Subaru of Kings Automall
Cincinnati, OH
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Great service! My Subaru was just in for some minor service. Although well over 100,000 miles, and 12 years old, no one has ever pressured me to purchase a new Subar My Subaru was just in for some minor service. Although well over 100,000 miles, and 12 years old, no one has ever pressured me to purchase a new Subaru. Rather, I am told I have a lot of miles left! I love my Outbackās pick up, comfort, and maneuverability. Everyone in Service has always been helpful, straightforward and pleasant to deal with, especially Lisa. My questions are answered honestly! More
Subaru Crosstrek My husband and I had a great experience shopping for our CrossTrek at Subaru of Kings Automall. Our salesperson Kirby was awesome, listened , answered My husband and I had a great experience shopping for our CrossTrek at Subaru of Kings Automall. Our salesperson Kirby was awesome, listened , answered our questions. We are now owner of our 1st Subaru:-) More
Great experience shopping for our Cross Trex at Subaru My husband and I had a great experience shopping for our Cross Trex at Subaru of Kings Automall. Our salesperson was Richard and he was very informat My husband and I had a great experience shopping for our Cross Trex at Subaru of Kings Automall. Our salesperson was Richard and he was very informative, answered our questions and we checked out some of the cars on the road with Richard.. Jake did a good job with the deposit on Richard's" day off. We are very happy with our Cross Trex. Sincerely, Jeanette Juterbock More
Subaru Service Just completed 42 month service on my 2015 Forester and as usual a GREAT job. When your Subaru needs service head to Subaru in Kings Automall. see Ser Just completed 42 month service on my 2015 Forester and as usual a GREAT job. When your Subaru needs service head to Subaru in Kings Automall. see Service Writer Jerome J. Naberhaus for expert advice. Thanks so much. Glen More
Jerry is the best Jerry is highly professional and importantly a good listener. I have confidence in Express Service. Makes me very glad I purchased my car at Kings Jerry is highly professional and importantly a good listener. I have confidence in Express Service. Makes me very glad I purchased my car at Kings. More
best dealership in the world buy here, trade here, return for service here!! excellent customer service continued care after the sale great attitude towards all things you need buy here, trade here, return for service here!! excellent customer service continued care after the sale great attitude towards all things you need to get what you can afford More
Best car purchasing experience I ever had! My experience purchasing a Subaru at Kings was the best! My salesman Matt Morrison was knowledgeable, curtious, personable and made me feel like I wa My experience purchasing a Subaru at Kings was the best! My salesman Matt Morrison was knowledgeable, curtious, personable and made me feel like I was the most important customer he had that day and believe me they had so much business Saturday. I highly recommend Matt and this dealership! I am thrilled with my Forester!! More
DON'T EVEN THINK ABOUT IT I got my first ever car at Subaru of KA and told my salesman Cody Helton that the ONLY way I would buy this car (a manual) was that the CLUTCH WOULD B I got my first ever car at Subaru of KA and told my salesman Cody Helton that the ONLY way I would buy this car (a manual) was that the CLUTCH WOULD BE COVERED under the warranty I was purchasing. I told him I wanted whatever warranty covered my clutch because I don't know how the owner before me handled it. A couple months after I bought it, my clutch started to slip. I called and spoke with the finance (who obviously didn't know what she was doing) to try to have her pull up my account. She told me that my clutch was not covered. This was my first experience at my car dealer, so I had no idea what I was doing, and my cosigner (my grandmother) was the only person allowed in the finance office with me, not my fiancee who deals in finance and would've been able to catch them ripping me off, so when I confronted my salesman about it, I was given the run around and was finally told "I never said that" by my salesman. That was my ONLY condition to buying the car, and I was assured that it would be covered. Now, my clutch is out, my brakes (which also wasn't covered under the extended warranty that I was lied to about) and my tires all need replaced less than a year later. Do not, I repeat DO NOT PURCHASE FROM SUBARU OF KINGS AUTO. TURN AROUND AND RUN. More
Good People to work with Darryll Russell's team of professionals have been extremely helpful in understanding the technical aspects of my stereo system, vehicle's safety featu Darryll Russell's team of professionals have been extremely helpful in understanding the technical aspects of my stereo system, vehicle's safety features, and maintenance records. More
A very pleasant experience I put off buying a new car for over a year, mainly because I can't stand the games that are common with some dealerships. But from the moment we arri I put off buying a new car for over a year, mainly because I can't stand the games that are common with some dealerships. But from the moment we arrived on the lot, the whole experience was completely awesome. We found a car we liked, took a test drive, and told the salesman there was another brand we wanted to compare. No pressure - he just handed us his card and said to call if we had any questions. A couple of hours later we were back, this time to buy. There was none of the traditional haggling, The salesman showed us the dealer invoice and asked what we had in mind. I knew what kind of discount to expect, so I made my offer accordingly and it was accepted. Financing was equally pleasant. We got a great interest rate, and no hard-pressure upsell on things like extended warranty, credit life, etc. We picked our payment option, signed a few papers, and drove home. In less than two hours, these folks earned my business and when I think about buying a car again, I'll be back. This is the way it should be. If you're in the area and looking for a Subaru, this is the place to go. More