Subaru of Kings Automall
Cincinnati, OH
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Smoothest Car Purchase Yet! Great experience purchasing a new vehicle from Subaru of Kings Auto Mall. Everyone was friendly and helpful. Very knowledgeable salesperson. Quick Great experience purchasing a new vehicle from Subaru of Kings Auto Mall. Everyone was friendly and helpful. Very knowledgeable salesperson. Quick processing of purchase. Clear detailed instructions upon purchase. I would highly recommend this dealership. More
Great experience I bought my new Subaru Crosstrek and the process was so smooth. Although, I had to wait for the car to get shipped to the dealership, Geoff did every I bought my new Subaru Crosstrek and the process was so smooth. Although, I had to wait for the car to get shipped to the dealership, Geoff did everything he could to find one closer that could be shipped faster. The finance department found a better interest rate for my loan, which was a very pleasant surprise! Geoff explained every part of my car and I felt very comfortable driving away with it. The service advisor was also very helpful in explaining my future routine maintenance needs and gave me tips on maintaining the vehicle. More
Amazing dealership Within 45 minutes of being there, Kyle and Cody were able to find a car I fell in love with. They were super friendly and helpful and did everything t Within 45 minutes of being there, Kyle and Cody were able to find a car I fell in love with. They were super friendly and helpful and did everything they could to get us the best price and service. You can be sure I will be a customer again! More
Fantastic Experience Custom ordered a 2014 Crosstrek because a manual transmission is hard to come by in my area. The car was shipped in from overseas very quickly and onc Custom ordered a 2014 Crosstrek because a manual transmission is hard to come by in my area. The car was shipped in from overseas very quickly and once it arrived I was in and out of the dealership in less than an hour. Financing the vehicle took less than 10 minutes. Customer service was top notch. Would highly recommend Kings Subaru to anyone looking for a new car More
Great customer service My wife and I bought a new to her car from Cody and manny, we looked at the car on a Wednesday, really interested in it! We made an appointment with m My wife and I bought a new to her car from Cody and manny, we looked at the car on a Wednesday, really interested in it! We made an appointment with manny for Saturday as long as everything had went through well on our end. Saturday morning I had checked the website just to make sure the car was still available, but to my avail it was no longer posted. We had made the trip up there to see what was going on, only to find out they took it down for us, had it pristinely detailed and ready for us and one final test drive. No hassle with financing as everything was quick and efficient with multiple options. Definitely would buy another car from them and very highly reccomended to all of my friends and family! More
Highly Recommend! My husband and I were in the market for a newer used car and we were on a fairly tight budget. We called the dealership asking about a specific car a My husband and I were in the market for a newer used car and we were on a fairly tight budget. We called the dealership asking about a specific car and we were lucky enough to have Spencer Johnson be the one to answer our call. He was very patient and answered every question I had, and never once seemed pushy. When we got to the lot, Spencer and his manager Jorge Osorio took excellent care of us, going so far as to go to another dealership and bring a different car back for us to look at. Again, we were on a tight budget and these guys made it work. We got a great deal on a 2013 Dodge Avenger that we couldn't be more pleased with. They actually made us feel comfortable and important, which unfortunately in our experience is rare at a car dealership. We will recommend this dealership, especially Spencer and Jorge, to anyone we know who is in the market, as they were so easy to work with and they calmed our nerves on a very stressful day. If you want an honest and fair deal, go and visit Spencer or Jorge, as you won't be disappointed! More
Great Dealership I leased a new Outback from Michael, and during the whole process like finance and when he told me about the car afterwards he was so nice and made me I leased a new Outback from Michael, and during the whole process like finance and when he told me about the car afterwards he was so nice and made me feel so comfortable. He even came to my work and delivered my car to me and paired my husbands phone to the car radio. Thank you Michael, I was treated like I was a priority. Michael told me he came from a Lincoln dealer and there is no doubt he treated his customers that way with such expensive cars. Good luck at Subaru Michael! More
A dealership that truly cares I leased a 2011 Subaru Impreza several years ago and right before it ended, I began searching for my next car. I searched high and low from the intern I leased a 2011 Subaru Impreza several years ago and right before it ended, I began searching for my next car. I searched high and low from the internet to the actual businesses, but was always left unsatisfied. Then I saw it, a 2007 Nissan Sentra SE-R, one of several cars that I had considered. Ruben, a salesman that I had previously spoken with but couldn't strike a deal on a previous car, was there to help me with this Nissan. Before I knew it, I was in the cockpit blasting off in the little pocket rocket. I loved the car and decided to talk numbers. At first, it seemed we couldn't come to an agreement, then he brought Jorge Osorio (the used car manager) into the mix. I could tell from his level of charisma and firm handshake, that this was a man that truly cared about my experience. He made several offers and we finally came to an agreement. It wasn't too taxing or time consumptive, both of these salesmen, as well as every other representative I came into contact with, bore a healthy smile and genuine personality. I am now the proud owner of this Nissan and haven't stopped grinning since. Thanks brothers, I found the perfect car, but you both made sure that it would be mine. Next time I need a car, I know the first place I'm going to check. Did I mention he saved me over $3000? :D More
Apparently I'm invisible I went here one day wanting to purchase a new Brz. A couple of my friends and I looked at a few cars on the lot and then went into the showroom. At no I went here one day wanting to purchase a new Brz. A couple of my friends and I looked at a few cars on the lot and then went into the showroom. At no point during my time there was I ever even acknowledged by a salesman. I even sat in a car in the showroom, but the acted as if I wasn't even there. They weren't busy at the time either. So I decided to leave and go to a different dealership. More
Check engine light fixed by dealership, oil leak after truck was driven home fixed at my expense by dealership. Check engine for problem that was said to be fixed while driving to Louisville. Problem diag truck was driven home fixed at my expense by dealership. Check engine for problem that was said to be fixed while driving to Louisville. Problem diagnosed by Chevy dealer for same problem that was said to be fixed by dealership. E-mailed sales agent and dealership and they never responded back. During buying process, we always kept in touch via e-mail. $1100 later the truck is running as it should again. I would not recommend this dealership to anyone. More