Subaru of Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Mr. NELSON made our experience quick and easy. He ensured we got the car we wanted at a price that was reasonable for us. He was patient, transparent, and made us feel comfortable and understood. we got the car we wanted at a price that was reasonable for us. He was patient, transparent, and made us feel comfortable and understood. More
I’ve had a very good experience, Edwin Chang has been excellent. No pushy at all, attentive to my needs, kind, polite, understanding. You have a real gem of an employee with Edwin. I don’t see him lis excellent. No pushy at all, attentive to my needs, kind, polite, understanding. You have a real gem of an employee with Edwin. I don’t see him listed below but I give him the highest rating possible. The way the vehicle is priced and it seems from my experience there is no haggling which i like. Consumers shouldn’t feel like buying a car is an ordeal and that they are getting screwed. My experience at this dealership is that customer service is the priority not squeezing every last dollar out of them. Good job keep it up More
The staff at Subaru on Roy horn way are welcoming. As soon as we walked inside, we were greeted. I didn't feel harassed as if I was in a commission based dealership. Rodrigo provided my spouse and I w As soon as we walked inside, we were greeted. I didn't feel harassed as if I was in a commission based dealership. Rodrigo provided my spouse and I with thorough information about Dori JEM aka 2025 Forester. Tiffany was informative and provided thorough information about billing. The manager (I forgot his name, but he worked on 09/13/2024) was accommodating and patient with the many quotes we asked for. Even the service department is awesome. Thank you Subaru! We appreciate your service and we love Dori JEM! More
From the time we walked in, we were greeted and treated very well. All of our questions were answered. Brian took his time and was very patient with us and walking us through the process. very well. All of our questions were answered. Brian took his time and was very patient with us and walking us through the process. More
Subaru of Las Vegas broke the law and illegally ran a hard credit inquiry on me without my knowledge, or permission. I sold them a vehicle and the entire process took way too long and took way too mu hard credit inquiry on me without my knowledge, or permission. I sold them a vehicle and the entire process took way too long and took way too much effort from me as the seller in holding their hand throughout the entire process to ensure they completed the tasks required. While the sale of my car was like pulling teeth, the biggest issue with this transaction is as follows: After I left the dealership, they illegally ran a hard credit inquiry on me without my knowledge, permission, or giving them any information. Again, I will say this is illegal and runs counter to the law outlined in the Fair Credit Reporting Act. It is their responsibility to resolve this issue to my satisfaction, which they failed to do. They requested that I divulge almost all of my personal information to a 3rd party company in hopes that they can remove the illegal credit pull. They requested my Social Security Number (which I never gave to them in the first place), photos of my social security card, and account numbers for any accounts that may have been affected. This is asinine. As I refuse to give that information to some company I have never heard of, they have thrown up their hands and given up on making me whole. I devoted a great deal of time and energy which contributed to a great deal of stress on my family in trying to fix their error. They have admitted what they did was wrong and illegal, yet have no desire to repair the damage they have done to me and subsequently their reputation. Avoid Findlay Auto Group - especially Subaru of Las Vegas - like the plague. More
Very kind and the customer service is hands down the best I’ve ever seen! I’ve ever seen! More
Very professional, courteous and knowledgeable. Made the purchase of my new car very easy and one of the easiest purchases of a car I’ve ever had. Made the purchase of my new car very easy and one of the easiest purchases of a car I’ve ever had. More