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Subaru of Pembroke Pines

Pembroke Pines, FL

4.5
2,022 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County. For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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16100 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 2,022 reviews

December 20, 2018

Always Satisfied! The overall experience at this dealership is remarkable. They make it a painless experience. Joe, my service guy, goes above and beyond to satisfy h More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
Dec 23, 2018 -

Subaru of Pembroke Pines responded

Thank you for sharing your response to Joe's outstanding customer service! We look forward to your next visit! Take care!

December 19, 2018

FRIENDLY, GREAT SERVICE, BUT SLOW!! TOOK OVER TWO AND A HALF HOURS FOR THE FIRST SERVICING OF THE CAR, THE LAST HALF HOUR TO WASH THE CAR!! THE SERVICE WAS FREE, More

by frjoaquin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAIME GARCIA, EXCELENT
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello, thank you for taking the time to let us know about your experience. We will absolutely do our best to refine our speed of service moving forward. We look forward to your next visit! Take care!

December 19, 2018

great service, selection and prices Thanks to Ed Pesantes and Juan Carlos Morales for making our buying experience excellent. This is my second time coming back here to purchase another More

by COACHEDGARKARIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Pesantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello, thank you for your kind words and this wonderful review! We're so pleased to hear you had such an excellent purchasing experience with our team. Until the next time we meet, take care!

December 19, 2018

Beyond imaginable I usually do not trust dealers and avoid them at all cost. But I continue to go to Subaru of Pembroke Pines because of the fantastic service they pro More

by Montylopez11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Lettera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Font
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Vazquez , Steven Ross , Audwin Lovinsky
Dec 21, 2018 -

Subaru of Pembroke Pines responded

We are so happy to read such a great review about Subaru of Pembroke Pines! It means so much to us to have earned your trust. We sincerely value your business and look forward to your next visit! Take care!

December 19, 2018

Very Nice I was impressed with Pines Subaru because I was able to negotiate on the internet and saved a lot of time by doing that . I feel the price of the car More

by cbrad4577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Thompson
Dec 21, 2018 -

Subaru of Pembroke Pines responded

We are glad we could give you a great deal on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2018

Good experience. My name is Aukse, not Eukse. I get few emails from you and would be nice to have name spelled right. That’s all i would like to say. More

by ARUDOKAITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello Aukse, thank you for bringing this to our attention! We will pass your comments along to our team in order to get this situation rectified. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2018

They Can’t Be Trusted This dealership does not place a high priority on honesty. The sales rep will tell you one thing and then the sales manager will suddenly up the pric More

by ljpesq
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Pierre-Louis
Jan 21, 2019 -

Subaru of Pembroke Pines responded

Dear ljpesq: We're sorry we apparently could not meet your expectations. We would like to learn more so we can address and assist you further. If you prefer to detail and document your experience, send us an email at customer-replyspp@czag.net. You may also contact the Store's General Sales Manager, Duane Massa directly at 954-443-2351 or via email dmassa@czag.net -We welcome the opportunity to learn from your experience so we can give it the attention and care it deserves. Thank you.

December 18, 2018

great service On point, friendly and accommodating. Solid work (as far as I can tell) and good consultation. Took exactly as long as announced. Expensive though, de More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe salerno
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello JB, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2018

Steven is an awesome service advisor Great and informative service advisor Steve is. I would recommend to anyone who owns a Subaru vehicle. I will continue to come to Subaru of Pembroke P More

by sanreynaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 19, 2018 -

Subaru of Pembroke Pines responded

Hi, thank you so much for your positive comments about Subaru of Pembroke Pines! We look forward to your next visit! Take care!

December 17, 2018

Great Salespeople. Always great customer service in the sales department. This visit was with Barry Levine, who took me for a couple of test rides and gave me details a More

by LydiaK1861
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Perdrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Subaru of Pembroke Pines responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Pembroke Pines. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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