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Subaru of Pembroke Pines

Pembroke Pines, FL

4.5
2,022 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County. For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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16100 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 2,022 reviews

February 05, 2019

Great service and fast! Everyone in the service department are top notch, everyone was curtious and helpful, I didn’t have to wait more the. A couple of minutes to be helped More

by cmud415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Subaru of Pembroke Pines responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Pembroke Pines.

February 04, 2019

Great service This was 4th time going to Subaru of Pembroke pines and as always the service was excellent from the minute I arrived. Patrick Pierre-louis was my sal More

by xenarc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Salerno, Patrick Pierre-Louis
Feb 12, 2019 -

Subaru of Pembroke Pines responded

Hi, thank you so much for your positive comments about Subaru of Pembroke Pines! We hope to see you soon!

February 03, 2019

The only competent Subaru Service Center As a hybrid owner it is imperative that a qualified Hubrid factory trained mechanic is on hand to trouble shoot issues. Spent $250 at coconut Creek a More

by Subaruis4m3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vazquez
Feb 07, 2019 -

Subaru of Pembroke Pines responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

February 03, 2019

The salesman listen to customer needs I was impressed by the excellent customer service and how carefully the salesman listens to what I need. I want to thank JC for making me feel comfor More

by ferminpaneque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Subaru of Pembroke Pines responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Pembroke Pines! We hope to see you soon!

February 02, 2019

Only purchasing from Alex moving forward We have been to this dealership approximately three times and the first two were quite a disappointment. The first time the salesman was pushy to the More

by OK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Subaru of Pembroke Pines responded

Congratulations on your new vehicle! We're happy to hear Alex was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru of Pembroke Pines

February 02, 2019

Jaime was Awesome!!! I love going there. From the treatment of the porter that greets me to the cashier everyone is just dedicated in customer service 100%...very satisfie More

by AJPONCE_2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Subaru of Pembroke Pines responded

Hi, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 01, 2019

Not satisfied with dealership. Second experience was better then first. Would rather not comment here because of the nature of my issue. Not sure if I will ever bring my car back to More

by wrw2394
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know who worked on my car.
Feb 01, 2019 -

wrw2394 responded

What is the purpose to taking the time to write a review if it’s not posted. Seems like a way to keep people from commenting unless it’s complementary.

Feb 01, 2019 -

Subaru of Pembroke Pines responded

Dear wrw2394: We hope the ultimate purpose is to resolve the issue. In most cases, we respond to reviews and completely turn around the experience for our customers. We would like to have the opportunity to do the same with you. If you would like to work with us the way we want to work with you, please send us your full name and or phone number so we can look you up in our system, see who you worked with and begin to gather information to assist you. You may send us your information at: customer-replyspp@czag.net. You may also contact the Store's General Sales Manager, Duane Massa directly at 954-443-2351 or via email dmassa@czag.net Your review will be posted however if we do not resolve your concerns. Thank you.

January 31, 2019

Subaru Review This is the 1st Subaru I have ever owned. I LOVE it! It has everything and more than my Lexus has!! I love the way it drives and being in NC, I feel More

by Bonroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Subaru of Pembroke Pines responded

Congratulations on your new Subaru! We're happy to hear Michele was able to provide you with positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru of Pembroke Pines

January 31, 2019

Amazing experience I brought my car to get couple concern taken care of the service department gave me the red carpet treatment my car was repaired properly the first ti More

by jesusesfandiary790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Subaru of Pembroke Pines responded

We're happy to hear you had such a positive experience with our service team! We look forward to your next visit! Take care!

January 30, 2019

Maintenance scheduled visit As always you get very personalized attentive service. Feel like a family. Very clean and comfortable waiting area. Professional and always honest and More

by SHAINART55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachery Zinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe at service, Audwin Lovinsky
Feb 03, 2019 -

Subaru of Pembroke Pines responded

We're so glad you always have such a positive experience with us! We appreciate your business and look forward to seeing you again in the future!

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