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Subaru of Utica

Utica, NY

4.8
677 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 677 reviews

June 09, 2024

They explained when to do the needed work on my car Tyler was very helpful More

by WAYNE15694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Subaru of Utica responded

Reviews like this make our day, Wayne. Thank you for the kind words. We hope you will visit us again in the future should we be able to be of assistance.

June 08, 2024

My salesperson, Bradley, was great. He helped me get the deal I wanted and made the whole experience enjoyable. He was very knowledgeable about the car I was looking at and answered que More

by speeding66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Mcphearson
Jun 10, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Bradley and the team at Subaru of Utica! We're glad to hear he made the process enjoyable and informative. Enjoy your new car!

June 07, 2024

A new bypass box was installed in my 2019 Outback to solve battery drain issues. I also had an inspection and oil change. Patrick had an inspection and oil change for his 2019 Ascent. The work was done More

by PG107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Subaru of Utica responded

Thanks for sharing your experience! We're glad to hear Tyler and the Subaru of Utica team provided professional and timely service. We appreciate your support!

June 07, 2024

The service dept. is very good. I love the video they provide with your vehicle, its very helpful. The people are all very nice and helpful. More

by BARBMGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Subaru of Utica responded

We're delighted to hear you enjoyed the service and video updates at Subaru of Utica. Thanks for sharing your positive experience with our team!

June 07, 2024

I am ALWAYS treated so well and my car is well taken care of as well More

by SUSANNEGIRVAN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Subaru of Utica responded

Thank you for the glowing review, Susanne! We appreciate your loyalty and always look forward to seeing you. Safe travels until we meet again. :)

June 07, 2024

Friendly knowledgable staff. Office clean and comfortable, covered area to exit car. Pleased with the service . More

by SNOOPCHANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Subaru of Utica responded

Thanks for the great feedback! We're glad to hear you had a pleasant experience with our friendly and knowledgeable team at Subaru of Utica. We appreciate your support!

June 06, 2024

Subaru of Utica is a great place to have your car serviced due to the responsive and knowledgeable service clientele. Sales representatives are friendly, knowledgeable and the dealership has a large More

by KRIS0732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Subaru of Utica responded

Thank you for the kind words! We're delighted to hear that our service team and sales representatives at Subaru of Utica made a positive impression. We appreciate your support and look forward to serving you again!

June 06, 2024

Very welcoming by staff and environment. We are from the Midwest and on a road trip developed car issues. We were afraid to continue on our long journey so stopped in at your dealership for More

by GAYLEGROVE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Subaru of Utica responded

We're glad our Subaru of Utica team could assist you during your road trip. Safe travels on the rest of your journey!

June 06, 2024

Very professional and my experience was that Tyler goes above to please his associates and clients and Dan the service manager does to Thanks Bob Nole More

by NOLE742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andznio
Jun 07, 2024 -

Subaru of Utica responded

Thank you for sharing your experience! We're glad to hear that Tyler and Dan provided professional service at Subaru of Utica. We appreciate your feedback and look forward to serving you again!

June 06, 2024

Big service job. Staff made me feel relaxed. Happy with service and staff.A ok. More

by MFEPPNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Subaru of Utica responded

Thank you for your feedback! We're glad you felt relaxed and happy with our service and staff. We appreciate your support!

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