Subaru of Port Richey

Excellent service my husband and I went to several dealerships looking for trucks. Although this dealership had mostly Subaru’s they found us the perfect truck at the p my husband and I went to several dealerships looking for trucks. Although this dealership had mostly Subaru’s they found us the perfect truck at the perfect- out the door-price in no time and had it bought and moved to their dealership for us to try. We bought it, the sale went fast and the price was less out the door then what we originally were told it would be. When does that ever happen?! excellent service and wonderful staff! Thank you all Lokey Subaru of New Port Richey! More

I expect better and keep getting let down I go to the dealer for regular maintenance because who is supposed to know my car better than them? I also get free oil changes and I have an extende I go to the dealer for regular maintenance because who is supposed to know my car better than them? I also get free oil changes and I have an extended warranty. I have an Outback and a feature that I was shown when buying the car was that the next maintenance period can be put into the car's system so that it will remind you when it is due for service again. I was told that this is done by our staff here whenever you get service. Well, three times now, that hasn't happened. Well one time they tried and entered it in wrong so my car was reminding me of pending service past due because it was entered wrong. The other 2 times, nothing. Not even clearing out my current schedule. Makes me wonder if they know any more about these cars than the 30 places closer to me that I can go to. I also can't understand why they insist on turning off my headlights whenever I go there. Is that standard procedure? Subaru says to use the auto light feature so that they always automatically come on when needed. I get used to that. So after having service and the first time driving at night afterwards without lights on is dangerous. Sure these things sound petty. But I can't understand why they can't get this right and it really degrades my opinion of their service and ability to do a quality job. They may be doing a fantastic job, I don't know. But the things that I see are failures. They are 0 for 3. I will give them one more try. Since this survey requires me to call out employees by name, I will say that my sales rep, Todd Cross, was excellent. My issue is completely with the service department. More

Needs an overhaul Cant wait until this dealership has a cosmetic overhaul, needs updating for both sales and service. Employees are friendly, I had a great salesman. L Cant wait until this dealership has a cosmetic overhaul, needs updating for both sales and service. Employees are friendly, I had a great salesman. Love my Subaru, will be purchasing another from this dealership within a year. More

Awesome attentive family I am a returning customer and the attention from Blake Spencer and knowledge was great and making the deal work for me not for the dealer.I have recom I am a returning customer and the attention from Blake Spencer and knowledge was great and making the deal work for me not for the dealer.I have recommended this dealer and saleman before and will continue to do so.Everyone just make the process so smooth Nicole in finance department was so helpful and explaining all the warranties and paperwork over all excellent experience More

New customer but impressed with service. Happy with service but a bit surprised at cost to replace belts and what it would have cost to replace wiper blades. I decided against replacing blad Happy with service but a bit surprised at cost to replace belts and what it would have cost to replace wiper blades. I decided against replacing blades. More

Great Sales person After dealing with someone on the internet side, I was ready to take this place off my list. However, I had an excellent salesperson by the name of T After dealing with someone on the internet side, I was ready to take this place off my list. However, I had an excellent salesperson by the name of Troy. He listened to my needs and set me up with the best vehicle for my budget. More

The only way to sell a car Thanks to the salesman Jerry Bradford my experience at Lokey Subaru was the best I have had in my experience in buying cars Jerry was extremely helpfu Thanks to the salesman Jerry Bradford my experience at Lokey Subaru was the best I have had in my experience in buying cars Jerry was extremely helpful took care of all the little tiny things that most dealerships will Overlook or just say that that's not their responsibility to take care of such as very small scratches and fogged headlights if I could give them a 10 out of 10 I would thank you Jerry for making this experience a very happy one More

Love Lokey Subaru!!!! All of the employees are caring and very honest! I appreciate their recommendations and suggestions! I Love the fact that everything that is being All of the employees are caring and very honest! I appreciate their recommendations and suggestions! I Love the fact that everything that is being serviced is explained in terms that I understand! More

SPEEDY service with a smile We were advised of a recall on our Legacy for a computer issue. It was easy to schedule an appointment online, and the service only took about 30 minu We were advised of a recall on our Legacy for a computer issue. It was easy to schedule an appointment online, and the service only took about 30 minutes. The service center is always helpful and friendly, making all transactions so much easier! Great job, guys! More

All went well Had small repair done. They were very professional and friendly. It didn't take long. Maybe 45 minutes. Everything was complete and all went well. Had small repair done. They were very professional and friendly. It didn't take long. Maybe 45 minutes. Everything was complete and all went well. More