Subaru of Pembroke Pines - Service Center
Pembroke Pines, FL
988 Reviews of Subaru of Pembroke Pines - Service Center
Jamie is a rockstar! We’ve been working with Jamie the past few times we’ve brought our car in to be serviced. He goes above and beyond to insure all our needs our met and We’ve been working with Jamie the past few times we’ve brought our car in to be serviced. He goes above and beyond to insure all our needs our met and questions answered. I highly recommend him and the entire service team and thank them for their superb work. Additionally, Alain, our salesman is always checking in with us which is extremely reassuring. He’s an exceptional resource and a wealth of knowledge. More
The service was excellent, wait for service agent long Making appointment was very easy and online. A follow-up email the day before as reminder. The service was great, received text and call the vehicle w Making appointment was very easy and online. A follow-up email the day before as reminder. The service was great, received text and call the vehicle was ready. However, with an appointment, had to wait over 40 minutes before being called to see the service agent. Staff was friendly and apologize for the delay. More
Gary C Great customer service and great customer experience! All the employees were very nice and helpful. My service advisor Joe was very informative and he Great customer service and great customer experience! All the employees were very nice and helpful. My service advisor Joe was very informative and helpful throughout the experience. I will always bring my vehicle to this wonderful group of people. More
Service department Jaime in the service department and the mechanic that fixed my car are awesome ! They did an amazing job on my car and fixed the issue I had brought Jaime in the service department and the mechanic that fixed my car are awesome ! They did an amazing job on my car and fixed the issue I had brought to there attention and fixed additional issues , I wasn't even aware of prior to my service appt. Jaime is a true example of great customer service!!!!! More
Excelent Very efficient, professional and courteous service. Mr. Jaime Garcia always always a gentleman. A job well done, Great performance. All recalls and se Very efficient, professional and courteous service. Mr. Jaime Garcia always always a gentleman. A job well done, Great performance. All recalls and service performed and updated within reasonable time. More
2nd Service for Forester Everyone was helpful and professional The only small issue is that my back window wiper must have come off in the washer... None of us noticed at th Everyone was helpful and professional The only small issue is that my back window wiper must have come off in the washer... None of us noticed at the time. Called and was told just stop by and they will put one on. Super great customer service More
Another efficient experience at Subaru of Pembroke Pinrs Joe Solerno was his usual professional self. Brought my ‘16 STi in for scheduled maintenance. Was assured of a completion time, said time was held Joe Solerno was his usual professional self. Brought my ‘16 STi in for scheduled maintenance. Was assured of a completion time, said time was held More
Respected my time I love my service rep. I had a specific time constraint and a first appointment. He got me in and out on time so I could make my business appt. Car wa I love my service rep. I had a specific time constraint and a first appointment. He got me in and out on time so I could make my business appt. Car was returned cleaned and detailed. More
Excellent service My experience at Subaru has always been great. Excellent service. My service advisor always so helpful Would highly recommend Subaru at Pembroke Pi My experience at Subaru has always been great. Excellent service. My service advisor always so helpful Would highly recommend Subaru at Pembroke Pines Thank you More
recall work the arrangement for recall work went very smoothly. jaime was very friendly, extended himself for us and got us in and out of the service area fast. the arrangement for recall work went very smoothly. jaime was very friendly, extended himself for us and got us in and out of the service area fast. Loved this service department. More