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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
674 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 675 reviews

May 20, 2024

Friendly, knowledgeable and a terrific customer waiting area while your car is being serviced. Thanks More

by globokin50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Macpherson 5 stars
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May 20, 2024 -

Subaru of Utica responded

We're glad to know you enjoyed our customer waiting area and found our team at Subaru of Utica friendly and knowledgeable. Thanks for your feedback!

May 19, 2024

Justin was professional and accommodating. Utica Subaru made the entire experience of purchasing a new 2024 Outback wilderness painless and efficient. We love our new car. Thank you Justin. More

by Kelly Lambert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Subaru of Utica responded

Kelly, we're delighted to know that Justin and our team at Subaru of Utica made your car buying experience smooth. Enjoy every mile in your new 2024 Outback Wilderness!

May 18, 2024

Easy to deal with. ..friendly. The receptionist Gina made you feel valued, saleman Bradley Mcphearson was friendly and worked hard to learn about the Solterra and Allen More

by DPREMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Mcphearson (5 starts)
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May 20, 2024 -

Subaru of Utica responded

We're glad to know you had a great experience with our team at Subaru of Utica! It's wonderful that Gina, Bradley and Allen were able to assist in making your visit enjoyable. Thanks for sharing this positive feedback!

May 18, 2024

Your dealership had plenty to choose from, and my salesman was Amazing as was your Sales Msnager!! More

by NKOZICK8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager??
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May 20, 2024 -

Subaru of Utica responded

Thanks for the review! We are glad to know your experience was a positive one. Come visit anytime!

May 16, 2024

Excellent service and friendly, knowledgeable people working there. Good experience. Would recommend this dealership to my family and friends. More

by KAHAMELINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Subaru of Utica responded

Kahameline, we're so glad to know you had a good experience at Subaru of Utica and found our team friendly and knowledgeable. Thanks for recommending us to your family and friends!

May 16, 2024

I truly have peace of mind whenever I get work done! And I LOVE the videos they send to show what needs work. More

by LEIGH1669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Subaru of Utica responded

We're glad to know you appreciate our video updates and that they give you peace of mind. Thanks for trusting Subaru of Utica with your vehicle's needs!

May 16, 2024

Chris Cardillo and my salesman , Dominick, made the process painless, quick and easy. I would recommend the dealership . More

by MPUTRELLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Subaru of Utica responded

We're glad to know that Chris and Dominick made your experience at Subaru of Utica smooth and easy. Thanks for recommending us, we appreciate it!

May 16, 2024

I have always had a good experience with the service . . The service reps and technicians have been knowledgeable and courteous. More

by SROUNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Subaru of Utica responded

We're glad to know you've consistently had a good experience with our service team at Subaru of Utica. We appreciate your feedback and look forward to continuing the trend!

May 16, 2024

They figured out a difficult fix for noise going over bumps and got the job done right. They have quality service advisors and mechanics for sure... More

by HLTMFRYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Subaru of Utica responded

We're glad to know our team at Subaru of Utica was able to diagnose and fix the issue with your vehicle. We pride ourselves on having skilled service advisors and mechanics, so it's great that you noticed! Thanks for sharing this positive review.

May 15, 2024

Everyone was very knowledgeable and was able to fix my brakes quickly and accurately on the same day I brought my car into the shop. More

by ILACOOP44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Subaru of Utica responded

We're glad to know our team at Subaru of Utica was able to assist with your brakes efficiently and accurately. Thanks for trusting us with your vehicle, we appreciate the positive feedback!

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