Subaru of Kings Automall
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 158 reviews
Kings automall Subaru is awesome. I was in desperate need of a car because i only buy a car every 15 years. Thats why i studied the consumer reports and checked out cars, to buy a good I was in desperate need of a car because i only buy a car every 15 years. Thats why i studied the consumer reports and checked out cars, to buy a good one.. the Subaru Forester rated very high actually the best. In its class. So I went to kings automall to see the cars. The salesmen were very helpful, knowledgeable and professional, but never pushy. They explained everything clearly and we're so very nice to do business with..I kind of felt like family. I am now the owner of a forester and I love it.. if anyone needs a car please go see Brandon Sink and Dale Finger.They will treat you right... .d dale finger and Brandon sink were so very helpful...both were so knowledgeable as well as professional. They explained everything very clearly and I hope to drive this forester a long time but I hope to someday do business with them again.. If your looking to buy a subaru, please go see Brandon Sink or Dale Finger..They will treat you right. More
Good experience Purchasing a car from this dealership has been a good experience from beginning to end. Everyone we have been in contact with at this dealership has Purchasing a car from this dealership has been a good experience from beginning to end. Everyone we have been in contact with at this dealership has been very pleasant and helpful, even after the sales process is completed. We especially like our salesman Brandyn Butler who has helped us purchase two cars. He is always there to answer any questions we might have about our cars. More
Love Subaru of Kings! I have leased two cars from Subaru of Kings, first a Legacy and now an Outback. My experience both times was exceptional and I will absolutely return. I have leased two cars from Subaru of Kings, first a Legacy and now an Outback. My experience both times was exceptional and I will absolutely return. I recommend this dealership to everyone I know. Their service department is great too. I've been in for oil changes and alignments only, but they've never tried to sell me something I don't need and I appreciate that. More
Wonderful experience! My husband and I were dreading looking for a used van to buy for our suddenly growing family of grandchildren! We ended up at Kings Subaru where we ha My husband and I were dreading looking for a used van to buy for our suddenly growing family of grandchildren! We ended up at Kings Subaru where we had the best experience! Geoff Fish was our salesman and he did an outstanding job taking care of us. It turns out, we had nothing to dread. They gave us a fair price on our trade in, and the whole process was actually pleasant! Geoff had great customer service, was helpful, friendly and professional. We actually felt like we had know him for a long time. He was also very prompt in following up with us on some questions we had a week after the transaction. I would highly recommend Geoff Fish and Kings Subaru. I know I will definitely be going back there again for my car needs! More
Go see Michael Reschke! My wife and I just purchased a new Crosstrek from Kings Subaru this afternoon. We worked with Michael Reschke who was at all times a true professiona My wife and I just purchased a new Crosstrek from Kings Subaru this afternoon. We worked with Michael Reschke who was at all times a true professional. We were treated with respect, felt no pressure, and left with a car that met all of our needs at a very fair price. If purchasing a Subaru from this dealership one should seriously consider seeking out Michael for assistance. (P&G) More
Terrible experience - condescending It's common knowledge dealers screw you on price or interest rate or both. But the tactic I was subjected to for the first time is a repeated pattern It's common knowledge dealers screw you on price or interest rate or both. But the tactic I was subjected to for the first time is a repeated pattern of entrapment (put 500 down - without specifying interest rate or agreeing to the price, or the discount), waiting (please wait we are busy with other customers or I have to talk to the manager or let me go get your documents) and artificial scarcity (we already sold that one, we don't have any cars right now). For example, The sales person waited for an hour to get a folder from a room, got the folder only to start the negotiation again from scratch. It is a process designed to wear you down and make the wrong decision. They are simply not interested in honest business. And when the deal didn't work out rather than being polite and declining to do the deal, they start abusing and talking condescendingly "You do not want to buy a Subaru!??" Take your business elsewhere, do your research before, secure financing before hand and negotiate only on the price. Also keep your options open - Subarus aren't the only cars around. More
Terrible AVOID THIS PLACE I had found a great car on their lot on a Sunday afternoon, paid a deposit and filled out the principal agreement to pick the car up the following Tue I had found a great car on their lot on a Sunday afternoon, paid a deposit and filled out the principal agreement to pick the car up the following Tuesday morning. I received a call that Tuesday morning that they had "sold my car by mistake": or in actuality they sold it out from under me to someone who paid full sticker. The used car manager did not apologize or even ask what they could do to right the wrong. Finally after i went in to the dealership they promised me that they had everyone looking for a similar car but after 2 weeks couldnt find one and were still under the impression that i was going to give them my business. Used car salesmen are known to be dirtballs with no morals and the group here proved that. More
Smoothest Car Purchase Yet! Great experience purchasing a new vehicle from Subaru of Kings Auto Mall. Everyone was friendly and helpful. Very knowledgeable salesperson. Quick Great experience purchasing a new vehicle from Subaru of Kings Auto Mall. Everyone was friendly and helpful. Very knowledgeable salesperson. Quick processing of purchase. Clear detailed instructions upon purchase. I would highly recommend this dealership. More
Amazing dealership Within 45 minutes of being there, Kyle and Cody were able to find a car I fell in love with. They were super friendly and helpful and did everything t Within 45 minutes of being there, Kyle and Cody were able to find a car I fell in love with. They were super friendly and helpful and did everything they could to get us the best price and service. You can be sure I will be a customer again! More
Great experience I bought my new Subaru Crosstrek and the process was so smooth. Although, I had to wait for the car to get shipped to the dealership, Geoff did every I bought my new Subaru Crosstrek and the process was so smooth. Although, I had to wait for the car to get shipped to the dealership, Geoff did everything he could to find one closer that could be shipped faster. The finance department found a better interest rate for my loan, which was a very pleasant surprise! Geoff explained every part of my car and I felt very comfortable driving away with it. The service advisor was also very helpful in explaining my future routine maintenance needs and gave me tips on maintaining the vehicle. More