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Subaru of Pembroke Pines

Pembroke Pines, FL

4.5
2,022 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County. For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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16100 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 2,022 reviews

January 26, 2019

Bad experience, no consideration from dealership or warranty Don’t get me wrong I love Subaru of Pembroke Pines, however my Subaru STI 2014 recently just expired its warranty and I received little to no help wit More

by MOSES992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Feb 01, 2019 -

Subaru of Pembroke Pines responded

Dear MOSES992: We're sorry we apparently could not meet your expectations. We would like to learn more so we can address and assist you further. If you could please email us your full name and/or phone number so we can begin our discovery process to: customer-replyspp@czag.net. You may also contact the Store's General Sales Manager, Duane Massa directly at 954-443-2351 or via email dmassa@czag.net -We welcome the opportunity to learn from your experience so we can give it the attention and it demands to take the proper corrective measures. Thank you.

Feb 19, 2019 -

MOSES992 responded

It's been weeks and i have still not heard back from the dealership regarding my concerns. It's safe to say I will no longer be bringing my business here and will tell all my subaru peers to refrain from doing so also. Moises Neciosup

Feb 19, 2019 -

Subaru of Pembroke Pines responded

Dear Mr. Neciosup. To follow up, did you call or email our General Sales Manager? Now that we have your full name we're going to look you up and send a message to the GSM. Thank you.

January 25, 2019

Great Experience and Service i showed up with no appointment and they tool care of my new Outback, there concern was noticed and thank you again, i will be coming back to this dea More

by VACOSTA707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2019 -

Subaru of Pembroke Pines responded

We're happy to hear you had such a positive experience with our service team! We hope to be of service to you again in the future. Best wishes, Subaru of Pembroke Pines

January 24, 2019

Excellent service!! Mario is an excellent salesman, he helped me get a very good deal in my new car. Totally recommend this dealership Subaru at Pembroke Pines ask for Ma More

by Anthonytar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Padron
Jan 31, 2019 -

Subaru of Pembroke Pines responded

Hello, we are so happy to read such a great review about Subaru of Pembroke Pines! We hope to see you soon!

January 24, 2019

Awesome service Mario has helped me previously purchasing a vehicle his service was quick and efficient. Couldn’t recommend a better salesmen if you are purchasing a More

by HASELBACHERHANS24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Padron
Jan 31, 2019 -

Subaru of Pembroke Pines responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

January 24, 2019

Excellent service Friendly and great service. Joe goes above and beyond to help his customers. I'm happy to be a.part of the Subaru family. I know that I will be treate More

by m.marincharriere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
January 24, 2019

Comprehensive Service My service is always comprehensive and complete. I’m impressed with the detail and care that is taken with my car. Joe is professional and a pleasure More

by SUSANHUNTERSCOSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Salerno
Jan 31, 2019 -

Subaru of Pembroke Pines responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

January 24, 2019

Incompetent and dishonest. Dealer screwed up pricing in my favor, which I being an honest person corrected for them. After working though fixing all the paperwork and finalizing More

by jrhill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaime Gaitan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Chaparro, Sean-Sales Manager.
Feb 01, 2019 -

Subaru of Pembroke Pines responded

Dear jrhill1: We're sorry we apparently could not meet your expectations. We would like to learn more so we can address and assist you further. If you could please email us your full name and/or phone number so we can begin our discovery process to: customer-replyspp@czag.net. You may also contact the Store's General Sales Manager, Duane Massa directly at 954-443-2351 or via email dmassa@czag.net -We welcome the opportunity to learn from your experience so we can give it the attention and it demands to take the proper corrective measures. Thank you.

January 23, 2019

Excellent I was treated like a royalty timely service and a job well done. Keep up the good work Everything was done on time. Good job More

by sanwar786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ross
Jan 28, 2019 -

Subaru of Pembroke Pines responded

Hello, thank you for taking the time to leave a review for us at Subaru of Pembroke Pines. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Take care!

January 23, 2019

Good Service My radio needed updating from Sirius and they were able to do the job in about an hour. I was so glad that it didn't take as long as I expected. More

by cats.meow5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime
Jan 28, 2019 -

Subaru of Pembroke Pines responded

Hello, thank you for taking the time to leave a review for us at Subaru of Pembroke Pines. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Take care!

January 22, 2019

Wonderful Experience at Subaru of Pembroke Pines I just purchased my third in two years Subaru from SPP. The reason? A pleasant, non-pressure sales approach and fair prices. Our Product Specialist, A More

by steve15050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Igor Aranovskiy, Aldo Vega
Jan 28, 2019 -

Subaru of Pembroke Pines responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

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