Subaru of Pembroke Pines

GREAT PERSONELL., GREAT SERVICE THE PEOPLE THAT WORK HERE ARE GREAT. THEY LISTEN TO YOU AND THEN OFFER EXPERTISE AND GREAT SOLUTIONS. YOU CAN TELL THAT THEY TAKE PRIDE IN THEIR WORK THE PEOPLE THAT WORK HERE ARE GREAT. THEY LISTEN TO YOU AND THEN OFFER EXPERTISE AND GREAT SOLUTIONS. YOU CAN TELL THAT THEY TAKE PRIDE IN THEIR WORK AND ENJOY WHAT THEY DO. More

Buying made simple With my purchase I am now a 6 time owner of Subaru. I research ahead of time so that it is simply a question of price and availability. With Dirk a With my purchase I am now a 6 time owner of Subaru. I research ahead of time so that it is simply a question of price and availability. With Dirk and Barry I have always felt that I received a fair deal. More

Very professional service staff. When my service advisor was out, Jamie stepped up & helped me with my Subaru Outback. I’m a very satisfied customer & definitely recommend this dealership to anyone. was out, Jamie stepped up & helped me with my Subaru Outback. I’m a very satisfied customer & definitely recommend this dealership to anyone. More

Everyone was very professional and they all tend to your needs accordingly. Rudy in finance stands out the most, he is top of his game. needs accordingly. Rudy in finance stands out the most, he is top of his game. More

I scheduled the appointment 3 weeks ago for a radio replacement and rear spring that they told me they received (3 weeks ago) when we schedule the appointments We only have one car so we left the car replacement and rear spring that they told me they received (3 weeks ago) when we schedule the appointments We only have one car so we left the car very early in the morning. At 4 pm we received a call that they were not able to replace the radio because it was also broken and they need to order a new one ( they never open it ) and at 4pm they did not replace the springs neither . I told them that I can be without a car more than one day and they work around the clock and give the car at 7pm. Now I have to go another day for the radio replacement and the actual radio y now not working properly ( it was working perfect) the reason of the replacement is because it has a crack. More

Customer satisfaction was great Excellent staff and excellent Service I am very satisfied. My next purchase will be another Subaru because are very reliable and safety vehicle all Excellent staff and excellent Service I am very satisfied. My next purchase will be another Subaru because are very reliable and safety vehicle all wheel drive. More

Every time I come to the dealership I am treated with exceptional care! Always grateful for this team who have gone above and beyond for me! exceptional care! Always grateful for this team who have gone above and beyond for me! More

Good service, terrible communication I recently moved to the areas so I came to this service center for the first time for regular service (oil change, tire rotation) as well as taking ca I recently moved to the areas so I came to this service center for the first time for regular service (oil change, tire rotation) as well as taking care of three recalls. The service adviser was friendly and explained the work that would be completed. They offer a shuttle service that will drop you off and pick you up while your car is being worked on which is a nice addition. When the work was completed, I visited the cashier to get my paperwork and my keys and was told everything was all set. Everything was not all set. A couple days later I received and automated text message that said "your special order parts have arrived! schedule your service now" I was confused because I thought everything was all set so I called. The woman who answered the phone was extremely rude. I explained the text message and her first response was "it was probably a mistake". I said yes, but can you check because I was just there getting recalls fixed. I was put on hold for at least 10 minutes and I gave up and decided to investigate for myself. Upon closer inspection of the paperwork, I noticed that one of the recalls wasn't completed because of this missing spare part. No one said anything when I initially picked up my car, and the woman on the phone just brushed the text message off as a mistake. I made an appointment online to complete the recall work- but I will seriously consider whether or not to come back to this service center. Calling them is an absolute nightmare, you are treated rudely on the phone and then put on hold for entirely too long. More

The dealership is very accommodating and tries hard to meet my needs. Alain Lewis is very knowledgeable. He goes out of his way to answer my questions and is very professional. meet my needs. Alain Lewis is very knowledgeable. He goes out of his way to answer my questions and is very professional. More

Fantastic service coordinated through Steven Ross; service advisor! My issue related to tires. My car was made ready to go in a short time. Totally professional service at this company! service advisor! My issue related to tires. My car was made ready to go in a short time. Totally professional service at this company! More