Brianna-Nicole Lau

Very helpful and extremely nice. Respectful of the buyer and family. Nice to coworkers. Thank-you. Respectful of the buyer and family. Nice to coworkers. Thank-you. More

by JAMIENYLANDER Verified Customer Verified Customer

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. I've visited 3 times. First 2 times, I walked in, stood waiting to be seen. I had to ask for help. I was trying to decide between a Ford Escape & a Subaru Forester. That made my decision. Went to FORD.. I waiting to be seen. I had to ask for help. I was trying to decide between a Ford Escape & a Subaru Forester. That made my decision. Went to FORD.. I had difficulty with the drivers seats. That made my decision to go back to SUBARU. I had been speaking with an Alan a few times on the phone. Very nice gentleman. Last conversation, I changed my time from 12: to 10 a.m. I arrived at 10 and NO Alan. I was told he wasn't coming in till 12. So apparently he wasn't listening to our phone conversation when I changed the time. So a tad disappointed that I was wasting my time and wasn't going to hang around for 2 hours, I was getting ready to leave and a smiling energetic lady rushed up and asked if she could help me: Bret Hollabaugh You know the rest of the story ..... And please tell Bret I'm coming for another pen ??? ??????????? More

by POLLOCK1622 Verified Customer Verified Customer

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Always has been very good Bree is always able to help with Customer Service Very knowledgeable with Customer Service Very knowledgeable More

by TIMOTHYHUTCHINSON64 Verified Customer Verified Customer

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From Aaron at the first phone contact, to the match with Bri and both managers - the process was comfortable and fair Bri and both managers - the process was comfortable and fair More

by SKEESHERMESOT Verified Customer Verified Customer

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The process was very comfortable and easy. Didn't feel rushed at all despite it being the end of the day. Everyone was extremely kind. Didn't feel rushed at all despite it being the end of the day. Everyone was extremely kind. More

by KENDALLSTEVENS308 Verified Customer Verified Customer

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I recently traded in my 2020 Honda Civic Si at Subaru of Las Vegas due to ongoing issues, and I couldn’t be happier with my experience. If you’re going there, ask for Brianna-Nicole Lau! She made sure I was Las Vegas due to ongoing issues, and I couldn’t be happier with my experience. If you’re going there, ask for Brianna-Nicole Lau! She made sure I was fully informed about all of my options and took the time to explain every package in detail. At no point did I feel pressured into making a decision. She created such a comfortable and stress-free environment, which made the entire process smooth and enjoyable. I’m absolutely happy with my decision to purchase my 2026 Subaru Forester and truly appreciate the professionalism and care I received. Highly recommend working with Brianna-Nicole if you’re in the market for a vehicle! More

by MUNOZPOLA21 Verified Customer Verified Customer

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From time in and out everyone was very professional kind and very knowledgeable. Pleasant experience thank you! and very knowledgeable. Pleasant experience thank you! More

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The best experience by far and this was our 3rd Subaru. Nicole was very knowledgeable, aware of our needs and price range and stayed with it. Super friendly love her smile. Nicole was very knowledgeable, aware of our needs and price range and stayed with it. Super friendly love her smile. More

by SHARMON85 Verified Customer Verified Customer

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It was all positive- enjoyed Brianna Satisfied with the deal and the experience She's a winner deal and the experience She's a winner More

by LTOLLERUD Verified Customer Verified Customer

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Our sales person Bri did and outstanding job with the sales process. Very personable and kept my wife and myself involved and informed in all of the sales process. Best car buying experience ever. Also I sales process. Very personable and kept my wife and myself involved and informed in all of the sales process. Best car buying experience ever. Also I would like to also a say thanks to Alex for his excellent job throughout our financing process. This is the 5th car our family has bought through your dealership. We will be back. Thanks. More

by WAYNET222 Verified Customer Verified Customer

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