
Subaru of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jaime is Excellent! I have been to this service center twice now, both times Jaime was my Service Specialist, and both times I was provided wonderfully courteous service. I have been to this service center twice now, both times Jaime was my Service Specialist, and both times I was provided wonderfully courteous service. I would recommend them anytime! More
Easy maintenance Very easy and no hassle. I dropped off the car. Received text messages on the status of the work being done. The work was finished at advised time and Very easy and no hassle. I dropped off the car. Received text messages on the status of the work being done. The work was finished at advised time and picked up the car. More
Great place to buy a Subie Spoke with JC through email and we came on an agreement on the OTD price and once I was ready I went in and he honored it no questions asked. If you e Spoke with JC through email and we came on an agreement on the OTD price and once I was ready I went in and he honored it no questions asked. If you ever come in just ask for JC he makes it simple and helps with all he can. More
Competent service The problem that occasioned the vehicle being brought in for service was dealt with in a timely and courteous manner which resulted in delivery of my The problem that occasioned the vehicle being brought in for service was dealt with in a timely and courteous manner which resulted in delivery of my Forester within the promised timeframe. More
great experience After having the worse experience at Lehman they were able to get me approved and at the numbers i wanted. Mike was great and i appreciate him and fin After having the worse experience at Lehman they were able to get me approved and at the numbers i wanted. Mike was great and i appreciate him and finance working into getting me approved. More
Fair price for a Subrau This is a high volume location with a great deal of activity going on during the weekend. The show room is packed with a variety of Subrau model cars This is a high volume location with a great deal of activity going on during the weekend. The show room is packed with a variety of Subrau model cars. It is best to come to this dealer knowing what you want in advanceof your visit. More
Service experience The service experience is always a breeze. The mechanic Steve is great with his customers and his customer service is excellent. He explains in detail The service experience is always a breeze. The mechanic Steve is great with his customers and his customer service is excellent. He explains in details the work that was done on your vechicle. Also, recommends certain services when needed. I love his honesty and that rapport he his with his customer. Great job Subaru Pembroke Pines. More
oil change Time promised was accurate. from the time i checked in to the time my Forester was returned everyone was cordial and helpful. Comfortable waiting ar Time promised was accurate. from the time i checked in to the time my Forester was returned everyone was cordial and helpful. Comfortable waiting area. More
Waste of time/ Lack of Caring Empooyees I visited the service department with an STI I bought from their same show room. Waited an hour and a half before being sent off with no service done I visited the service department with an STI I bought from their same show room. Waited an hour and a half before being sent off with no service done to my car. The person assisting me was eating lunch before I had to directly ask them what was the situation with my car, immediately said the Brembo Breaks squeaking was normal. It seemed he wanted to get me out as soon as possible, which truly disgusted me as I am in customer service as well. I went to the amazing and my new dealership in Bird Road. They serviced my car and within 20 minutes told me the discs were warped, pads were worn overly quickly, and even noticed a clutch issues I didn’t! Pembroke Pines is the peak of a disappointing dealership that seems to only care about the sell, not the customer experience. I never write negative surveys but I felt like this should’ve been an exception. More
Car Lease Luis was very correct, respectful and straight forward. He took care of my requests and did not waste my time. I would recommend him to friends. Luis was very correct, respectful and straight forward. He took care of my requests and did not waste my time. I would recommend him to friends. More