Subaru of Kings Automall

Being a new resident to this area I went to this dealership as it was due for its one year checkup. I made an apt with a very knowledgeable woman service manager , she was extremely helpful on what dealership as it was due for its one year checkup. I made an apt with a very knowledgeable woman service manager , she was extremely helpful on what I should have done and recommended a package that would include three oil changes and tire rotations which I did get which saved some money. At the apt everyone was helpful and I waited and in an hour I was finished. Very busy shop but also seemed very efficient in getting done what was needed. More

I’ve always had the best service with no complaints. My last visit for an oil change had a few issues. We were told the wait would be about 30 minutes, it ended up being two hours. We noticed the next My last visit for an oil change had a few issues. We were told the wait would be about 30 minutes, it ended up being two hours. We noticed the next morning there was oil on the floor of our garage. They responded immediately to come in and assess the car and make sure that it was safe to drive. We brought it back to the dealership being told it would only be about 20 minutes. It was well over an hour before we had the car back. The issue was the oil pan not being changed. Again, response back was so quick with wanting to come and clean our garage floor. We much appreciatef that, but it wasn’t necessary, as it was a small spot that we easily cleaned. Disappointed with the long waits, and the fact that we had to return for a mistake that they made. This is not the normal for this dealership, and I believe it to be a one off and would hope it wouldn’t happen again. More

Courteous staff and clean waiting area Good service. Up front with pricing Had an appointment but was still in the queue Up front with pricing Had an appointment but was still in the queue More

Great experience at Subaru of Kings Automall. Sean & Aaron were my sales team and they were both outstanding. I would recommend them both highly. Sean & Aaron were my sales team and they were both outstanding. I would recommend them both highly. More

Robert Voyten was our service advisor and did a great job as always. We have bought many Subaru from Kings and always have/had great service as always. We have bought many Subaru from Kings and always have/had great service More

Courteous staff and excellent customer service. Pleasant environment may be there is an opportunity to move to a bigger space. Pleasant environment may be there is an opportunity to move to a bigger space. More

Outstanding customer service support and communication. Probably the best experience ever had at a dealer. Probably the best experience ever had at a dealer. More

Kelly R was fantastic, kept me updated, answered any questions right away that I had, very professional, kind, and respectful. The dealership itself is great, staff is great, and anyone I was in contac questions right away that I had, very professional, kind, and respectful. The dealership itself is great, staff is great, and anyone I was in contact with was very friendly and helpful. This was the best experience I have ever had buying a car. More

Select service, prompt scheduling. Ease of scheduling at my convenience. Prompt service on arrival. Finished ahead of estimated time. Ease of scheduling at my convenience. Prompt service on arrival. Finished ahead of estimated time. More

Sean was fantastic! Our experience was low pressure, straight forward, and very professional. I found just the car I wanted and would be happy to do business there again Our experience was low pressure, straight forward, and very professional. I found just the car I wanted and would be happy to do business there again. More