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Subaru of Pembroke Pines - Service Center
Pembroke Pines, FL
986 Reviews
986 Reviews of Subaru of Pembroke Pines - Service Center
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December 18, 2019
It was great I arrived about fifteen minutes early. About 5 or 10 minutes later Stephen came to explain to me what they had to check on my Forester and he told me I arrived about fifteen minutes early. About 5 or 10 minutes later Stephen came to explain to me what they had to check on my Forester and he told me how much it was going to be moneywise. He said it would take about 1 1/2 hours. When the job was done he came to let me know that the inspection did not reveal any problems. He explained everything that was done and asked if I wanted to wait until they washed my SUV. He said it would take about 20 more minutes. Everyone was very friendly and professional. It was a great experience. No complaints. More
by Migdalia
Verified CustomerEmployees Worked With
December 17, 2019
Great service with no surprises I went in for my first service since we purchased the car and had a few questions regarding the operation of the car. I was able to have my questions I went in for my first service since we purchased the car and had a few questions regarding the operation of the car. I was able to have my questions answered and the service was completed on time with a car wash. More
by suenrich
Employees Worked With
Steve Ross
December 17, 2019
Work not completed when promised Vehicle was in for minor paint repair and detail. Received email at 11am that vehicle was ready. Arrived at 4 PM had to wait 90 min vehicle not ready Vehicle was in for minor paint repair and detail. Received email at 11am that vehicle was ready. Arrived at 4 PM had to wait 90 min vehicle not ready. Dealer had vehicle since December 3. More
by GBAJGER
Employees Worked With
Steven ross
December 14, 2019
Professional, fast and painless Steven and his staff, provide a very professional and pleasant experience, and it completely changed my mind set to get any services from a car dealer Steven and his staff, provide a very professional and pleasant experience, and it completely changed my mind set to get any services from a car dealer. Thank you! More
by bettyalmanzag
Employees Worked With
Steven
December 14, 2019
Always there and Ready to Help Just suddenly the indicator of low tire pressure came up. I wanted to make sure what was wrong rather than just adding air. Quickly Stephen took me in Just suddenly the indicator of low tire pressure came up. I wanted to make sure what was wrong rather than just adding air. Quickly Stephen took me in to check if it was something with the pressure gauge or a flat. It resulted that I had a nail in one of the tires. More
by rlbarroso
Employees Worked With
December 14, 2019
Anthony ROCKS Anthony was helpful and Amazing, genuinely cared, super nice and so efficient!. Couldn't ask for more. Subaru at Pembroke Pines is always great!. I wo Anthony was helpful and Amazing, genuinely cared, super nice and so efficient!. Couldn't ask for more. Subaru at Pembroke Pines is always great!. I would recommend them at every turn. More
by erikahulett
Employees Worked With
Anthony
December 13, 2019
Quick and painless This is a vary busy dealer that knows how to stay organized through the rush of service appointments. I appreciate the immediate check in and the reas This is a vary busy dealer that knows how to stay organized through the rush of service appointments. I appreciate the immediate check in and the reasonable wait time after check in to speak with service advisors. They are also sure to have fresh coffee and snacks for those in the waiting room. Service updates where given via text which I loved! Immediate responses helped me keep in touch with out physically being at the dealer. Job well done! More
by saldana3117
Employees Worked With
Other Employees :
Jon Whitney
December 12, 2019
20,000 mile service Even though I had an appointment, it was 15 minutes before I spoke to an advisor. Once I received a text that my car was done and going the the car wa Even though I had an appointment, it was 15 minutes before I spoke to an advisor. Once I received a text that my car was done and going the the car wash, it took another hour. I would have skipped the wash if I was told it would take an hour. When the car was ready all I was told was that everything was done. In the past I was given a summary sheet showing tire wear, battery, etc. I was not told any of this. More
by mam4700
Employees Worked With
I worked with 2 different advisors
December 12, 2019
Smooth Service Everything went smoothly, from the moment I arrived until I picked up my vehicle at the end of the service. The service advisor was helpful and friend Everything went smoothly, from the moment I arrived until I picked up my vehicle at the end of the service. The service advisor was helpful and friendly. I really appreciated how they cleaned up my car before returning it to me. Overall, it was fairly quick and easy, very satisfied. More
by Tbred74
Employees Worked With
Steve the service advisor
