Subaru of Kings Automall
Cincinnati, OH
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Buying a Car was Never so Relaxing! I'm a 27 year old Female and have always driven a Hand-me-down vehicle, this was my first time car shopping and my first new car. I was nervous; I'd I'm a 27 year old Female and have always driven a Hand-me-down vehicle, this was my first time car shopping and my first new car. I was nervous; I'd accompanied my parents to buy a vehicle when I was a teenager but I didn't have to pay attention to the important stuff. I have never been good with extremely pushy people and my experience (television) told me to expect a pushy salesman. I took my fiancé since he knows more about cars and car shopping. I was so happy we were given John A. to be our sales representative because he was receptive and easy-going. He asked what I was looking for and it helped that I knew just I wanted. We went out to the lot to talk about the different kinds of Foresters available and what features they had. We compared my favorites (Subaru Forester, Toyota Rav4, and Honda CR-V) in price, safety, features available, space, etc and watched a video that compared the All Wheel Drive Handling of many different brands. John knew that I was comparing the Forester to other Brands and he did a great job steering my focus onto the Subaru by using Subaru's POSITIVE qualities, instead of focusing and reiterating their competitions' NEGATIVE qualities. It's something we're used to: people don't tell WHY to use their products/services as much as they tell us WHY NOT to use other products/services. It was refreshing to experience and did more to gain my favor and confidence with Subaru than anything else (I had already done quite a bit of research on the cars out there and what little details they contained). I was lucky in that Kings Subaru had just received a couple of Supply Trucks so the Lot was full to Bursting. Although it took a while to get my car undressed and road ready the wait was filled with a tour of a facility and the people I would likely see when I returned for my routine car care. We talked amicably and the negotiations for price were way more painless than I had anticipated! I loved the car I Test Drove and I love my Subaru! I love the Eye Sight feature that increases mine and my family's safety. The All Wheel Drive really grips the road and the car feels secure - I can't wait to try it out in the snow! I know not every experience will be as easy-going and as lucky as mine had been but I believe when you go to King's Subaru, and especially if you have John A., you will have a POSITIVE car buying experience. I've already told everyone in my acquaintance to think about a Subaru and if they are in the market to start at the King's Auto Mall. Thank you everyone at Subaru of King's for your friendly demeanor and relaxed atmosphere, it is more powerful than you can truly know. More
An Enjoyable Car Buying Experience (Plus dogs) My wife and I had put off the car buying experience for weeks out of a fear of dealing with pushy salesmen or just screwing up. Think Mr.Wormwood in t My wife and I had put off the car buying experience for weeks out of a fear of dealing with pushy salesmen or just screwing up. Think Mr.Wormwood in the book Matilda. We finally ended up going on a Saturday with a friend and ended up paired with John Agricola for our sales contact. He was great! There were no pushy pitches, no attempts to point me anywhere but at the ones I had expressed interest in checking out (Impreza Hatchback vs Crosstrek) - and he tailored his info as he found out more about our intended use for the car (a lot of doggy transport!) and likes and dislikes in a driving experience. He was personable and came across as really friendly, which made the test drives nice in that we could all be ourselves and I could focus on the cars performance, and not feel like I was fielding more sales gimmicks. No hassle, no stress, no fuss - after checking out the interiors of some of my options, I was able to settle on the trim and extras, we moved to pain free financing and paperwork and I walked out the proud owner of a 2016 Subaru Impreza. With an antenna. (Sorry, private joke. ;) ) -Jordan and Becca More
Very satisfied with the whole experience, no hassle with $$ I brought in the email quote price which was like 4,000. cheaper and it was a quick done deal. The staff was all really helpful and still are. I love I brought in the email quote price which was like 4,000. cheaper and it was a quick done deal. The staff was all really helpful and still are. I love my new Subaru Outback Limited and it was a good experience buying it. More
