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Subaru of Pembroke Pines

Pembroke Pines, FL

4.5
2,027 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County. For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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16100 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 2,027 reviews

May 01, 2022

Disappointing experience. Watch out for excessive dealer fees. Started out trying to charge over $13,000 dealer fees on a car I reserved online months earlier. Avoid. More

by Marc
Price
Recommend Dealer
No
Employees Worked With
Duane Massa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audwin Lovinsky, Tony D'Argenzio
May 02, 2022 -

Subaru of Pembroke Pines responded

Marc, it is never our intention to misinform our guests, so I am sorry that the final price of the vehicle was not more clearly outlined from the get-go. I will share your feedback, so we can work on streamlining our communication for the future. I understand your frustration, but if there is anything we can do to assist you, please don't hesitate to reach out. Thank you, Maritsa Campos - Customer Relations Manager - 9544432315

April 19, 2022

Alain Louis and the entire team at Subaru of Pembroke Pines were a pleasure to deal with. I needed to purchase a vehicle quickly for my mother due to a catastrophic failure of her Ford. We did some resea More

by johnslattery555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Subaru of Pembroke Pines responded

Thank you to you and your mother for going out of your way to work with us. We're so pleased Alain, Luis, and the rest of the Subaru of Pembroke Pines team stepped in to help your mother in what could have been a very stressful situation. We appreciate your kind words and wish your mother all the best in her new ride!

April 16, 2022

Purchased my 2022 crosstrek with his help. Got a deal done at a price I was comfortable with. More

by msason928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony D'Argenzio
Apr 18, 2022 -

Subaru of Pembroke Pines responded

Congratulations on your new 2022 Subaru Crosstrek! We are happy to hear that our team was helpful and gave you a five-star purchase experience. Thank you for coming to Subaru of Pembroke Pines!

April 07, 2022

Overpriced, wouldn’t let me in the car or start it will never go back More

by Dennison 383
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Subaru of Pembroke Pines responded

This feedback is concerning to receive. We strive to deliver top-notch vehicles at a competitive value, and it is disappointing to see that we missed the mark. I can see that we have let you down, and I would appreciate the chance to speak with you to see what more I can do to help straighten this out. If you are willing to discuss this further, please feel free to give me a call. Thank you, Duane Massa - General Sales Manager - (954) 443-2351

March 12, 2022

JC Morales took the time to talk me “off the roof” when I was unhappy with my finance experience. He listened to what I wanted and explained everything in full detail. He did not make me or my dad feel lik More

by D.A. Demarais
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ridel Linares
Mar 13, 2022 -

Subaru of Pembroke Pines responded

It is great to see that JC and the team are going above and beyond to make your car-buying experience great. Thank you for supporting Subaru of Pembroke Pines and please let us know if you need anything down the line!

March 02, 2022

Very personable, genuine, and cares about my best interest. Thank you for a great experience! More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony D'Argenzio
Mar 03, 2022 -

Subaru of Pembroke Pines responded

Hi Stephanie - Thank you for choosing Subaru of Pembroke Pines for your service needs! We appreciate your business and we look forward to the next opportunity to assist you.

February 28, 2022

I am very happy about my experience buying a car with Subaru of Pembroke Pines. Bryan Medina was very helpful and guided me in making the right choices when selecting my new vehicle and he kept me posted More

by Stephanie.figueroa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Tocuyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Oren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Ansel
Feb 28, 2022 -

Subaru of Pembroke Pines responded

Stephanie, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Bryan and the Subaru of Pembroke Pines team. Drive safely in your new vehicle, and we hope to see you back again down the road!

February 24, 2022

Alian was not only helpful but patient. Thank you for your assistance. Also thank you to the Pembroke team. More

by SKirby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonardo Guzman
Feb 24, 2022 -

Subaru of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that Alian delivered such a successful experience. Drive safely, and we hope to see you back again at Subaru of Pembroke Pines!

February 24, 2022

Bryan was exceptionally knowledgeable and very patient showing me all the features on the car. Erik was extremely helpful and actually put me touch with Bryan to help with my Subaru experience. Great guys More

by At me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Stampone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Oren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Subaru of Pembroke Pines responded

Thank you for sharing your great review of Bryan, Erik, and the team! We appreciate your business and we look forward to the next chance to work with you here at Subaru of Pembroke Pines. Have a wonderful day!

February 23, 2022

Is not my first car but I always find stressful buying or in my case second time leasing. Tony shows his knowledge and experience. It was fantastic! I also have to say that Ron was great as well. De Leon More

by archerdk4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony D'Argenzio
Feb 24, 2022 -

Subaru of Pembroke Pines responded

Congratulations on your new car! We are thrilled that our team could ease the stress of the purchase process and make you a happy customer. Thank you for choosing Subaru of Pembroke Pines and for sharing your kind words!

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