Subaru of Pembroke Pines - Service Center

Let me share my experience with Subaru Pembroke Pines. I own a 2017 Subaru that has 30K miles. The AC started blowing hot air so I called the dealership. At first the told me that there was a recall and tha own a 2017 Subaru that has 30K miles. The AC started blowing hot air so I called the dealership. At first the told me that there was a recall and that the next appointment was in two weeks. After speaking with a Manager and asking for a loaner they told me to take it in the next day. It turns out that in addition to the recall part, there was another issue which was covered by my extended warranty. However, they charged me a diagnostic fee of $150. I disputed the charge with Joe, the Service Rep., to no avail. So I ask, is it good business? Not in my book, not only will I never again get a Subaru, I will not recommend the car nor the Pembroke Pines dealership service to anyone! More

Joe Salerno was just terrific. Friendly, accommodating and knew his stuff. Car was fixed and available for pick up within the promised time frame. I would not hesitate to return here for future service and knew his stuff. Car was fixed and available for pick up within the promised time frame. I would not hesitate to return here for future service (preferably with Joe as the service advisor). More

They are the best. Johnson (sales rep) and Jaime (finance manager) went above and beyond to help me get a vehicle. I have been to several dealerships but I wasn't able to get the type of service I got with S manager) went above and beyond to help me get a vehicle. I have been to several dealerships but I wasn't able to get the type of service I got with Subaru of Pembroke Pines. I recommend them highly. More

Steven Ross is the best. Thank you for the best service. We live in Miami and drive to Broward for the service, 5 years now! We live in Miami and drive to Broward for the service, 5 years now! More

I always get great service whenever I go here. My wife also goes here for service and is treated really well. Steve and Jaime are the best! also goes here for service and is treated really well. Steve and Jaime are the best! More

Elba was excellent. Very knowledgeable on the subject matter, diligent and making sure of the work was done right. Explained the work done And went over all work done to make sure it was satisfactory matter, diligent and making sure of the work was done right. Explained the work done And went over all work done to make sure it was satisfactory More

Primera visita al dealer por un servicio a mi Subaru Forester sport fui atendido por navarro con amabilidad respeto y profesionalidad , muy satisfecho con mi visita. Forester sport fui atendido por navarro con amabilidad respeto y profesionalidad , muy satisfecho con mi visita. More

Joe was my advisor and got me a nice loaner quickly. I received updates about my Outback from him and made the whole service experience a pleasure. The whole staff is nice and eager to help. Thank you fro received updates about my Outback from him and made the whole service experience a pleasure. The whole staff is nice and eager to help. Thank you from a happy customer. More

Joe in the service department was a professional and provided excellent service. Truly top notch. I would highly recommend the service department to anyone who cares for the best of their subaru. provided excellent service. Truly top notch. I would highly recommend the service department to anyone who cares for the best of their subaru. More

Very good service. Steven Ross was my advisor. Is a proffesional and provided good service any time I take my Subaru Forester for check up or service. proffesional and provided good service any time I take my Subaru Forester for check up or service. More