A Positive Experience when buying My Lincoln MKX These were super people I worked with...... Sales Person, Ashley Neal was kind, cooperative, and extremely service oriented. A real pleasure to wo These were super people I worked with...... Sales Person, Ashley Neal was kind, cooperative, and extremely service oriented. A real pleasure to work with~ Jorge Osorio, Used Car Manager, worked with me and together we agreed on a great price. He was very fair and service oriented.....He was determined to make the deal! .....and i appreciated that after having shopped for several months and talking with multiple dealerships. Jeff Bevis, Finance Manager, was fast, accurate, and so knowledgeable in the finance department. This was a real team, and a very positive experience for me as a single lady! Thanks, guys for making it such a pleasurable experience! More
Fantastic Customer Service I had the pleasure of dealing with Ben. He was a phenomenal help. I couldn't find the car I wanted but he helped me get the right one and brought it t I had the pleasure of dealing with Ben. He was a phenomenal help. I couldn't find the car I wanted but he helped me get the right one and brought it to the dealership for me. Some of the best customer service I've seen. More
Thanks Richard I worked with Richard at this dealership, and he was absolutely wonderful. He helped me find the used car that met my needs, it was the right size, a I worked with Richard at this dealership, and he was absolutely wonderful. He helped me find the used car that met my needs, it was the right size, and just the right price to fit my budget. There was some damage on the body the manager agreed to fix. 2 days after I bought this car, I brought it back to have the damage repaired, and it was like new. I would recommend this dealership to anyone. More
Great Sales Staff I have heard a lot about Subaru over the past year, and I decided to stop in your dealership to see for myself. I have been thinking of buying a new I have heard a lot about Subaru over the past year, and I decided to stop in your dealership to see for myself. I have been thinking of buying a new car for several months now, and decided that when my tax refund check arrives, I would make my purchase. I have been to several dealerships in the area, but I always felt uncomfortable dealing with the sales people I encountered. At Kings Subaru, when i walked into the dealership, I met Rob Fredricks. Rob was friendly, professional, knowledgeable, and very helpful. I was very comfortable with Rob, and felt he went out of his way to help me find the right car. I will buy my next car from Rob. More
Great Sales Representative! My husband and I have been working with Rob Fredericks at Subaru of Kings Automall for several weeks. He's been super accommodating and incredibly he My husband and I have been working with Rob Fredericks at Subaru of Kings Automall for several weeks. He's been super accommodating and incredibly helpful. Rob seems to be willing to go out of his way at any time to make this purchase experience a pleasurable one. Rob has not only helped our family but our dear friends as well. We would definitely buy our next car from Rob and would recommend others see Rob as well. ~Gina Pfister More
They are there to help you. I Just bought a 2016 Subaru Forester. I visited Subaru of Kings Automall about 2 weeks ago and met with super salesman Brandyn Butler. I had done a lo I Just bought a 2016 Subaru Forester. I visited Subaru of Kings Automall about 2 weeks ago and met with super salesman Brandyn Butler. I had done a lot or research online but needed to see and touch the car and ask about the different trim levels. Brandon was like a Subaru encyclopedia of information. He is a really nice guy and took all the time i needed, no pressure. The deal he and Cody offered turned me from a shopper to a buyer. Let it snow. thanks ken More
Great experience! Just today, I helped my son purchase his first new car. I would like to thank Kings Automall Subaru and in particular our sales consultant, Stephen S Just today, I helped my son purchase his first new car. I would like to thank Kings Automall Subaru and in particular our sales consultant, Stephen Stocks for making it a pleasant and non-stressful experience. The finance guru, Jean Nieson, went out of her way to help my son choose the best financing option for him. I have bought my fair share of new vehicles over the years, and dealt with several different dealers of various makes of vehicles. Subaru really makes the buying process much less painful than all the others. We now have two new Subarus, a 2016 Outback for my wife and a brand new 2015 Crosstrek for my son. Stephen is looking for the right car for me now. : ) I very highly recommend Stephen Stocks and Kings Automall Subaru to deal with. Thank you Stephen and Jean! Like Gen. McArthur said, "I shall return!" Dan Blevins More