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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

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986 Reviews

986 Reviews of Subaru of Pembroke Pines - Service Center

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February 20, 2019

Service for Impreza Top notch!! Best service and employees...Thanks for the free gas tank and oil change. Small things like that get a long way with customers. More

by Eduardozm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alain Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven from Service department, Audwin Lovinsky
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2019

Nearly impossible to reach My chief concerns involve the length of time it took for me to reach the service department (more than 25 minutes, plus getting disconnected twice) an More

by FixItPlease
Recommend Dealer
No
Employees Worked With
Joe in Service
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Dear customer: We're sorry we failed to meet your expectations. We would like to learn more so we can address and assist you further. If you could please email us your: 1. Full name 2. Phone number *Or the full name and phone number associated with your vehicle. This is how we can begin our discovery process. Email us at: customer-replyspp@czag.net. You may also contact the Store's Service Department Manager, Chris Vasquez directly at 954-443-2380 or via email at cvazquez@czag.net -We welcome the opportunity to learn from your experience so we can give it the attention and it demands to take the proper corrective measures. Thank you.

February 20, 2019

Service Joe is always very welcoming and hospitable. His knowledge of service is very extensive. He always gets the job done right and in a timely manner. More

by gaucha1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe , Service Manager
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Thank you for your kind review; we are happy to pass along your comments to Joe! We look forward to your next visit! Take care!

February 20, 2019

The best service The best experience of service that I had, went in for airbag recall, immediately being taken care of, and finished with a complimentary car wash. Tha More

by Loretta C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia, Diego (driver)
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Loretta, we are very happy we could provide you with a positive service experience! Please don't hesitate to reach out if there's anything additional we can do for you!

February 20, 2019

Service visit Very courteous and professional service dept. visit took a little longer then expected to resolve issue but they resolved the issue satisfactorily. St More

by JVAZQUEZ88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2019

The best Jaime Garcia in Service Subaru always does the best with my time, car & service. He is always clear about the best time for me to go and solves the is More

by elenalealron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Gaitan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Padron
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Thank you for taking the time to let us know how we did. We appreciate your business and hope you continue to choose us for all your automotive needs!

February 18, 2019

Simpy the best! I completely recommend this location for your Subaru servicing. The staff is super friendly, professional and Joe did a great job on the needs for my More

by FERNY218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Johnson Emmanuel
Feb 20, 2019 -

Subaru of Pembroke Pines responded

Hi, thank you so much for your positive comments about Subaru of Pembroke Pines! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2019

Smooth Experience Thank you Joe Salerno for a smooth service and for alerting me to the need for bearings. You took very good care of me and my Subaru. It was a seamle More

by JAHMIN7779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
Feb 20, 2019 -

Subaru of Pembroke Pines responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2019

Excellent. Great experience. All were wonderful and knowledgeable and very helpful, I was there for my first maintenance oil change and was truly a pleasure. More

by ritamauric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Thompson
Feb 20, 2019 -

Subaru of Pembroke Pines responded

We're glad you had a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2019

Consistent Quality Service My wife and I created breakfast dates around service to our Subaru because we know we can count on Jaime having our vehicle ready when promised. The More

by cygco
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
Feb 20, 2019 -

Subaru of Pembroke Pines responded

We're so happy to read such a great review about Subaru of Pembroke Pines! We look forward to your next visit! Take care!

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