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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

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986 Reviews

986 Reviews of Subaru of Pembroke Pines - Service Center

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December 19, 2018

FRIENDLY, GREAT SERVICE, BUT SLOW!! TOOK OVER TWO AND A HALF HOURS FOR THE FIRST SERVICING OF THE CAR, THE LAST HALF HOUR TO WASH THE CAR!! THE SERVICE WAS FREE, More

by frjoaquin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAIME GARCIA, EXCELENT
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello, thank you for taking the time to let us know about your experience. We will absolutely do our best to refine our speed of service moving forward. We look forward to your next visit! Take care!

December 19, 2018

Beyond imaginable I usually do not trust dealers and avoid them at all cost. But I continue to go to Subaru of Pembroke Pines because of the fantastic service they pro More

by Montylopez11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Lettera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Font
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Vazquez , Steven Ross , Audwin Lovinsky
Dec 21, 2018 -

Subaru of Pembroke Pines responded

We are so happy to read such a great review about Subaru of Pembroke Pines! It means so much to us to have earned your trust. We sincerely value your business and look forward to your next visit! Take care!

December 18, 2018

Good experience. My name is Aukse, not Eukse. I get few emails from you and would be nice to have name spelled right. That’s all i would like to say. More

by ARUDOKAITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello Aukse, thank you for bringing this to our attention! We will pass your comments along to our team in order to get this situation rectified. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2018

great service On point, friendly and accommodating. Solid work (as far as I can tell) and good consultation. Took exactly as long as announced. Expensive though, de More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe salerno
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello JB, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2018

Steven is an awesome service advisor Great and informative service advisor Steve is. I would recommend to anyone who owns a Subaru vehicle. I will continue to come to Subaru of Pembroke P More

by sanreynaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 19, 2018 -

Subaru of Pembroke Pines responded

Hi, thank you so much for your positive comments about Subaru of Pembroke Pines! We look forward to your next visit! Take care!

December 17, 2018

Need more technician. Oil change and rotation took 3hrs. Appointment was at 11:30am left dealership at 2:30. Also car wasn't washed because was going to take 30 minutes. As More

by sshelbycobra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service.
Dec 19, 2018 -

Subaru of Pembroke Pines responded

Hello, we appreciate you taking the time to leave us this feedback. We are always looking for ways to improve. Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2018

Excellent Service Advisor Jaime Garcia, my Service Advisor at Subaru of Pembroke Pines, is an excellent representative of both the dealer and the Subaru brand. Jaime is always More

by carmona.anthonyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Garcia
Dec 19, 2018 -

Subaru of Pembroke Pines responded

Carmona, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2018

Best ever I have owned a Mercedes. Benz before, I cannot even compare the service I received from Subaru to the previous dealer. Service was awesome. Courtesy More

by GLADYSMICHELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachery Zinn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Subaru of Pembroke Pines responded

We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 11, 2018

Regular maintanance Once again Joe and the service team came through as a top quality organization. They also follow up on the work performed before to make sure all was More

by jasanchez52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
Dec 13, 2018 -

Subaru of Pembroke Pines responded

Helo, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 11, 2018

oil change and inspection Steve Ross and the service crew are absolutely fantastic-- they answer questions, are professional and get the job done in a timely manner. Keep up t More

by MIGHTYNICE2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pesantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ross
Dec 13, 2018 -

Subaru of Pembroke Pines responded

Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

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