Subaru of Pembroke Pines

Subaru provides excellent customer service. All they make you feel welcome. They treat you like a family member’s. They take time to explain everything in detail. I really appreciate all their help! you feel welcome. They treat you like a family member’s. They take time to explain everything in detail. I really appreciate all their help! More

I have to say that Jorge T. went above and beyond to ensure that I got extraordinary service and that my car was properly serviced. He will be my go to person when it comes to my car. ensure that I got extraordinary service and that my car was properly serviced. He will be my go to person when it comes to my car. More

The experience with Merva at Subaru was more than great! More

Genuinely the best experience ive ever had at a dealership!! Tony was amazing and really looked out for me as well as his other customers. Management was great and the finance guys really simplifie dealership!! Tony was amazing and really looked out for me as well as his other customers. Management was great and the finance guys really simplified the entire process. 10/10 customer service and hospitality. More

It was a pleasure dealing with Tony. The experience was extraordinary as he was extraordinarily knowledgeable about our Outback and he was an extraordinary chatterbox. extraordinary as he was extraordinarily knowledgeable about our Outback and he was an extraordinary chatterbox. More

I’m impressed by how intelligent, honest Tony was, he’s a xxxx of salesman and rare in his kind, he made me and my wife happy, I’m also impressed by the respectful relationship between the coworkers at the d xxxx of salesman and rare in his kind, he made me and my wife happy, I’m also impressed by the respectful relationship between the coworkers at the dealership, they seem to be like a family and I’m sure they have a great leader. I strongly recommend this place to anyone and in particular I recommend Tony! More

I worked with Tony D’Argenzio in order to see my options on turning in my lease early. Tony was able to keep the process super easy and even fun! I wound up receiving a trade in offer that I saw as very fai on turning in my lease early. Tony was able to keep the process super easy and even fun! I wound up receiving a trade in offer that I saw as very fair. More

Tony made the experience Extraordinary from the test drive though the diving off the lot it was an informative and relaxed. He addressed our questions and our needs in a vehicle. It was well worth our drive though the diving off the lot it was an informative and relaxed. He addressed our questions and our needs in a vehicle. It was well worth our hour drive to Subaru of Pembroke Pines. More

Going to a car dealer was never a favorite thing to do. Tony made it an amazing and EXTRAORDINARILY experience. He was respectful of the customer needs. Deal offered, financing terms, car delivery and cust Tony made it an amazing and EXTRAORDINARILY experience. He was respectful of the customer needs. Deal offered, financing terms, car delivery and customer service focus exceeded my expectations. Thank you Tony. Subaru of Pembroke Pines should be proud to have you as part of their team. More

Terrible follow-up and customer service. We appreciate PP Subaru for wasting our time and causing us so much headache. Inquired about a particular used car the exact morning it was listed, we had to be the f Subaru for wasting our time and causing us so much headache. Inquired about a particular used car the exact morning it was listed, we had to be the first. On our way there we were told it needed service and was not ready, so we turned around and headed home. Annoying, but somewhat understandable. The car remained listed on their website and other sites for ~2 weeks while still unavailable. Is this common practice? We maintained communication and reached out several times during these 2 weeks begging for a follow-up for when the car would be ready. We happen to see the listing was updated on 6/7 as a new arrival and called to confirm. We were told by a woman in the Internet department that the car would be ready around 6 today, perfect. Things were looking up again. Rounded the family together at 5:30 and left the house only to find out the car had already been sold. HOURS AGO. Despite about a dozen texts asking for a follow-up, absolutely NO attempt was made to reach out and the car was sold from underneath our noses before our appointment. Words cannot describe our frustration with the sales team for the lack of communication, and for having an unfit vehicle listed for sale for 2 weeks, and for lying to us at the end of it all. EDIT: A day later the dealer contacted us and said the car went to auction, this was a BLATANT LIE. During my call yesterday when finding out it was sold, the woman mentioned “it was sold to a guy who really wanted it”. LOL… More