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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

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986 Reviews

986 Reviews of Subaru of Pembroke Pines - Service Center

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December 20, 2020

Sales and finance dept worked hard to craft a deal we could afford. We are grateful for their patience, professionalism, and courtesy. Service dept A-one More

by leaf009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

I’m very happy with the people who helped me yesterday at the dealership. Especially want to mention Ms Elba (# 161810) and Mr Manny Gonzalez. They were great, delivering excellent service, a good attitude a More

by cshekerdemian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elba Navarro Penat
December 19, 2020

Service was great. Joe was fantastic as usual. Makes me wish that you guys sold trucks, so my next family vehicle would be a subaru. More

by NDFF165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
December 19, 2020

2 hours for an oil change unacceptable. Express service not express second time I had a very long wait in service area. Jiffy lube muck quicker More

by dxray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't recall
Dec 19, 2020 -

Subaru of Pembroke Pines responded

We are sorry for the inconvenience, due to COVID restrictions we are doing everything we can to keep our customers and associates safe, which may result in longer than usual wait times. Our factory trained technicians are much more qualified than anyone at Jiffy Lube. We recommend keeping your Subaru “All Subaru”.

December 17, 2020

Great Experience when I purchased the car back in October 2019 and a great and pleasant experience getting the car serviced now in December 2020! Service Advisor ELBA NAVARRO was awesome during the service o More

by mcambo13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ELBA NAVARRO
December 16, 2020

Very Professional and attentive, Joe Salerno did a great Job! See you in 6K miles! Thank you Joe and Buon Natale! Enjoy your Pannetone Cheers More

by vjmichelini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
December 16, 2020

I can always count on Joe Salerno to provide great attention to my car. He goes over and beyond to keep me updated on the status More

by dlad400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
December 16, 2020

Excellent service performed and ontime, the service advisor Joe was extremely knowledgeable and courteous providing options for the service, will be back for next service More

by subaru0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Whitney
December 15, 2020

Even though it took some time, the technicians were able to maintain my car, update the software and fix a car seat accessory ive been wrestling with, with success. The car is doing great. More

by keithfit99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ingrid Oliveira
December 11, 2020

Service was excellent, and car was super clean, when I got it back. The time in and out was very quick, looking forward to see you guys in the New Years More

by ulysses9
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Whitney
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