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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.1
988 Reviews

988 Reviews of Subaru of Pembroke Pines - Service Center

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April 06, 2019

Problems with the Service Center The service center has good people and does quality work. The new, higher prices are unacceptable. I will not return until they revert to competitive More

by LLEVIN1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 18, 2019 -

Subaru of Pembroke Pines responded

Thanks for your honest feedback. If you have any further questions, please give us a call. We're always happy to help!

April 04, 2019

Service Had a great experience! Staff is wonderful. I have always been treated well and service is prompt and efficient!!! I will highly recommend. Great More

by flemingbiswas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime is my service manager
Apr 17, 2019 -

Subaru of Pembroke Pines responded

Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

April 04, 2019

We are not dealing with children I do not like to be treated as if I was ignorant. If you say you are going to accept a competitors coupon stand by your word and do not tap dance afte More

by FRANK@FFMCI.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor and supposedly indirectly with a manager (never saw only told they had spoken to them)
Apr 25, 2019 -

Subaru of Pembroke Pines responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 01, 2019

Quick emergency service Car would not start at home. Road side assistance came quickly to jump car. Car started and I proceeded to Subaru of Pembroke Pine service to have t More

by rvd912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime, who is a sevice advisor.
Apr 16, 2019 -

Subaru of Pembroke Pines responded

Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 31, 2019

Easy maintenance Very easy and no hassle. I dropped off the car. Received text messages on the status of the work being done. The work was finished at advised time and More

by DANIELMKUIPERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaimie, Fred Carey
Apr 16, 2019 -

Subaru of Pembroke Pines responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

March 31, 2019

Fast and comfortable Service writer saw me right away. Explained the services Work was done quickly and the waiting area was very comfortable The cost was exactly as e More

by tkmellides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Garcia
Apr 16, 2019 -

Subaru of Pembroke Pines responded

Hello, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

March 31, 2019

Jaime is Excellent! I have been to this service center twice now, both times Jaime was my Service Specialist, and both times I was provided wonderfully courteous service. More

by chubs26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
March 29, 2019

Competent service The problem that occasioned the vehicle being brought in for service was dealt with in a timely and courteous manner which resulted in delivery of my More

by brys5183
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia in Service
Apr 10, 2019 -

Subaru of Pembroke Pines responded

Thanks for taking the time to leave your honest feedback. If there is anything additional we can assist you with, please let us know

March 28, 2019

Service experience The service experience is always a breeze. The mechanic Steve is great with his customers and his customer service is excellent. He explains in detail More

by mache42883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Garcia
Apr 10, 2019 -

Subaru of Pembroke Pines responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2019

oil change Time promised was accurate. from the time i checked in to the time my Forester was returned everyone was cordial and helpful. Comfortable waiting ar More

by REFIRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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