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Subaru of Port Richey

Port Richey, FL

4.6
4,760 Reviews
Subaru of Port Richey, located at 11613 U.S. Highway 19 N in Port Richey, FL, is your Subaru Dealer for new and used Subaru vehicles. Originally Saturn of Port Richey, we have been family owned and operated since 1952. Subaru of Port Richey is the newest dealership in the Lokey Automotive Group. We are proud to serve the Spring Hill, Brooksville and New Port Richey region with quality new and used Subaru vehicles. With models like the Outback, Forester, Impreza, STI and Impreza WRX, we have something for every taste and need. Come visit us at 11613 U.S. Highway 19 North to see our vehicles and take one for a test drive.
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11613 U.S. Hwy 19

Port Richey, FL

34668

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Showing 4,760 reviews

November 21, 2024

Great dealership with the exception of the finance department. The rep I had was awful. I have never experienced the pressure this rep put on me. I would have walked out if it wasn’t for the fact I’ve More

by RAWUSCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Servedio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merlyn Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Deliberti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Top notch service and sales staff and facility. This is our 2rd vehicle purchased from your dealership. More

by mtsnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merlyn Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Don was knowledgeable and very helpful in our search for a car after ours was totaled from hurricanes. More

by saranterry
Recommend Dealer
Yes
Employees Worked With
Don Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Friendly professional service agents. Serviced in a timely manner. Comfortable waiting area. Prices comparable with other shops. More

by Roger C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Been going there for years. Great service department. They take terrific care of me. The entire staff is excellent. More

by davec71251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

There is absolutely NO pressure. Everyone is very friendly. The best car buying experience I've ever had. More

by Carolyn5hol
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Subaru of Port Richey responded

Hi Carolyn5hol Thanks for the review! We truly appreciate your kind words and your recommendation. Our team strives to create a friendly and pressure-free environment, and it’s fantastic to know that we succeeded in making your visit enjoyable. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Team at Subaru of Port Richey

September 23, 2024

Tyler was awesome helping me find a car that I loved! He was very helpful, knowledgeable, and kind during the whole process! I’m so glad I received his help to find my dream car!! More

by Anna P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Servedio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Subaru of Port Richey responded

Thank you for the positive feedback. We value your business very much. Enjoy!!

September 13, 2024

They are very courteous, patient and helpful. Every one in the service are very nice! More

by PATMAT013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Deliberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Subaru of Port Richey responded

Hello PatMat013 Thanks for the high-rating and review of our service team. We thank you for your business and are here for your future maintenance and service needs.

September 12, 2024

Well trained personnel and quality service. Easy to make an appointment. The waiting area is very comfortable. More

by RICHARDRNEILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merlyn Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Deliberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrissa Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Subaru of Port Richey responded

Hello RichardRNeilson, Thank you for the 5-star rating!! We're happy to know you found our online appointment scheduling process to be simple and easy to use, and knowing you enjoyed our comfortable waiting area. We look forward to servicing you and your vehicle in the future! Thank you again.

July 22, 2024

The Dealership reached out to me to book a service appointment, which I did make for Sat at 9:30am, I have the conforming email to prove I had an appointment. I brought the car in, worked with the ad More

by Brian.sharf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Skelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Deliberti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Subaru of Port Richey responded

Dear Brian, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your recent visit. Your feedback is invaluable, and we are committed to addressing the issues you encountered. We are sorry to hear about the confusion regarding your appointment and the delay in servicing your vehicle. This is not the level of service we strive to provide, and we understand your frustration. We appreciate your patience and regret any inconvenience caused by the miscommunication and the subsequent delay. Kindly reach out to our Service Manager, Brian directly to ensure that your concerns are fully addressed and to arrange a convenient time for your service. We are committed to making this right and ensuring that your next visit is seamless and satisfactory. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our service. Best regards, The Subaru of Port Richey Team

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