Subaru of Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great dealership, great people! Mark was easy to deal with and personable. Very refreshing! Buying a car shouldn't be this stress free, but it was. Great job! with and personable. Very refreshing! Buying a car shouldn't be this stress free, but it was. Great job! More
Brett was our love encore rep, top notch in every respect. Highest level of Service, well above expectations. Sets the bar for attention to detail and customer care. Brett took the Love Encore visit respect. Highest level of Service, well above expectations. Sets the bar for attention to detail and customer care. Brett took the Love Encore visit and Subaru experience to Professional level. Highest Recommendation!! More
Mark absolutely crushed! He was the man! Every step of the way was painless, he was more of a friend than a salesman which is all you can really ask for. Thank you so much Mark, you absolutely will be see the way was painless, he was more of a friend than a salesman which is all you can really ask for. Thank you so much Mark, you absolutely will be seeing me again!😁 More
Over a 2 month period, Margaret was a true professional, she was sensitive to our situation. Consistently on point with communication, and problem solving,Rockstar she was sensitive to our situation. Consistently on point with communication, and problem solving,Rockstar More
My 2011 Outback has numerous warning lights including check engine and AT oil temp. The codes read transmission system so I decided to call the dealership to handle it. When I called and gave all the inf check engine and AT oil temp. The codes read transmission system so I decided to call the dealership to handle it. When I called and gave all the information I was told I could not make an appointment until I spoke with a service advisor and one would call me back, likely that afternoon. After three more calls to the dealership, I am now on day #4 waiting for that phone call. I have been a Subaru owner for 12 years and I have never seen this kind of lack of service. Very disappointed. More
In my first time purchasing a car I was lucky to have been connected with Edo! He was informative, kind and patient as I thought about different makes and models of cars, as well as comparing new and pre been connected with Edo! He was informative, kind and patient as I thought about different makes and models of cars, as well as comparing new and pre-owned. In the end I purchased a Subaru crosstrek and I felt confident I was given fair pricing plus all the info needed. Thanks so much! More
It not enougth space to say positives comentsI have a It not enougth space to say positives coments I have a excelent service i show up no appoitment the say leave the car we can promese but we cheack It not enougth space to say positives coments I have a excelent service i show up no appoitment the say leave the car we can promese but we cheack a soon it posible & they did. It was a emergency for me. Thx subaru las.. More
Great customer service, Mark took his time to address all our questions. Truly as smooth of an experience a first time buyer could ask for. :) our questions. Truly as smooth of an experience a first time buyer could ask for. :) More
I love Subaru of Las Vegas!! Everyone here is so accommodating, efficient, and most importantly, transparent about everything they do! My brother and I walked in wanting to purchase new cars and we accommodating, efficient, and most importantly, transparent about everything they do! My brother and I walked in wanting to purchase new cars and we were helped by Mark Durmiendo. I was trading in my 2017 crosstrek for a newer version so I already knew I loved subaru! The buying experience with mark was super laid back and informative! Mark really listened to what we were looking for and didn’t try to aggressively sell us on anything. I truly felt like he was wanting to simply educate us and let us decide. My brother was super nervous as it was his first buying experience, but I’m so glad he had it here at Subaru Las Vegas! He felt so at ease and educated about every step of the process. More
Car buying was easy here but the service center has been a mess. I dropped a car off last Wednesday for an easy fix for a known Subaru issue--Subaru said they would pay for the repair. I was told repair wou a mess. I dropped a car off last Wednesday for an easy fix for a known Subaru issue--Subaru said they would pay for the repair. I was told repair would happen Thursday but then my service advisor was out sick. You would think someone else would take on cases when the person you worked with is gone, but no, I cannot get anyone on the phone, I have called every morning and been told someone would call me back and received zero calls back. It's been 6 days, no offer of a loaner vehicle. Someone who finally answered the phone one day said they could not see that Subaru would pay for the repair so they couldn't start it--I said this had been emailed to my service advisor (he had confirmed this). I offered to forward the same email to this person and did. That was 3 days ago. Still no progress. I feel invisible at this point, I did not realize that if the one person who was helping you is gone you are out of luck. I will never get my car serviced here again. More