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Subaru of Pembroke Pines

Pembroke Pines, FL

4.5
2,022 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County. For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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16100 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 2,022 reviews

January 05, 2024

My recent purchase at Subaru of Pembroke Pines exceeded all expectations, delivering a truly exceptional car-buying experience. From the start, Julio Campos, my product specialist, stood out with his frien More

by NicoleMarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Cesar Campos III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Subaru of Pembroke Pines responded

NicoleMarie, we're delighted to know that Julio and Jaime made your car-buying experience exceptional at Subaru of Pembroke Pines. We appreciate the kind words about our commitment to fairness and community involvement. Enjoy all those future family trips in your new Subaru!

October 29, 2023

They are all sweet until they print your out the door price. Then they will insult your intelligence in writing. Price 10,000 over invoice. Not willing to come close to MSRP. Do your homework on Edmund More

by BlueSkies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Kahuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Umpierre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Subaru of Pembroke Pines responded

We're sorry to read about your experience, and we apologize if you felt disrespected in any way. We strive for transparency with our pricing and it's clear that this wasn't reflected during your visit. Your feedback is important to us as we continually aim to improve the customer experience. If you'd like, please reach out so we can discuss this further. Thank you, Duane Massa - General Manager - (954) 443-2351

September 25, 2023

The dealer has great inventory and knowledgeable staff to help you find the exact car you're looking for. They also are able to provide service without it taking forever like most dealers. More

by imoya1887
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Tocuyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Subaru of Pembroke Pines responded

We're glad to know you found our inventory and staff at Subaru of Pembroke Pines helpful! We always aim for efficient service. Thanks for your positive feedback, we appreciate it!

September 17, 2023

I bought a pre certified used Subaru, the tires were supposed to be new,I just had to buy 4 new tires. The transmission went bad among several other problems. I am retaining a lawyer on these matters. N More

by anitaputesky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reinaldo Rivera
Sep 18, 2023 -

Subaru of Pembroke Pines responded

Anita, I'm really sorry to hear about your experience. It's important that our customers feel confident in their purchases, and it sounds like we've let you down here. We take claims of this nature very seriously and would appreciate the opportunity to discuss this further with you directly if possible. Please reach out at your earliest convenience so we can address these issues together. Thank you, Duane Massa - General Manager - (954) 443-2351

July 15, 2023

Kerry took all the anxiety of buying a new car away. He was very personable, and super knowledgeable of the Subaru features. He's called several times after taking the car home to make sure everything i More

by Chris Haupert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Subaru of Pembroke Pines responded

Hi Chris! Thank you so much for the kind words about Kerry at Subaru of Pembroke Pines. We're glad to hear that he went above and beyond to provide excellent service. Enjoy your new Subaru, and don't hesitate to reach out if you have any questions in the future!

June 10, 2023

Just my favorite experience that I've ever had buying a car. Alex went about and beyond to make our purchase easy, pressure free, and pleasant. He took the time to explain everything from Start to finish. More

by hsealey05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Stampone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Matin
Jun 12, 2023 -

Subaru of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Alex delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Subaru of Pembroke Pines!

June 10, 2023

Alex was absolutely the best I could have asked for. Was there for everything I needed and went above and beyond in his service to us. Made the entire experience enjoyable and easy. Thank you so much! More

by kadensealey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Subaru of Pembroke Pines responded

Thank you for the review! We appreciate the kind feedback about Alex and hope to see you again at Subaru of Pembroke Pines. Safe travels!

June 07, 2023

Honestly the best car buying experience I’ve ever had. Alex Caballero made sure I was well informed about everything from the paperwork to the car itself. I felt so comfortable throughout the entire proce More

by Daphne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Subaru of Pembroke Pines responded

We're thrilled to hear you had a stellar sales experience with us here at Subaru of Pembroke Pines, Daphne! Alex is a true asset to our team, and we appreciate your recognition of his great work. It's wonderful to know you felt comfortable throughout the entire process and left feeling informed and confident about your new car purchase. Thank you for choosing us as your dealership! Safe travels in your new ride!

May 31, 2023

I drove all the way from Cutler Bay to buy a car from Subaru of Pembroke Pines and it was well worth it! Not your usual car buying experience. Everyone was very friendly and no hard sale! I'll be buying More

by mm6636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Cesar Campos III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Subaru of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you found the right vehicle working with us. We appreciate you making the trip out to work with us and hope to see you back again at Subaru of Pembroke Pines!

May 20, 2023

It was a pleasure buying a vehicle from Julio. Very professional and never overpromised on anything. Glad to be a part of the Subaru Family!!!!! More

by Sempai2k
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julio Cesar Campos III
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Subaru of Pembroke Pines responded

We're delighted to hear that Julio provided you with such a wonderful car-buying experience here at Subaru of Pembroke Pines! It was our pleasure to welcome you to the family. Safe travels in your new vehicle--congrats!

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