Subaru of Pembroke Pines - Service Center

Efficient and Courteous I love that you can create an appointment online. When you arrive, the sevice advisor (Joe Salerno), knows who you are and why you are there. This l I love that you can create an appointment online. When you arrive, the sevice advisor (Joe Salerno), knows who you are and why you are there. This leads to increased efficiency. Joe is the best, treats me like family. I know that my vehicles are in good hands. The service waiting area and dealership are impeccably clean. Its nice to see a dealership that values their clients. More

A great customer experience Many places give you the “canned customer experience”, which tends to lack authenticity- but not here. It can’t be easy to keep up, but there is a gen Many places give you the “canned customer experience”, which tends to lack authenticity- but not here. It can’t be easy to keep up, but there is a genuine sense of them keeping the customer top of mind and delivering the service each customer deserves. Our overall experience with the Subaru Pembroke Pines team from Sales to Service has been great. More

Diagnostic review Excellent customer service. They are prompt, friendly etc. very easy to get an appointment using the online system. I would never think of taking my Excellent customer service. They are prompt, friendly etc. very easy to get an appointment using the online system. I would never think of taking my car for service anywhere but here. Thank you for providing five star service. Joe Salerno does a fantastic job. More

Great service! Joe Salerno and his team are very friendly, knowledgeable and considerate of my time. I really appreciate the prompt attention I received. I look fo Joe Salerno and his team are very friendly, knowledgeable and considerate of my time. I really appreciate the prompt attention I received. I look forward to going back for my next service. Thank you so much Joe!! More

Joe is a class act Don't go anywhere else. Just go here. Subaru pines cares... that's important. I made the mistake of not coming here first. Instant regret. Don't go anywhere else. Just go here. Subaru pines cares... that's important. I made the mistake of not coming here first. Instant regret. More

Always exceptional service From the moment I drove into the service bay until I drove off in my serviced and washed car, I was treated in a warm, personal manner. The service ma From the moment I drove into the service bay until I drove off in my serviced and washed car, I was treated in a warm, personal manner. The service manager kept me informed while I waited in the customer lounge. Quality service for my car and for me. More

Regular Service (2nd since new) The air filter of cabin did not work properly when changed. It make a lot of noise when AC was working. the car wash was very deficient. And I doubt The air filter of cabin did not work properly when changed. It make a lot of noise when AC was working. the car wash was very deficient. And I doubt that the filter oil and oil was the one that I ask for. Also, rotating of tires. The liquids were not checked, they washing fluid was empty. All this for a very expensive price !!!!! More

Good service Thanks to Jaime. Five starts for a very good service. The attention excelent and the waiting short. Every was fine. We will see you in next maintenanc Thanks to Jaime. Five starts for a very good service. The attention excelent and the waiting short. Every was fine. We will see you in next maintenance. More

Pricing does not fit the actual work done. I have been using this dealership since 2015 and for the most part have been very pleased with the service. My latest service on 10/22 was no excepti I have been using this dealership since 2015 and for the most part have been very pleased with the service. My latest service on 10/22 was no exception. However I was very disappointed with the pricing. I had them install 2 bulbs (which I provided) and was charged $139+ plus. Is this really a fair charge? More