Subaru of Pembroke Pines - Service Center

They are so awesome My service advisor Steve Ross Is always super informative, easy to reach, and easy to schedule service appointments as is the whole team at Subaru of My service advisor Steve Ross Is always super informative, easy to reach, and easy to schedule service appointments as is the whole team at Subaru of Pembroke Pines. Best dealership I’ve ever worked with, they now have a customer for life. Mike Kahuk was who I worked with to purchase my car, he took the time to listen to me and my needs, no rush no pressure More

Hard to contact service advisors, poor communication. My vehicle was left a complete mess inside and out when they re-did my window tints. I still have smears everywhere on every window and there was resi My vehicle was left a complete mess inside and out when they re-did my window tints. I still have smears everywhere on every window and there was residue on my doors. More

Great experience My experience at this dealership was simply great. I got everything I needed in a timely manner. I was quite happy. The sales and services department My experience at this dealership was simply great. I got everything I needed in a timely manner. I was quite happy. The sales and services department were outstanding today More

Treated with respect I am driving my 5th Subaru. I take care of my cars and when I go for service I do not want to be treated like a dumb woman or pounced on by high press I am driving my 5th Subaru. I take care of my cars and when I go for service I do not want to be treated like a dumb woman or pounced on by high pressure sales people. Subaru on Pembroke Punes respects me. My service advisor, Steven Ross, explains things to me and listens to me. My service is easy to Schedule, always well done and my car is cleaned and ready to get back on the road within the estimated time. The waiting area is clean and comfortable and all the employees are friendly and helpful. I feel valued as a customer. i would recommend this dealership for service. More

Car Ownership I am very pleased with the service that I received. The transition from a lease car to owning my car. It was quick and professionally. I am very pleased with the service that I received. The transition from a lease car to owning my car. It was quick and professionally. More

Service Very friendly and efficient, explained what service was going to be performed, approximate price. Since I was waiting, gave me approximate time servic Very friendly and efficient, explained what service was going to be performed, approximate price. Since I was waiting, gave me approximate time service would be completed and was completed before that time. More

As long as you deal with Joe Salerno, you're covered As long as you deal with Joe Salerno, you're in the best hands. I had other disappointing experiences, but with different people. Joe Salerno unders As long as you deal with Joe Salerno, you're in the best hands. I had other disappointing experiences, but with different people. Joe Salerno understand his job, listen to the customer and take the time to do only his best. I dealt with Joe since 2013 and the quality of service he provides had only improved. Unfortunately, when he is not there or too busy and you have to deal with other persons is not close to the experience you expect from a major dealer like Subaru of Pembroke Pines. More

SERVICE Service was great AND FAST! Jaime was terrific! I will always service here. The cookies and coffee wa a nice touch in the vary comfortable waiting are Service was great AND FAST! Jaime was terrific! I will always service here. The cookies and coffee wa a nice touch in the vary comfortable waiting area. More

Went for first service than had to go back a second time. First of all I called and called to get an appointment for car service kept getting no answer. Finally after two days of calling I made an appointment First of all I called and called to get an appointment for car service kept getting no answer. Finally after two days of calling I made an appointment. So I got my oil changed and tires rotated and car wash. Wow!!!! I really appreciated that what a surprise. My service was quick and fast so happy so as I was driving home from getting my service done the tires as I was driving felt different kind of pulling to the right so I ignored it thought maybe it will go away. Didn't want to go back had to work that night so I wanted to get some sleep. So I went back there because my trunk locked up on me and by now the pulling to the right was getting worse so I mentioned it to them and sure enough it was out of line. Its weird I never had any problem with my new car since I bought it. Then this stuff happened after servicing it. But I have to say they were great and fixed everything fast and quick again and with out an appointment and another car wash. So I want to Thank Mr. Garcia and Barry Levine for there attention and care they showed me. I couldn't be more Grateful. Highly recommend these two guys for making me happy again. More

Better than expected Went there for a 6,000 miles, appointment was done easy, They promised car to be ready in 1 and 1/2 hour, Car ready in 1 hour 20 minutes. Jaime Garci Went there for a 6,000 miles, appointment was done easy, They promised car to be ready in 1 and 1/2 hour, Car ready in 1 hour 20 minutes. Jaime Garcia reviewed the service done perfectly. Thanks Subaru. More