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Subaru of Utica
Utica, NY
864 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
January 06, 2025
This was a great car shopping experience. I felt valued as a customer and they worked with me. I feel safe and happy in my new Subaru Crosstrek. I felt valued as a customer and they worked with me. I feel safe and happy in my new Subaru Crosstrek. More
by KATYLADY30
Verified CustomerEmployees Worked With
Other Employees :
Jason Remington, and a couple other employees as well
January 05, 2025
Stephen was very wonderful and pleasant to work with. He made the whole process easy and he was able to even find me an awesome new insurance coverage that cheaper than my previous. They made my bad cred He made the whole process easy and he was able to even find me an awesome new insurance coverage that cheaper than my previous. They made my bad credit work, although APR was high but they were able to get me approved!! More
by VANNA.CHOURB
January 03, 2025
I feel comfortable asking questions about my car’s service. They are very professional and informative. service. They are very professional and informative. More
by JHANIFIN14693
January 02, 2025
Utica Subaru provides great communication to its customers when my car was in for service. Enjoyable experience. customers when my car was in for service. Enjoyable experience. More
by DHSTARKWE
Employees Worked With
December 28, 2024
Professional, knowledgeable and congenial - Mike Green is the consummate person from whom to buy a Subaru - excellent job! the consummate person from whom to buy a Subaru - excellent job! More
by MOSE6
Employees Worked With
December 27, 2024
Very kind and listened to my concerns. Knowledgeable about the part that my car needs. Knowledgeable about the part that my car needs. More
by ONEBULBQUEEN
December 24, 2024
Roe was wonderful. Very attentive. Dad and I both would work with him again! However waiting 2 hours for your vehicle when it was to be ready at three and I left at Very attentive. Dad and I both would work with him again! However waiting 2 hours for your vehicle when it was to be ready at three and I left at 5 was ridiculous. The car was just going in to be detailed when we got there. And there are run marks from the cleaning agent inside the car. I saw another salesman treat Roe not very pleasant when he was just trying to point something out to hm. All of the others were very pleasant and entertained my conversation as I waited. So far I do love my car! More
by CKC
December 23, 2024
Service was good. I have great confidence in Vincent and his guidance. The only issue in scheduling service for my Outback was the inability to schedule on line. Th I have great confidence in Vincent and his guidance. The only issue in scheduling service for my Outback was the inability to schedule on line. Thank you to Joanne for calling back when I left a message in order to schedule the service. More
by MAARBILP
