Subaru of Pembroke Pines

Excellent service Friendly and very professional people. I recommend this dealer to my family and friends. Very good Inventory. Thanks for your services I will come ba Friendly and very professional people. I recommend this dealer to my family and friends. Very good Inventory. Thanks for your services I will come back More

Quick equipment replacement My appointment was for a quick equipment replacement. At first the other individual had difficulty locating my information I'm not sure whether this My appointment was for a quick equipment replacement. At first the other individual had difficulty locating my information I'm not sure whether this is because he was a member of the Lexus team sent over to assist or because I had scheduled the visit through the website chat but hadn't built a profile yet. No matter, Stephen was the Subaru advisor who took over. He explained everything to me and the headlight replacement was completed in record time- I didn't even have time to finish my complimentary cup of coffee. More

Exceptional service Brought my car in to check the sensors. My service rep. personally drove my car with me to see exactly what my concerns were. He took the time to un Brought my car in to check the sensors. My service rep. personally drove my car with me to see exactly what my concerns were. He took the time to understand my concerns, and had the car checked to make sure everything was fine. He was able to provide more information, and a better understanding of the "inner workings" of my car. They even cleaned my car from top to bottom. Excellent service! More

Overall not a pleasant experience JC got pushy and nasty on the phone and kept pushing, almost loss a sale for Alex. Then when I arrived to sign the paperwork for the agreed upon deal JC got pushy and nasty on the phone and kept pushing, almost loss a sale for Alex. Then when I arrived to sign the paperwork for the agreed upon deal, appt time 1:30, at 3pm I was still not even beginning the process! I got up to walk out before they took me in to sign. When they switched my plate they discarded the metal personalized license plate frame on my plate (that my children had given me) and replaced it with their cheap plastic advertisement! It is now 12 days post purchase and I have yet to receive the "extras" I was charged for per the sticker and missing per the delivery receipt. No one has returned my calls since the moment I drove off the lot either! Overall very poor customer service and left with a very negative impression of the culture and sales processes here. I will NEVER recommend this place to anyone! More

First rate Everyone was helpful and courteous. Service was completed satisfactorily. What more can I say but that the car is now completely what I ordered from Everyone was helpful and courteous. Service was completed satisfactorily. What more can I say but that the car is now completely what I ordered from the beginning. More

wonderful experience Our salesman Mike Kahuk was extremely helpful and very knowledgeable. the entire process was our best car purchase experience. We are also pleasantly Our salesman Mike Kahuk was extremely helpful and very knowledgeable. the entire process was our best car purchase experience. We are also pleasantly surprised with the quality of the product. More

Got poor confirmation for service requested I came in for what I thought was my free 2000 mile check up which I understood was included when I purchased my car. When I made the appointment, I on I came in for what I thought was my free 2000 mile check up which I understood was included when I purchased my car. When I made the appointment, I once again stated that I was coming in for my free 2000 mile check up and I guess the receptionist just said okay, but didn't know what the dealership's policy was. So I arrived and found out that the 2000 mile service was no longer in place and I abruptly left without service. I have lost confidence in the dealership due to this and a prior incident which occurred shortly after my June purchase. I thought the dealer prep fee was nothing more than an expensive car wash. I had tires that couldn't maintain air pressure and when I brought the car in, they said there was no problem, but it took an hour and a half to come to that conclusion and I never had the problem again. On top of that, my radio station was changed making me think your service guys use the car's battery while servicing a car, Not cool. You would think they would have the sense to change it back to cover their tracks, but ..... I also felt like the expedited registration service that cost $500 was overpriced. I t was so slow I could have walked to the DMV myself and gotten faster service. I don't see a reason for returning to this dealership. I have lost trust. More

new car would recomended to my friend /have good price may be not great. but have good customer service and a lot of usefull information. thanks for you job would recomended to my friend /have good price may be not great. but have good customer service and a lot of usefull information. thanks for you job More

Pines Subaru was amazing! JC was very attentive every step of the way and did everything he could to get me in the STI I wanted. His entire team is great and would recommend th JC was very attentive every step of the way and did everything he could to get me in the STI I wanted. His entire team is great and would recommend them every single time moving forward! More

Service for my 2013 Crosstrek As always, Joe and his staff do a great job in servicing our car and make sure to take care of all the details. They even wash your car! I wouldn't ta As always, Joe and his staff do a great job in servicing our car and make sure to take care of all the details. They even wash your car! I wouldn't take it anywhere else! More