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Subaru of Utica

Utica, NY

4.8
745 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 745 reviews

November 19, 2024

Dealership is clean and friendly all the time. I did not regret buying my 2 first subaru vehicles there. More

by ALICIA13502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Subaru of Utica responded

Hi Alicia, Thank you for sharing your experience! I'm glad to hear that you've had positive experiences with our dealership and are enjoying your Subarus. If there's anything more I can do to enhance your visits, please feel free to reach out to me directly at ahutchings@carbonecars.com. Thank you, Allen Hutchings Assistant General Manager

November 18, 2024

Everyone at Subaru of Utica was friendy and helpful. We worked with Paul Snyder to identfy the options that were important to us and the purchase of our new Subaru. Paul understood what we were lookin More

by BALOHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Snyder, Muhammad
Nov 18, 2024 -

Subaru of Utica responded

Thank you for sharing your wonderful experience at Subaru of Utica! We're delighted to hear that Paul and Mo made the process smooth and informative, ensuring all your needs were met. We appreciate your kind words about our team, and we're here whenever you need us in the future. Enjoy every mile in your new Subaru!

November 18, 2024

Joanne, Jo Jo as I like to call her, wrote up my vehicle with a smile. My vehicle’s oil was changed by a team of technicians to get my service done in a timely manner. Once it was ready, Tyler, Ty Guy as he More

by SubieSauce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rosato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Subaru of Utica responded

We're more than glad to hear that Jo Jo and Ty made your visit enjoyable at Subaru of Utica! Our team is dedicated to providing efficient service with a personal touch. Thanks for the recommendation, and we look forward to seeing you again!

November 17, 2024

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by RURUFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Subaru of Utica responded

Thank you for the five stars. We look forward to your next visit at Subaru of Utica!

November 17, 2024

Working witk Jay Jackson to buy our forester was a pleasure. He listened to all our car needs and worked out the best deal for us! More

by GOLF121349@ROADRUNNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Jackson and nick borelli.
Nov 18, 2024 -

Subaru of Utica responded

It's pleasing to know that Jay Jackson made your Subaru of Utica experience a pleasure and helped you find the perfect Forester. Feel free to stop by again soon, and enjoy your new ride!

November 16, 2024

Very good experience from the time Paul Snyder sold me my vehicle until Tuesday when I had my car serviced. Anytime I reached out to Mr Snyder with a question always very helpful.All personnel professional , More

by SJSKELTON13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with us at Subaru of Utica! We're glad to hear that Paul and our team provided helpful service from purchase through maintenance. We appreciate the feedback on our facilities too!

November 15, 2024

Service was great and Tyler also fixed my new phone to work with the car. Thank you for having patience with an old, not so savvy customer. More

by PMSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Subaru of Utica responded

That's what we love to hear. Thank you for the high praise and mentioning Tyler. We're proud to have him with us at Subaru of Utica because he goes beyond our guests' expectations. If you need anything down the road, feel free to give Tyler and the team a shout!

November 14, 2024

Brad made it quick and easy to renew our lease. Muhammad did a great job with the paperwork. Love my new Subaru! More

by ANN9359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad and Brandon
Nov 14, 2024 -

Subaru of Utica responded

We're glad to hear that Brad and Muhammad made your lease renewal process smooth at Subaru of Utica. Enjoy driving your new Subaru, and thank you for the fantastic review. See you next time!

November 12, 2024

They were very easy to deal with. Dom made the process very pleasant. I'd recommend him! More

by KYLIE1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Altamura
Nov 12, 2024 -

Subaru of Utica responded

Thank you for your positive feedback and recommendation! We look forward to serving you again at Subaru of Utica!

November 11, 2024

My car was in for an oil change and quick 10-point review. They were true to their word...I was in and out in record time! More

by LIBRARYLADY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Marsala
Nov 11, 2024 -

Subaru of Utica responded

Being true to our word is a top-notch priority of ours! Thank you for highlighting our swift and efficient oil change service. We'll be here at Subaru of Utica and ready to help ya when you're in need of your next oil change!

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