
Subaru of Kings Automall
Cincinnati, OH
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Just bought my 1st Subaru from Kings Auto Mall Subaru and was so impressed with our sales person Greg and the dealership. The staff was so friendly and welcoming. Greg went above and beyond to find the per was so impressed with our sales person Greg and the dealership. The staff was so friendly and welcoming. Greg went above and beyond to find the perfect match for our needs. He was patient and understanding and is genuinely authentic. There was no sales pressure whatsoever. I would recommend this dealership to others. Greg made the car buying experience way more pleasant than I expected. More
It is always a pleasure visiting Subaru at the Kings auto mall, JT is the best salesperson I’ve ever dealt with and I have dealt with a lot. The rest of the staff are always courteous and friendly. I will al mall, JT is the best salesperson I’ve ever dealt with and I have dealt with a lot. The rest of the staff are always courteous and friendly. I will always get my vehicles from there. More
Great customer service very polite and thorough.definitel will come back for service and if I need to buy again ..would send other friends and relatives to come hrre. will come back for service and if I need to buy again ..would send other friends and relatives to come hrre. More
Recently worked with Darryl Russell, excellent service! It was a very busy day at Kings Subaru, Darryl took the time to keep me updated on my car’s progress. It was a very busy day at Kings Subaru, Darryl took the time to keep me updated on my car’s progress. More
I visited the service dept on 06NOV19 and worked with Sequoia Foster. He was very professional and efficient. After the service he went over the Multipoint inspection line by line and answered all my q Sequoia Foster. He was very professional and efficient. After the service he went over the Multipoint inspection line by line and answered all my questions about future maintenance need. He was very helpful More
Always a pleasure to work with Bob Foster at Kings Subaru. Stopped in for an oil change for my Legacy when I spotted the 2020 Subaru Forester Sport. A test drive later, I traded my low mileage 2017 Le Subaru. Stopped in for an oil change for my Legacy when I spotted the 2020 Subaru Forester Sport. A test drive later, I traded my low mileage 2017 Legacy for a Silver Ice 2020 Subaru Forester Sport! Bob and the Kings Subaru team made the trade and purchase of my new Forester a very pleasant experience. This is my 3rd Subaru and I will keep coming back! More
I can’t give this dealership even one star. I’ve been there multiple times with the intent on buying a new car. First time I literally had 5 salesman walk right by me in order to talk to older customers. there multiple times with the intent on buying a new car. First time I literally had 5 salesman walk right by me in order to talk to older customers. Where I even had the internet salesman tell me they would be right out. Waited 30 minutes and was never given the time of day. So I left and went to another dealership and bought a 2019 subaru wrx sti. Second time I just decided to trade my forester in and set up a meeting with the sales manager at such and such time. I show up and they tell me he is on the phone. They then proceed to send me to a young arrogant salesman. I never met with the guy who I was set to meet. The salesman was horrible. Even cussed towards my wife. Then he asks if I’m buying a car through him that day. No Thanks...... literally went the next day and traded it in to King’s ford on a brand new 2019 Ford F-150. i would never in a million years recommend this dealership to anyone.pretty sure none of the people on the employee list even work there.... More
Great Experience! We just purchased a 2019 Outback from this dealership. We had a great experience from start to finish! The first time we stopped by, Cody Helton greet We just purchased a 2019 Outback from this dealership. We had a great experience from start to finish! The first time we stopped by, Cody Helton greeted us, took us on a test drive, and did a super job of filling us in on all the features the Outback had to offer. When we returned to the dealership a couple of days later, Cody wasn’t available, but Rob Fredericks stepped up to the plate, answering all of our questions and explaining features we hadn’t even thought about. Both men were extremely helpful and professional-never “pushy”. When we told Rob we were interested in making a purchase, he spoke to the manager and they made us an unbelievably good offer. We accepted, and look forward to many years of reliable transportation in our new Outback! More
Great people and super helpful. I visited 8 dealerships looking for my new car. Three in Dayton, two in Fairfield, one in Monroe and two in Automall. My Subaru salesperson, Richard w I visited 8 dealerships looking for my new car. Three in Dayton, two in Fairfield, one in Monroe and two in Automall. My Subaru salesperson, Richard was the best. I came back three times - once to see if my granddaughter’s wheelchair would fit in the back of the Outback, again with my grandson to see the colors and again with a CD to hear the sound system (really great sound) Richard answered all my email questions quickly and sent me quotes on four different cars. I really felt comfortable, not pressured in making my choice. SOLD More
Dishonest about Repairs Car broke down after oil change in middle of nowhere. Subaru refused to take responsibility for their mistakes and showed no remorse. We are Deaf an Car broke down after oil change in middle of nowhere. Subaru refused to take responsibility for their mistakes and showed no remorse. We are Deaf and they took advantage. More