Subaru of Kings Automall
Cincinnati, OH
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Looked for a new car I came into Subaru looking for a new car for me and my new husband! We are so happy together so a new Subaru would be perfect for starting a family. C I came into Subaru looking for a new car for me and my new husband! We are so happy together so a new Subaru would be perfect for starting a family. Cody Helton was a fantastic salesman and he was so considerate, giving us full attention. We are still considering our options but Cody made such a lasting impression on us, thank you!! More
VERY BAD EXPERIENCE 2011 Toyota Rav4 for E-price of 15,800 with a clean carfax had a brand new hood, wrecked in front, overspray to try to cover it up and obvious water d 2011 Toyota Rav4 for E-price of 15,800 with a clean carfax had a brand new hood, wrecked in front, overspray to try to cover it up and obvious water damage inside the vehicle. Buyer beware! Something should have told me to drive away as fast as I could when I had to ask someone to help my husband and me. The car was on E when we took it for a test drive, had to call to get the go ahead to put enough gas in it to get back. They didn't give us our $10 with the receipt, we were further inconvenienced to have to drive our vehicle to Costco for $10 in gas!!!!! VERY SAD AND PATHETIC More
Great Service and Friendly Sales Person This evening we came into purchase a used car for my college aged daughter. We had a pretty limited budget but we wanted to see a number of options. S This evening we came into purchase a used car for my college aged daughter. We had a pretty limited budget but we wanted to see a number of options. Stephen Stocks looked at the online inventory and also spoke to the used car manager to see if any new used cars had come in, in the last day or two and were not reflected online. He found us a really excellent 2008 Honda Civic and he was willing to compromise and help us and make sure it met our safety and budget requirements. I would definitely come back here when we need to buy our next car which we hope is a Subaru. More
First New Car I was always told buying a new car is very hard and stressful. T.j. made this process seem as if everyone was lying, it was so easy upfront and he was I was always told buying a new car is very hard and stressful. T.j. made this process seem as if everyone was lying, it was so easy upfront and he was able to get everything I wanted while making the process fly by! I would highly recommend him to anyone looking to purchase a vehicle More
Thank you! I are completely satisfied with my buying experience with TJ Maue. He did everything he could to make sure I was not only happy but my car was exactly I are completely satisfied with my buying experience with TJ Maue. He did everything he could to make sure I was not only happy but my car was exactly what I wanted. Never at any point did I feel pressured to buy! Thank You! More
Great TJ Maue is the BEST dealer you have. Wouldn't shop anywhere else. He should get a promotion and a raise. You don't want to lose him. TJ Maue is the BEST dealer you have. Wouldn't shop anywhere else. He should get a promotion and a raise. You don't want to lose him. More
Great Experience I wanted to extend a heartfelt thank you to Stephen Stocks for his help in my recent shopping experience. I have been in the market for a new vehicle I wanted to extend a heartfelt thank you to Stephen Stocks for his help in my recent shopping experience. I have been in the market for a new vehicle for some time and have always felt pressured into making a hasty, expensive decision. Visiting Subaru of Kings Automall and talking to Stephen has put me at ease in making my future choice. He was very knowledgeable, helpful and did not treat me as just a commission. I appreciate the honesty and will be back when I am ready for my new car. More
Buying a Car was Never so Relaxing! I'm a 27 year old Female and have always driven a Hand-me-down vehicle, this was my first time car shopping and my first new car. I was nervous; I'd I'm a 27 year old Female and have always driven a Hand-me-down vehicle, this was my first time car shopping and my first new car. I was nervous; I'd accompanied my parents to buy a vehicle when I was a teenager but I didn't have to pay attention to the important stuff. I have never been good with extremely pushy people and my experience (television) told me to expect a pushy salesman. I took my fiancé since he knows more about cars and car shopping. I was so happy we were given John A. to be our sales representative because he was receptive and easy-going. He asked what I was looking for and it helped that I knew just I wanted. We went out to the lot to talk about the different kinds of Foresters available and what features they had. We compared my favorites (Subaru Forester, Toyota Rav4, and Honda CR-V) in price, safety, features available, space, etc and watched a video that compared the All Wheel Drive Handling of many different brands. John knew that I was comparing the Forester to other Brands and he did a great job steering my focus onto the Subaru by using Subaru's POSITIVE qualities, instead of focusing and reiterating their competitions' NEGATIVE qualities. It's something we're used to: people don't tell WHY to use their products/services as much as they tell us WHY NOT to use other products/services. It was refreshing to experience and did more to gain my favor and confidence with Subaru than anything else (I had already done quite a bit of research on the cars out there and what little details they contained). I was lucky in that Kings Subaru had just received a couple of Supply Trucks so the Lot was full to Bursting. Although it took a while to get my car undressed and road ready the wait was filled with a tour of a facility and the people I would likely see when I returned for my routine car care. We talked amicably and the negotiations for price were way more painless than I had anticipated! I loved the car I Test Drove and I love my Subaru! I love the Eye Sight feature that increases mine and my family's safety. The All Wheel Drive really grips the road and the car feels secure - I can't wait to try it out in the snow! I know not every experience will be as easy-going and as lucky as mine had been but I believe when you go to King's Subaru, and especially if you have John A., you will have a POSITIVE car buying experience. I've already told everyone in my acquaintance to think about a Subaru and if they are in the market to start at the King's Auto Mall. Thank you everyone at Subaru of King's for your friendly demeanor and relaxed atmosphere, it is more powerful than you can truly know. More
An Enjoyable Car Buying Experience (Plus dogs) My wife and I had put off the car buying experience for weeks out of a fear of dealing with pushy salesmen or just screwing up. Think Mr.Wormwood in t My wife and I had put off the car buying experience for weeks out of a fear of dealing with pushy salesmen or just screwing up. Think Mr.Wormwood in the book Matilda. We finally ended up going on a Saturday with a friend and ended up paired with John Agricola for our sales contact. He was great! There were no pushy pitches, no attempts to point me anywhere but at the ones I had expressed interest in checking out (Impreza Hatchback vs Crosstrek) - and he tailored his info as he found out more about our intended use for the car (a lot of doggy transport!) and likes and dislikes in a driving experience. He was personable and came across as really friendly, which made the test drives nice in that we could all be ourselves and I could focus on the cars performance, and not feel like I was fielding more sales gimmicks. No hassle, no stress, no fuss - after checking out the interiors of some of my options, I was able to settle on the trim and extras, we moved to pain free financing and paperwork and I walked out the proud owner of a 2016 Subaru Impreza. With an antenna. (Sorry, private joke. ;) ) -Jordan and Becca More
Very satisfied with the whole experience, no hassle with $$ I brought in the email quote price which was like 4,000. cheaper and it was a quick done deal. The staff was all really helpful and still are. I love I brought in the email quote price which was like 4,000. cheaper and it was a quick done deal. The staff was all really helpful and still are. I love my new Subaru Outback Limited and it was a good experience buying it. More