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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
730 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 730 reviews

November 04, 2024

From the moment I walked in everyone was very friendly and helpful. Paul Snyder took his time making sure I found what I needed and was very patient. Very happy with my vehicle and all the staff. More

by JLAND2C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
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Nov 04, 2024 -

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica! We're glad to hear that Paul and the team provided friendly and helpful service. Enjoy your new vehicle, and feel free to reach out if you need anything in the future!

November 04, 2024

It was a great experience and it was a very easy process. Jay Jackson was great to work with! More

by KWALTERS2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
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Nov 04, 2024 -

Subaru of Utica responded

Thank you so much for your fantastic feedback! We’re pleased to hear that you had a great experience and found the process to be so easy. Jay is truly dedicated to providing excellent service, and he’ll be delighted to know you enjoyed working with him. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We can’t wait to welcome you back to Subaru of Utica next time!

November 04, 2024

Customer service was top notch with an amazing facility, sales, and buying experience! Highly recommend checking out Subaru of Utica! More

by DFEY24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My salesman Paul Snyder was an absolute pleasure to work with!
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Nov 04, 2024 -

Subaru of Utica responded

Thank you for the fantastic feedback! We're glad to hear that our team at Subaru of Utica provided a top-notch experience. We appreciate your recommendation and hope to see you again soon!

November 04, 2024

Courteous polite service. Fast evaluation and diagnosis. No issues after picking up car. 5 star experience More

by PTHOMAS545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're delighted to hear that our team provided courteous and efficient service. Safe travels, and we look forward to serving you again in the future!

November 02, 2024

I had a great salesman. Very knowledgeable and friendly. He took the time out to drive me to pickup the car when it was ready. Excellent service. A +++++. More

by JOEFORR.JOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ortizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Subaru of Utica responded

Wow, thank you for the kind words and A+ rating! That means a lot to us, and we look forward to providing you more A+ experiences in the future at Subaru of Utica.

November 02, 2024

The entire process was very stress free. . from online searching of vehicles to contacting a sales agent. Remington was very prompt in responding and we found him to be exceptionally professi More

by CARVELLISUE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remington Sumner
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Nov 04, 2024 -

Subaru of Utica responded

Thank you for sharing your experience! We're very glad to hear that Remington made the process enjoyable and stress-free. We appreciate your recommendation and are thrilled you're pleased with your purchase! If you need anything else at all, the Subaru of Utica team is here to help ya!

November 01, 2024

They did a really great job replacing my tire. The service was quick and easy. More

by CHEESIENASCARCHICK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Subaru of Utica responded

Thank you for the compliment! Replacing tires swiftly and efficiently is a top priority of ours at Subaru of Utica. Feel free to visit us again for any future tire service needs!

October 31, 2024

I had a great experience with Steve at Utica Subaru. I purchased the first car I test drove and have been very happy with it. More

by SAMANTHA.AUSTIN87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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Oct 31, 2024 -

Subaru of Utica responded

Hi Samantha. It's great you had a positive experience with Steve! Congratulations on your new car. We hope you'll stop by and visit us again at Subaru of Utica!

October 31, 2024

Jason made the car buying process easy and enjoyable. He is personable and easy to work with. More

by DFLIHAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Jackson
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Oct 31, 2024 -

Subaru of Utica responded

Congratulations on your new ride! It's great that Jason made your car-buying experience a memorable one. If you need anything further down the road, feel free to give Jason and the Subaru of Utica team a shout!

October 31, 2024

I switched from a Nissan to a Subaru. Jason made it a super easy process. More

by HMOSNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Brandon, I don't recognize a single pic on these lists
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Nov 01, 2024 -

Subaru of Utica responded

Thank you for sharing feedback and mentioning Jason. He's a wonderful team member, and we're glad to know he left you with memorable experience that made you want to share it! If you ever need anything down the road, feel free to reach out to Jason and the Subaru of Utica team. We're here to help!

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