Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Utica
Utica, NY
778 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 778 reviews
August 25, 2024
My vehicle was taken in at the appointed time, The service representative explained what to expect and an approximate wait time. A video of the car explaining the finding was sent to me while I waite service representative explained what to expect and an approximate wait time. A video of the car explaining the finding was sent to me while I waited. All issues were resolved quickly and my vehicle returned to me. More
by LAFLAMMES
Verified CustomerEmployees Worked With
August 24, 2024
Had a great experience in finding and buying a new vehicle at Subaru of Utica. Bradley knew his stuff and helped me out with everything involved in getting my new truck. vehicle at Subaru of Utica. Bradley knew his stuff and helped me out with everything involved in getting my new truck. More
by MICHELLELYNNMURPHY
August 24, 2024
From the moment I walked into the dealership, till the moment I drove off the lot in my 2023 Forester Wilderness I knew I was in good hands. Everybody that I came in contact with was friendly, and courteo moment I drove off the lot in my 2023 Forester Wilderness I knew I was in good hands. Everybody that I came in contact with was friendly, and courteous. All my questions were answered.to my satisfaction. Since my purchase I have had routine maintenance (oil changes, tire rotation, NYS inspection) and all work was done professionally and promptly. I would recommend Subaru of Utica to anyone that is looking for a new or used vehicle. More
by PJDVIKING
Employees Worked With
Other Employees :
Richard Phinizy, Tyler Davis, Christopher Cardello
August 24, 2024
They are very attentive to your needs and try to accommodate in the best possible way! accommodate in the best possible way! More
by JOHNWIZ451
August 21, 2024
Pleasant experience buying the car. Staff were attentive, responsive , genuine and helpful. All were easy to work with and respectful of our questions Staff were attentive, responsive , genuine and helpful. All were easy to work with and respectful of our questions More
by MFS246
August 20, 2024
First time buying a Subaru. Mike was superb. He answered all my questions went above and beyond to be sure I was satisfied with my purchase. He was patient and took his Mike was superb. He answered all my questions went above and beyond to be sure I was satisfied with my purchase. He was patient and took his time explaining the features of the vehicle and all my options. Thanks for a FANTASTIC experience Mike More
by Mepeck00
Employees Worked With
August 19, 2024
It was a great experience Joseph Lydon was kind enough and patient for a first time car buyer I would recommend him for future occasions and friends and family. Love the car too. and patient for a first time car buyer I would recommend him for future occasions and friends and family. Love the car too. More
by jon.jav.santiago
Employees Worked With
Joseph Lydon
August 19, 2024
Wonderful, compassionate staff! I replaced my car that was destroyed in a tornado. My sales rep & the business manager were able to find a great, affordable deal for me to lease a 2 I replaced my car that was destroyed in a tornado. My sales rep & the business manager were able to find a great, affordable deal for me to lease a 2025 Outback. More
by RITAUTICAINFO
Employees Worked With
Paul Snyder and Brandon
August 17, 2024
The best experience ever! The team and the facility exceeded my expectations! I went for a used car and I left with a new one! The team and the facility exceeded my expectations! I went for a used car and I left with a new one! More
by Marcoknepa
Employees Worked With
Dominic, Altamura
August 15, 2024
Vincent was very helpful with my issues with Android Auto & an update to my dashboard screen. He is very knowledgeable & pleasant to do business with! & an update to my dashboard screen. He is very knowledgeable & pleasant to do business with! More
by CHARLIEBABE1
Employees Worked With
