correctly and are very friendly, but there are 2 in customer service who need to work hard on their service. More

by JPABEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Subaru of Utica responded

Thank you for your positive feedback. We're glad to hear most of our team at Subaru of Utica provided friendly service and will address the areas that need improvement. Feedback like yours is invaluable and helps us to improve. Thank you again, and we hope you will visit us again soon!

August 05, 2024

Very knowledgeable about the Outback If I asked the same question more than once he was not upset More

by ISZATKO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
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Aug 05, 2024 -

Subaru of Utica responded

Thank you for sharing your five-star experience at Subaru of Utica. If you need any assistance further down the road, you know where to find us!

August 05, 2024

This was my 6th Subaru I have purchased from this dealership. Remington was knowledgeable & very professional throughout the transaction! More

by MBK59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remington Sumner
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Aug 06, 2024 -

Subaru of Utica responded

Thank you so much for your kind words! It's great to hear that Remington provided you with a great experience and that you continue to trust us with your Subaru purchases. We appreciate your loyalty and look forward to serving you at Subaru of Utica again in the future!

August 04, 2024

Love the helpful service team. The waiting area is also pleasant along with the available free amenities. More

by KIM9QUILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Subaru of Utica responded

Thank you for the kind words, Kim! We're happy to hear that our service team and amenities at Subaru of Utica made your visit enjoyable. We appreciate your support and hope to serve you again in the future!

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