Subaru of Kings Automall

Bought an Outback over the internet. Stephen Stocks was informative and responsive to my calls/emails. He made buying a car over the phone and internet fast and easy. informative and responsive to my calls/emails. He made buying a car over the phone and internet fast and easy. More

I am driving from Dayton. When I pulled up in the morning, I was about the 5th car in a long line for a scheduled routine service appointment. I told them I had to wait on the car so if it wasn't goi morning, I was about the 5th car in a long line for a scheduled routine service appointment. I told them I had to wait on the car so if it wasn't going to be done in 2 hours I would take a loaner car and come back the next day. 2 1/2 hours later I was told it needed new brakes and a light fixed (which I told them about from the beginning). It would take a "good" hour. I declined the repair and asked for my car back so I could make the hour return trip to Dayton. I gave THEM the option so that they could have a satisfied customer. Half of a day was used up and I still did not receive the complete maintenance I needed. It will have to wait until spring when I have another day to waste. More

Rob Fredericks was very professional to work with and went above and beyond our expectations . Rob was personable in helping meet our needs and demonstrating the features on our new vehicle went above and beyond our expectations . Rob was personable in helping meet our needs and demonstrating the features on our new vehicle More

Rob and Richard were excellent in facilitating our purchase of our new Subaru Forester. They were very friendly and knowledgeable. We test drove multiple models and they helped us pick the model that purchase of our new Subaru Forester. They were very friendly and knowledgeable. We test drove multiple models and they helped us pick the model that best fit our needs. We will return to Kings’ Subaru for our future purchases. More

Had our Outback in for service on Friday morning for a recall and they were amazing. Car was completed much faster than I anticipated and done flawlessly. The service department goes above and beyond expe recall and they were amazing. Car was completed much faster than I anticipated and done flawlessly. The service department goes above and beyond expectations. The service advisors and technicians are professional and especially,during this time of CV, handled everything for me. More

Excellent experience with Annual 12,000 mile check up. Small scale agency for such a successful brand. Tight quarters in waiting area. You can hear EVERY conversation in the Showroom. Young lady was go Small scale agency for such a successful brand. Tight quarters in waiting area. You can hear EVERY conversation in the Showroom. Young lady was good - Sequoia (?) Shared helpful info with me. More

Great exp Mark Ledbetter was the salesman who sold us our car. I felt we were treated with respect and were not subject to any high pressure tactics. We felt Mark Ledbetter was the salesman who sold us our car. I felt we were treated with respect and were not subject to any high pressure tactics. We felt we were treated fairly and our requests were met. Sincerely Charles Kampschmidt. More

I just bought my 3rd Subaru from King’s Subaru. I have always had good experiences at King’s and this sale with my sales associate, Peter Robertson, was no exception. No pressure, just help with finding t always had good experiences at King’s and this sale with my sales associate, Peter Robertson, was no exception. No pressure, just help with finding the right car for my needs. Financing went well too. More

I was shopping around for a new vehicle. I contacted a few dealerships. Two of the dealerships was able to reach near my price. The next day about 9am I called Subaru of Kings Automall (Cincinnati/Mason, few dealerships. Two of the dealerships was able to reach near my price. The next day about 9am I called Subaru of Kings Automall (Cincinnati/Mason, Ohio) regarding financing a vehicle. The first discussion Stephen could not meet my price. I receive an email few hours about a lease offer. I though.. yeah.. here we go..cat and mouse game. I have always heard negative comments about leasing. I listen to Stephen about the advantages and disadvantages. I was almost sold. The closing deal was monthly payments, gap insurance no added cost, AWD and all of the safety features. I was sold. The process of buying the vehicle, was AWESOME easy, all computerize with a flash drive. I did not have to spend hours of signing papers. The finance manager Aaron did an EXCELLENT job of explaining every detail. I feel bad about one thing, Aaron and Stephen stayed well over the closing time, but they did it with grace. Plus, the dealership will order my license plates. In three years, I cant wait to lease again. – Rickie More

I was in for a recall on my Ascent and dealt with Lisa Crowe, she was very helpful and accomodating. She made sure I was well taken care of. Crowe, she was very helpful and accomodating. She made sure I was well taken care of. More