Entire process was easy, had the inventory we were looking for. Finance prices very quick !

The Subaru of Kings Automall replaced the engine of my 2011 Subaru Forester 6 years ago after it had broken down at 135k miles and I had purchased it at 130k miles. The cause of the breakdown was a known head gasket issue with this model. During those 6 years I have had the radiator replaced with them and I have only put about 52k miles on the engine. About a month ago the car breaks down suddenly so I take it to the dealership to get inspected. After the inspection they tell me that not only is the engine destroyed but the radiator is destroyed too, both the engine and radiator were replaced by them. The reason is that combustion gases were mixing with the coolant and not cooling the engine down, but they weren't able to pinpoint an exact cause for this. Their service department was unwilling to provide any support in this situation, the reason being that I did not take the vehicle to them for servicing since I had the radiator replaced, even though I took it to a local Valvoline and they have a history of the vehicle being serviced. Their sales department says it has no value to them so they will not offer any trade in value to purchase a new vehicle from them so I will not. This whole experience has left a sour taste in my mouth, this dealership and Subaru as a whole have left me disappointed in a way that's hard to describe. Do not buy from this dealership and do not have your vehicles serviced by them. They will find any way to deny support and I do not trust their service department and their ability to replace parts within a vehicle.

Responsive to my communication and helpful with details. Was knowledgeable and fair with trade in.

I am excited for my new car and had a great experience at the dealership!

they listened to what I was wanted in a car. they helped me search for the right features. kept me updated while searching and ordered the car. I got the car I wanted. thank you to all.. special to Jeff Weiss

Service department and sales representative Sean was very helpful with all our questions and was extremely knowledgeable of the vehicle.