Subaru of Kings Automall

I was very pleased with the way I was treated at Kings Subaru. They were fair without being pushy. I told what I wanted in a car and they came up with the perfect option. A blue Forster fit my needs. Hats Subaru. They were fair without being pushy. I told what I wanted in a car and they came up with the perfect option. A blue Forster fit my needs. Hats off the Peter Robertson. He is the reason I bought the car from Kings. His attention to detail to a non tech person also enabled me to feel comfortable when I left. We are scheduled to have more training on all the working of the cars features. Thanks again to Peter. Dick More

Friendly, courtesy service when I bought my Outback vehicle in July 2024. Sales consultant Peter Robertson was very knowledgeable about all Subaru vehicles. I'll buy from here next time. vehicle in July 2024. Sales consultant Peter Robertson was very knowledgeable about all Subaru vehicles. I'll buy from here next time. More

Very pleased with all the staff that I dealt with at Subaru, friendly courteous and professional. Subaru, friendly courteous and professional. More

Great selection of vehicles. Knowledgable sales associates. Easy access to dealership and service department. Quick easy financing. Knowledgable sales associates. Easy access to dealership and service department. Quick easy financing. More

Everyone at dealership was friendly and helpful. Sales associate, Rob Fredericks, was especially helpful and answered all my questions and made sure I was satisfied with my purchase. The follow-up Sales associate, Rob Fredericks, was especially helpful and answered all my questions and made sure I was satisfied with my purchase. The follow-up Encore session with Zac Lawler was very worthwhile. More

Salesman was awesome! ! My FI guy was great as well. Ethan was my salesman & Gary was FI ! My FI guy was great as well. Ethan was my salesman & Gary was FI More

I am disappointed with the service I received from this company after sale. During the sale, I was informed that the registration title and license plate would be sent to my home address by mail. Additiona company after sale. During the sale, I was informed that the registration title and license plate would be sent to my home address by mail. Additionally, it was stated that the excess amount from the check I provided during the sale would be sent back to me as a check to my home address. For over two weeks, I couldn’t get a tracking number or a proof of shipment. The only communication I received from this company during this time was a text message stating that the registration and check were mailed on February 26th. They told me that the plate was not issued because I don't have an Ohio driver's license, despite being told during the sale that the plate would be included in the sale price and issued by their company to be mailed to my address. When I asked sales manager about this during our phone conversation, he said there must have been a mistake and that he would check on it immediately, but, I still haven't heard back. Nobody informed me that my Ohio driver's license number would be needed when querying the plate number, even though I do have an Ohio driver's license now. I told sales manager and assistant that I can provide my Ohio Driver license now. Again promises about to call me back the other day but silence! They are unprofessional and their behavior is unacceptable! I never work with this company again! More

Enjoyed the first experience with Kings Subaru. Everyone was very helpful. I especially liked coming back for the gas card and being re-oriented to all the cars perks after a month. That was so he Everyone was very helpful. I especially liked coming back for the gas card and being re-oriented to all the cars perks after a month. That was so helpful and I have never experienced that! More

This is the 3rd vehicle I have purchased from Subaru of Kings Auto Mall! Always excellent service, and personable, yet professional Sales, Service and Finance people! Kings Auto Mall! Always excellent service, and personable, yet professional Sales, Service and Finance people! More

Overall it was a good buying experience. However I was given a thumb drive with all my documents, but after trying three separate computers it would not open. I was not given a temporary reg However I was given a thumb drive with all my documents, but after trying three separate computers it would not open. I was not given a temporary registration when I left the dealership. It has been about 33 days since my purchase and do not have my title or registration. Have called a few times and was told they would get with the office and let me know. Today February 1st have nothing. Would give a five but the unanswered questions have knocked that down to a three. The salesman's desk are is crowded and you can over here the peoples transactions taking place. More