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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.0
988 Reviews

988 Reviews of Subaru of Pembroke Pines - Service Center

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December 23, 2020

Jaime (I forget his last name) was the person who initially approached me for servicing the rack installation for our Ascent Touring 2021. He was friendly and accommodating. He apologized that the Se More

by HMOHAM7269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Cesar Campos III
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Professional, prompt and courteous. Jaime Garcia treated us really well. We love our Ascent and are now Subaru of Pembroke Pines customers for life. Thank you. More

by Percy Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
December 20, 2020

Sales and finance dept worked hard to craft a deal we could afford. We are grateful for their patience, professionalism, and courtesy. Service dept A-one More

by leaf009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

2 hours for an oil change unacceptable. Express service not express second time I had a very long wait in service area. Jiffy lube muck quicker More

by dxray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't recall
Dec 19, 2020 -

Subaru of Pembroke Pines responded

We are sorry for the inconvenience, due to COVID restrictions we are doing everything we can to keep our customers and associates safe, which may result in longer than usual wait times. Our factory trained technicians are much more qualified than anyone at Jiffy Lube. We recommend keeping your Subaru “All Subaru”.

December 19, 2020

I’m very happy with the people who helped me yesterday at the dealership. Especially want to mention Ms Elba (# 161810) and Mr Manny Gonzalez. They were great, delivering excellent service, a good attitude a More

by cshekerdemian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elba Navarro Penat
December 19, 2020

Service was great. Joe was fantastic as usual. Makes me wish that you guys sold trucks, so my next family vehicle would be a subaru. More

by NDFF165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
December 17, 2020

Great Experience when I purchased the car back in October 2019 and a great and pleasant experience getting the car serviced now in December 2020! Service Advisor ELBA NAVARRO was awesome during the service o More

by mcambo13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ELBA NAVARRO
December 16, 2020

Very Professional and attentive, Joe Salerno did a great Job! See you in 6K miles! Thank you Joe and Buon Natale! Enjoy your Pannetone Cheers More

by vjmichelini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
December 16, 2020

I can always count on Joe Salerno to provide great attention to my car. He goes over and beyond to keep me updated on the status More

by dlad400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
December 16, 2020

Excellent service performed and ontime, the service advisor Joe was extremely knowledgeable and courteous providing options for the service, will be back for next service More

by subaru0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Whitney
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