Subaru of Kings Automall

I came in for tire repair. I asked to also check the seat positioning memory. Ryan the service Advisor was courteous. When I had the estimate on the telephone, I was told it will cost $300 +tax. But I was v positioning memory. Ryan the service Advisor was courteous. When I had the estimate on the telephone, I was told it will cost $300 +tax. But I was very surprised with $90 fees for diagnosis and plugging in the Seat Memory button because they were unoperable. I was never told about the fee. More

We are extremely pleased with our new Outback and the superb knowledge and service we received from Greg Boland! He and the entire staff actually made the buying experience very enjoyable! superb knowledge and service we received from Greg Boland! He and the entire staff actually made the buying experience very enjoyable! More

100% consumer centric, totally professional, no high pressure. Service Mgr Chris Moore, Service coordinator Lisa Crowe and salesperson Rob Fredricks are excellent. No complaints whatsoever! pressure. Service Mgr Chris Moore, Service coordinator Lisa Crowe and salesperson Rob Fredricks are excellent. No complaints whatsoever! More

My most recent trip to Subaru service department was once again a really great experience. Lisa Crowe is a consummate professional as was lead tech Aaron who gave a very good description of a possible prob again a really great experience. Lisa Crowe is a consummate professional as was lead tech Aaron who gave a very good description of a possible problem area on my car. More

we are on our second outback and our experience with Kings Subaru has been very good. when I go for service they explain what to expect and then deliver. Kings Subaru has been very good. when I go for service they explain what to expect and then deliver. More

I recently made a purchase from this dealership. I was amazed at their ability to change the customer experience into one that wasn’t typical of the normal car buying experience. I hate the process of bu amazed at their ability to change the customer experience into one that wasn’t typical of the normal car buying experience. I hate the process of buying a car! I said it. These guys made it a simple and easy experience. If you also hate the normal “dance” of buying a car (4 hours at the dealership, sales guys going back and forth to “get the deal you want w/ the finance guys”, etc.) I didn’t experience any of this xx here. Excellent customer service. I called ahead of time, gave them all my info and they had everything ready when I go there! Better than Carvana in my opinion. Thanks to Mark and Stephen for taking such great care of us! My next new or used car purchase will be from Subaru at the Kings Auto Mall. More

Bought an Outback over the internet. Stephen Stocks was informative and responsive to my calls/emails. He made buying a car over the phone and internet fast and easy. informative and responsive to my calls/emails. He made buying a car over the phone and internet fast and easy. More

I am driving from Dayton. When I pulled up in the morning, I was about the 5th car in a long line for a scheduled routine service appointment. I told them I had to wait on the car so if it wasn't goi morning, I was about the 5th car in a long line for a scheduled routine service appointment. I told them I had to wait on the car so if it wasn't going to be done in 2 hours I would take a loaner car and come back the next day. 2 1/2 hours later I was told it needed new brakes and a light fixed (which I told them about from the beginning). It would take a "good" hour. I declined the repair and asked for my car back so I could make the hour return trip to Dayton. I gave THEM the option so that they could have a satisfied customer. Half of a day was used up and I still did not receive the complete maintenance I needed. It will have to wait until spring when I have another day to waste. More

Rob Fredericks was very professional to work with and went above and beyond our expectations . Rob was personable in helping meet our needs and demonstrating the features on our new vehicle went above and beyond our expectations . Rob was personable in helping meet our needs and demonstrating the features on our new vehicle More

Rob and Richard were excellent in facilitating our purchase of our new Subaru Forester. They were very friendly and knowledgeable. We test drove multiple models and they helped us pick the model that purchase of our new Subaru Forester. They were very friendly and knowledgeable. We test drove multiple models and they helped us pick the model that best fit our needs. We will return to Kings’ Subaru for our future purchases. More